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Freshteam Logo

The smart HR software for growing businesses

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Freshteam - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Freshteam overview

Based on 209 verified user reviews

What is Freshteam?

Freshteam is a recruiting tool offering key features such as candidate management, candidate tracking, and job posting, among others.

Who uses Freshteam?

By industry, Freshteam reviewers are most commonly professionals in information technology and services (20%). The most frequent use case for Freshteam cited by reviewers is recruiting (70% of reviewers).

What do users say about Freshteam pricing?

Most users consider Freshteam to provide good value for money, especially for small businesses and startups, and they appreciate the free version's essential features. However, some users report that paid plans are expensive and the free version has limitations.

Starting price

1.2per user /
per month

Alternatives

with better value for money


Pros & Cons

Affordability

Usability

Coordination

Responsiveness

Functionality

Freshteam’s user interface

Ease of use rating:

Freshteam pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(3)
3-4(101)
5(105)

What do users say about Freshteam?

Users think Freshteam is easy to use, with an intuitive interface and helpful features for tracking candidates, managing recruitment, and organizing employee data. They find it valuable for streamlining HR tasks, automating workflows, and collaborating across teams, especially in small to mid-sized businesses. They appreciate the ability to customize processes and the clear navigation. Some say the free version offers good basic functionality for startups.

They report that pricing can be high for small organizations, and customer support is inconsistent, with slow response times and unresolved issues. Some feel certain features and integrations could be improved or made more accessible.

Select to learn more


Who uses Freshteam?

Based on 209 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Computer Software
Staffing and Recruiting
Financial Services
Others

Use cases

Recruiting
Human Resources
Applicant Tracking
Talent Management
Onboarding

Freshteam's key features

GetApp's analysis of 56 verified user reviews collected between July 2021 and September 2023 identifies Freshteam's most critical features and summarizes user sentiment about those features.

Candidate management

Reviewers appreciate Freshteam's Candidate Management capabilities for its ease of tracking existing and past candidates, including their interview histories and reasons for rejection. They find the customizable stages and Kanban board functionality valuable for moving candidates through different stages. Users report that filtering candidates and viewing profiles is straightforward. They say managing candidates is simplified, similar to using Jira for HR. However, some reviewers mention a desire for more customization options and the ability to print candidate information. Of the 17 Freshteam users who gave detailed accounts of their use of Candidate Management, 88% rated this feature as important or highly important.

Verified reviewer profile picture

See related user reviews

“It was easy to track existing and past candidates and even refer to their individual histories. We could even refer to the dates of their previous interviews, reason for rejection etc. This is the primary reason why we continued with Freshdesk for multiple years. ”
HL

Haleema L.

Consultant

“Possibility to filter candidates, view profiles, getting an overview over all candidates is a very important feature. ”
Verified reviewer profile picture

Christian l.

Full Stack Developer


Candidate tracking

Users report that Freshteam's Candidate Tracking capabilities make it easy to view candidate progress through the recruitment process. They appreciate the ability for panel members to add feedback and comments on CVs and post-interview notes. Reviewers indicate that the tool helps prevent and react to situations during the qualification process. They find the timely notifications and automated processes helpful. However, some users mention that filters reset frequently, which can be inconvenient. Of the 25 Freshteam users who gave detailed accounts of their use of Candidate Tracking, 88% rated this feature as important or highly important.

See related user reviews

“Easy for panel members to view progress of candidates through the recruitment process. We also like the ability for all panel members to be able to add their feedback on the CV or post interview to the comments section for all to see. ”
DM

Debbie M.

HR Manager

“It allows the team to prevent and react on time to situations during the qualification and evaluation process of the candidate. ”
SR

Sabrina R.

CEO Executive Assistant


Job posting

Reviewers highlight Freshteam's Job Posting capabilities for its ease of use and range of customizations. They appreciate the ability to integrate and publish job postings on platforms like LinkedIn and Indeed. Users report that the tool centralizes job listings and simplifies the posting process across multiple portals. They find the qualitative landing pages beneficial for recruitment operations. However, some users mention that the setup process can be challenging and suggest improvements for smoother job posting experiences. Of the 34 Freshteam users who gave detailed accounts of their use of Job Posting, 85% rated this feature as important or highly important.

See related user reviews

“For sure with the kind of free platform integrations that freshteam has - it makes a lot of difference in attracting right set of talent for any technology roles posted ”
TS

Thirunarayan S.

Manager Talent Acquisition

“It is useful to centralise all job listings. That said, it would be good if one could refresh linkedin job posting through the portal.”
RC

Raphael C.

Operations


All Freshteam features

Features rating:

Interview scheduling
Email templates
Collaboration tools
Calendar management
360 degree feedback
Access controls/permissions
Recruitment management
Candidate profiles
Careers page
Applicant tracking
Time off requests
Interview management
Time off management
Employee database
Workflow management
Job requisition
Employee profiles
Resume storage
Email management
Electronic forms
Resume search
Employee management
Onboarding
Self service portal
Reporting/Analytics
Data import/export
Resume parsing
Compensation management
Succession planning
Multi-Channel marketing
Leave tracking
Assessment management
Social media integration
Reminders
Recruiting firms
Real-Time notifications
Orientation workflow management
Reporting & statistics
Version control
Role-Based permissions
Templates
SSL security
Tagging
Talent pool
Task management
Team Calendars
Approval process control
Approval workflow
Boolean search
Alerts/Notifications
Commenting/Notes
CRM
Customizable branding
Customizable fields
Customizable reports
Customizable templates
Dashboard
Document management
Electronic signature
Employee handbook
Employee onboarding
Employee photos
Feedback management
Interactive elements
Job Application Management
Job board
Leave policy management
Mobile access
Offboarding
Organizational charting

Freshteam alternatives

Freshteam logo

Starting from

1.2

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
ZipRecruiter logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zoho Recruit logo
visit website

Starting from

30

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
ApplicantStack logo
visit website

Starting from

29

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Freshteam pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • Basic Career Site
  • Basic Time off Management
  • Candidate Application via Email
  • Email Integration
  • Employee Directory
  • Employee Referral
  • Kanban Boards for Applicant Tracking
  • Mobile Apps (Ios and Android)
  • Organization Chart
  • Recruitment Team Inbox
  • Team Collaboration
  • Up to 3 Published Job Postings

Growth

1.2

/user

Per month

Features included:

  • All Features of Free Plan
  • Autopilot (Recruiting Automations)
  • Custom Hiring Pipelines
  • Custom Interview Scorecards and Kits
  • Customizable Applicant Form
  • Customizable Career Site
  • Email & Chat Support
  • HR Reports and Analytics
  • Interview Scheduling With Google & Outlook Calendar
  • Job Board Integrations
  • Manage Unlimited Employee Documents
  • Phone
  • Time off Approval Workflows
  • Up to 20 Published Job Postings
  • Up to 2 Holiday Calendars
  • Up to 2 Time off Policies
  • Up to 2 Work-Week Configurations
  • Vendor Management

Pro

2.4

/user

Per month

Features included:

  • Additional User Roles With Custom Restrictions
  • Advanced Career Site Customizations
  • All Features of Growth Plan
  • Candidate Sourcing Extension
  • Custom Job Fields
  • Integration With E-Sign Software
  • Job Requisition Management
  • Merge Duplicate Candidates
  • Multiple Language Support
  • Multiple Office Locations in HRIS
  • Multiple Onboarding and Offboarding Checklists
  • Multiple Recruiters for an Single Job Posting
  • New Hire Onboarding
  • Offer Management
  • Pre-Onboarding Data Collection & Welcome Kit
  • Social Recruiting
  • Sponsored Job Postings on Indeed
  • Talent Pool Management
  • Unlimited Holiday Calendars
  • Unlimited Time off Policies
  • Unlimited Webhook Requests
  • Unlimited Work-Week Configurations
  • Up to 100 Published Jobs

Enterprise

4.8

/user

Per month

Features included:

  • Access Restrictions Based on IP Address
  • Advanced Leave Reports
  • All Features of Pro Plan
  • Custom URL & SSL Certificate
  • Custom User Roles
  • Dedicated Account Manager
  • One Click Data Export
  • Unlimited Onboarding and Offboarding Checklists

User opinions about Freshteam price and value

Value for money rating:

Of 35 reviews that provide robust commentary on Freshteam's price and value, 77% mention it in a positive light.

Most users consider Freshteam to offer good value for money, especially for small businesses and startups. They appreciate the free version, which provides essential features like personal time-off tracking and applicant tracking, making it a cost-effective solution for those with limited budgets. Reviewers indicate that the software's ease of use, intuitive interface, and comprehensive features contribute to its affordability. However, some users report that the paid plans can be expensive for very small businesses, and the free version has limitations that may prompt them to seek alternatives. They also mention that the pricing structure could be more accommodating for smaller organizations.

, and

To see what individual users think of Freshteam's cost and value, check out the review excerpts below.

“The free version give us good value for a SMB to manage simple stuff like personal time-off tracking.”
Verified reviewer profile picture

Nuno M.

Head of Products

“The free tier is enough to get you started if you're a small startup, and it has a load of features needed”
Verified reviewer profile picture

Shay K.

CEO

“The only thing to frown upon is that, its great for enterprises but when it comes to small organizations it becomes costly, and the free version has a lot of limitations, because of which when it comes to small orgs and startups, they look for other alternatives.”
Verified reviewer profile picture

Mrinmai S.

Consultant II

Freshteam integrations (56)

Integrations rated by users

We looked at 209 user reviews to identify which products are mentioned as Freshteam integrations and how users feel about them.

Google Meet logo
Google Meet

Integration rating: 5.0 (4)

Integration rating: 5.0 (3)

Integration rating: 5.0 (2)

Integration rating: 5.0 (2)

15Five logo
15Five

Integration rating: 4.0 (1)

ClassMarker logo
ClassMarker

Integration rating: 5.0 (1)

Freshteam customer support

What do users say about Freshteam customer support?

Customer support rating:

We analyzed 41 verified user reviews to identify positive and negative aspects of Freshteam customer support.

A number of users highlight Freshteam's customer support as responsive, professional, and always willing to help with issues.

Multiple users mention support is quick to respond, thorough in addressing concerns, and makes them feel valued.

A subset of reviewers report slow response times, with some waiting days for resolutions or not receiving answers at all.

Certain users mention incomplete support, lack of a dedicated contact, and unresolved issues persisting for extended periods.

Support options

Faqs/forum
Email/help desk
Phone support
24/7 (live rep)
Knowledge base
Chat

Training options

Webinars
Live online
Documentation

To see what individual users say about Freshteam's customer support, check out the review snippets below.

“Every representative has ensured that all my needs were thoroughly taken care of and always extended additional assistance, making me feel like I was like their only client.”

BB

Brook B.

Corporate Recruiter

“Our entire department has begun using it and any time we have a concern, customer service is there to help.”

Verified reviewer profile picture

Caitlynn D.

Administrative Assistant

“The system is great but the support is super slow and sometimes don't answer with days! When it comes to HR people normally need a fast resolution of their problem.”

IS

Iliyana S.

OA

Freshteam FAQs

Q. What type of pricing plans does Freshteam offer?

Freshteam has the following pricing plans:
Starting from: $1.20/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. What is Freshteam used for?

Freshteam is the perfect HR software for growing business. With Freshteam, you can attract, hire and onboard new hires, offboard exiting employees, manage employee information and time off - all in one place. Freshteam helps attract top talent through various channels - a quickly creatable career site, integration with multiple free and premium job boards, and social media channels. The software also has the ability to listen to emails making it easy for you to recognize emails from job boards or vendors to add them to the candidate base. Once the candidates are in, the recruiting team can collaborate with hiring managers and screen and interview them, share feedback and leave notes for each other, hire and roll out offers to the best candidates. Freshteam enables HR to onboard new hires even before day one - whether it’s getting forms filled, documents signed or handing out handbooks, you can do it over Freshteam in a few clicks. It also allows you the ability to create a onboarding task list and assign it to respective people. You can gather all the necessary information and create employee profiles (which flesh out into a directory), manage access permissions to employee information and documents etc. The HR software also takes complete care of employee time off, employee and manager self service for employees to raise requests, manager approval workflows, time off reports for teams and the whole organization that give a quick view into upcoming leaves, absenteeism trends and more. The Android and iOS apps enable to carry out important actions on the go. Freshteam is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshservice IT Service Management Software, Freshsales CRM Software etc. – with more than 150000 businesses worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.


Q. What are the benefits of using Freshteam?

- No time is wasted chasing for information; all hiring related information like candidate profiles, interview feedback, panel member comments, and emails is stored in one location to save time.
- Collaborate better with the hiring team by getting everyone involved, right from day 1. Hiring team members can screen applications and provide feedback even as applications roll in.
- Make candidate engagement more contextual through built-in email and Candidate 360.
- Maintain an active candidate database. Every time a new job posting is created, Freshteam resurfaces archived candidates so that recruiters can nurture older profiles as well.
- Connect with your new hires even before they join with Pre-onboarding features
- Maintain a single point of reference for all employee information with HRIS features
- Track, approve and manage all paid time off in one place


Q. Who are the typical users of Freshteam?

Freshteam has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Freshteam support?

Freshteam supports the following languages:
Chinese (Traditional), Dutch, English, French, German, Italian, Portuguese, Spanish


Q. Does Freshteam support mobile devices?

Freshteam supports the following devices:
Android, iPad, iPhone


Q. Does Freshteam offer an API?

No, Freshteam does not have an API available.


Q. What other apps does Freshteam integrate with?

Freshteam integrates with the following applications:
ClassMarker, HackerEarth Assessments, Indeed for Employers, Codility, LinkedIn for Business, Meta for Business, Google Meet, Google Calendar, ZipRecruiter, HackerRank


Q. What level of support does Freshteam offer?

Freshteam offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, 24/7 (Live rep), Knowledge Base, Chat

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