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Freshteam
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The smart HR software for growing businesses
Table of Contents
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Freshteam - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Freshteam overview
Based on 209 verified user reviews
What is Freshteam?
Freshteam is a recruiting program with key features that include candidate tracking, candidate profiles, candidate management, employee database, job posting, and more.
Who uses Freshteam?
By industry, Freshteam reviewers are most commonly professionals in information technology and services (20%). The most frequent use case for Freshteam cited by reviewers is recruiting (70% of reviewers).
What do users say about Freshteam pricing?
Most reviewers indicate Freshteam delivers strong value for money, especially for startups using the free version. Some reviewers feel paid plans become expensive for small organizations, and they note limitations in the free tier.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Employee Management
Hiring
Recruitment Process
Email Features
Slow and unresponsive support
Freshteam’s user interface
Freshteam pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.2
Ease of use
4.3
Customer support
4.1
Reviews sentiment
What do users say about Freshteam?
Freshteam is a recruiting program with key features that include candidate tracking, candidate profiles, candidate management, employee database, job posting, and more.
Select to learn more
Who uses Freshteam?
Based on 209 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Freshteam's key features
GetApp's analysis of 56 verified user reviews collected between July 2021 and September 2023 identifies Freshteam's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Freshteam's Candidate Management capabilities for its ease of tracking existing and past candidates, including their interview histories and reasons for rejection. They find the customizable stages and Kanban board functionality valuable for moving candidates through different stages. Users report that filtering candidates and viewing profiles is straightforward. They say managing candidates is simplified, similar to using Jira for HR. However, some reviewers mention a desire for more customization options and the ability to print candidate information. Of the 17 Freshteam users who gave detailed accounts of their use of Candidate Management, 88% rated this feature as important or highly important.
See related user reviews
Haleema L.
Consultant
Christian l.
Full Stack Developer
Users report that Freshteam's Candidate Tracking capabilities make it easy to view candidate progress through the recruitment process. They appreciate the ability for panel members to add feedback and comments on CVs and post-interview notes. Reviewers indicate that the tool helps prevent and react to situations during the qualification process. They find the timely notifications and automated processes helpful. However, some users mention that filters reset frequently, which can be inconvenient. Of the 25 Freshteam users who gave detailed accounts of their use of Candidate Tracking, 88% rated this feature as important or highly important.
See related user reviews
Debbie M.
HR Manager
Sabrina R.
CEO Executive Assistant
Reviewers highlight Freshteam's Job Posting capabilities for its ease of use and range of customizations. They appreciate the ability to integrate and publish job postings on platforms like LinkedIn and Indeed. Users report that the tool centralizes job listings and simplifies the posting process across multiple portals. They find the qualitative landing pages beneficial for recruitment operations. However, some users mention that the setup process can be challenging and suggest improvements for smoother job posting experiences. Of the 34 Freshteam users who gave detailed accounts of their use of Job Posting, 85% rated this feature as important or highly important.
See related user reviews
Thirunarayan S.
Manager Talent Acquisition
Raphael C.
Operations
All Freshteam features
Features rating:
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Starting from
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Freshteam pricing
Pricing plans
Pricing details:
User opinions about Freshteam price and value
Value for money rating:
Of 34 reviews that provide robust commentary on Freshteam's price and value, 77% mention it in a positive light.
Most reviewers indicate Freshteam offers strong value for money, especially praising the free version for startups and small businesses, which they say includes a useful range of features for basic HR tasks. They appreciate the affordable pricing structure and feel it meets their needs within budget constraints. Some users report the free tier is sufficient to get started, but they find paid plans necessary as needs grow. However, some reviewers feel the paid plans become expensive for small organizations and note limitations in the free version, prompting them to consider alternatives when scaling.
, and
To see what individual users think of Freshteam's cost and value, check out the review excerpts below.
Nuno M.
Head of Products
Shay K.
CEO
Mrinmai S.
Consultant II
Freshteam integrations (56)
Integrations rated by users
We looked at 209 user reviews to identify which products are mentioned as Freshteam integrations and how users feel about them.
Integration rating: 5.0 (4)
Integration rating: 5.0 (3)
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Freshteam customer support
What do users say about Freshteam customer support?
Customer support rating:
We analyzed 41 verified user reviews to identify positive and negative aspects of Freshteam customer support.
A number of users highlight Freshteam's customer support as responsive, professional, and always willing to help with issues.
Multiple users mention support is quick to respond, thorough in addressing concerns, and makes them feel valued.
A subset of reviewers report slow response times, with some waiting days for resolutions or not receiving answers at all.
Certain users mention incomplete support, lack of a dedicated contact, and unresolved issues persisting for extended periods.
Support options
Training options
To see what individual users say about Freshteam's customer support, check out the review snippets below.
“Every representative has ensured that all my needs were thoroughly taken care of and always extended additional assistance, making me feel like I was like their only client.”
Brook B.
Corporate Recruiter
“Our entire department has begun using it and any time we have a concern, customer service is there to help.”
Caitlynn D.
Administrative Assistant
“The system is great but the support is super slow and sometimes don't answer with days! When it comes to HR people normally need a fast resolution of their problem.”
Iliyana S.
OA
Freshteam FAQs
Freshteam has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is Freshteam used for?
Freshteam is the perfect HR software for growing business. With Freshteam, you can attract, hire and onboard new hires, offboard exiting employees, manage employee information and time off - all in one place. Freshteam helps attract top talent through various channels - a quickly creatable career site, integration with multiple free and premium job boards, and social media channels. The software also has the ability to listen to emails making it easy for you to recognize emails from job boards or vendors to add them to the candidate base. Once the candidates are in, the recruiting team can collaborate with hiring managers and screen and interview them, share feedback and leave notes for each other, hire and roll out offers to the best candidates. Freshteam enables HR to onboard new hires even before day one - whether it’s getting forms filled, documents signed or handing out handbooks, you can do it over Freshteam in a few clicks. It also allows you the ability to create a onboarding task list and assign it to respective people. You can gather all the necessary information and create employee profiles (which flesh out into a directory), manage access permissions to employee information and documents etc. The HR software also takes complete care of employee time off, employee and manager self service for employees to raise requests, manager approval workflows, time off reports for teams and the whole organization that give a quick view into upcoming leaves, absenteeism trends and more. The Android and iOS apps enable to carry out important actions on the go. Freshteam is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshservice IT Service Management Software, Freshsales CRM Software etc. – with more than 150000 businesses worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.
Q. What are the benefits of using Freshteam?
- No time is wasted chasing for information; all hiring related information like candidate profiles, interview feedback, panel member comments, and emails is stored in one location to save time.
- Collaborate better with the hiring team by getting everyone involved, right from day 1. Hiring team members can screen applications and provide feedback even as applications roll in.
- Make candidate engagement more contextual through built-in email and Candidate 360.
- Maintain an active candidate database. Every time a new job posting is created, Freshteam resurfaces archived candidates so that recruiters can nurture older profiles as well.
- Connect with your new hires even before they join with Pre-onboarding features
- Maintain a single point of reference for all employee information with HRIS features
- Track, approve and manage all paid time off in one place
Q. What languages does Freshteam support?
Freshteam supports the following languages:
Chinese (Traditional), Dutch, English, French, German, Italian, Portuguese, Spanish
Q. Does Freshteam support mobile devices?
Freshteam supports the following devices:
Android, iPad, iPhone
Q. Does Freshteam offer an API?
No, Freshteam does not have an API available.
Q. What level of support does Freshteam offer?
Freshteam offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, 24/7 (Live rep), Knowledge Base, Chat
