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Freshteam Pricing, Features, Reviews and Alternatives

Freshteam product overview

Price starts from

75

Per month

What is Freshteam?

Freshteam is the perfect HR software for growing business. With Freshteam, you can attract, hire and onboard new hires, offboard exiting employees, manage employee information and time off - all in one place.

Key benefits of using Freshteam

- No time is wasted chasing for information; all hiring related information like candidate profiles, interview feedback, panel member comments, and emails is stored in one location to save time.
- Collaborate better with the hiring team by getting everyone involved, right from day 1. Hiring team members can screen applications and provide feedback even as applications roll in.
- Make candidate engagement more contextual through built-in email and Candidate 360.
- Maintain an active candidate database. Every time a new job posting is created, Freshteam resurfaces archived candidates so that recruiters can nurture older profiles as well.
- Connect with your new hires even before they join with Pre-onboarding features
- Maintain a single point of reference for all employee information with HRIS features
- Track, approve and manage all paid time off in one place

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
24/7 (Live rep)
Knowledge Base
Chat

Training options

Webinars
Live Online
Documentation

Freshteam pricing information

Value for money

4.2

/5

132

Starting from

75

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Freshteam features

Functionality

4.1

/5

132

Total features

66

9 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Self Service Portal
Alerts/Notifications
Employee Database
Customizable Reports
Data Import/Export
Employee Management

Functionality contenders

Freshteam users reviews

Overall Rating

4.3

/5

132

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.1/10
Rating distribution

5

4

3

2

1

63

51

15

1

2

Pros
We are also very pleased with how integrated the solution is with our other Freshworks solutions. We are looking forward to growing our company with this tool.

AR

Anonymous Reviewer

This product is very powerful. I like the career website, I like the workflow that is built in, and the onboarding task lists.

BK

Blake K.

Love the ease of use, setup, intuitive settings and user friendly dashboards. Very little explanation needed for this product.

AA

Ayleen A.

Cons
The customer service was quite poor and was a major driver to me leaving for another recruiting system.

AR

Anonymous Reviewer

I don't feel that, there is some feature missing yet.

VS

Vikas S.

Some basic features are missing, like the company tree, which makes no sense not to have, especially when you can see a tree for an individual employee.

AR

Anonymous Reviewer

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent for recruitment tracking and job posting

Reviewed a year ago

Freshteam solved the Careers and recruitment issues we had. Job posting was a headache and tracking applicants all over the place was a mammoth task. Freshteam cuts that time out and I now actually look forward to going through our applicants. Very impressed and will definitely continue using it for the foreseeable.

Pros

Since using freshteam, it has cut down the time we spend posting jobs and sifting through applicants by at least 3 times. The job posting features are simple and easy to use and tracking and moving applicants on in the process couldn’t be easier.

Cons

So far I have not found anything that freshteam does not have for our recruitment process, but as with everything I am sure they will continue improving and impressing.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Freshteam is very smooth to operate

Reviewed a year ago

Overall, it's a nice experience with Frehteam. We can use it for bulk mailing, posting job requirements and shortlisted the candidates smoothly. It is really a user-friendly tech tool along with its easy setup process and intuitive setting. Still, we hope it can improvise more e.g. on the mail text body format at least.

Pros

1. The consolidated Database 2. Using Bulk Email with a single click and ofcourse the "Canned response" support 3. Easily posting the job requirement 4. Screening candidates 5. Easily operate from phone (Handset Device) 6. Very easy to understand the entire operation. Don't need an expert to execute the features. Very user-friendly.

Cons

1. The data import process can be easier if the required fields can be reduced. Sometimes occurs problems during the import. Although it can be negligible! 2. The email format (Text Body) can be more user-friendly. As of now, it follows a particular format (email/text body) only, which is not looking good as a mail body. Maybe it can add a feature similar to MS Word or Google Docs. 3. It's really excellent for the free tier, but expensive for the pro versions.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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ATS + HRIS is a winning combination

Reviewed a year ago
Pros

We don't hire often, so it never made sense to subscribe to a pure ATS solution that we'd only use 2-3 times a year. Freshteam solves that by being a combination ATS and HRIS system. The HRIS system helps us with onboarding, time off tracking, maintaining salary and review history, and more. All this for less than the cost of most ATS-only solutions.

Cons

I haven't been thrilled with the Tech Support. I reported a problem with the documentation and instead of fixing it they just sent me the missing screenshots. There are some minor usability problems but after getting limited/incomplete support I'm less likely to open support cases for them.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Nice tool for job postings

Reviewed 3 months ago

Support is fast to respond whenever I send a ticket to them.

Pros

We mainly use this for job postings and we integrate to our website.

Cons

I can’t view previous receipts unless I ask support.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy onboarding, fast installation, very user friendly dashboards

Reviewed 2 years ago

Overall we are satisfied with Freshteam. It has everything that we need and then some.

Pros

Love the ease of use, setup, intuitive settings and user friendly dashboards. Very little explanation needed for this product. Freshteam covers pretty much everything our team needs to in terms of team management and on the recruiting end, we have been very pleasantly surprised by the ease of use and features. Freshworks as a whole is constantly coming up with new products and regularly updates and adds new features. They make sure their products are always improved.

Cons

Customer service can take a while to respond. I believe their customer support team is based overseas so it may have to do with the time zone change, but getting in touch with someone fast can be hit or miss.

Freshteam FAQs and common questions

Q. What type of pricing plans does Freshteam offer?

Freshteam has the following pricing plans:
Starting from: $75.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Freshteam?

Freshteam has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Freshteam support?

Freshteam supports the following languages:
Chinese (Traditional), Dutch, English, French, German, Italian, Portuguese, Spanish


Q. Does Freshteam support mobile devices?

Freshteam supports the following devices:
Android, iPad, iPhone


Q. Does Freshteam offer an API?

No, Freshteam does not have an API available.


Q. What other apps does Freshteam integrate with?

Freshteam integrates with the following applications:
ClassMarker, HackerEarth Assessments, Indeed, Google Hangouts, Codility, LinkedIn for Business, Meta for Business, Google Meet, Google Calendar, ZipRecruiter, HackerRank


Q. What level of support does Freshteam offer?

Freshteam offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, 24/7 (Live rep), Knowledge Base, Chat

Common Freshteam comparisons

Freshteam logo
Breezy logo
FreshteamvsBreezy
Freshteam logo
Recruitee logo
FreshteamvsRecruitee
Freshteam logo
BambooHR logo
FreshteamvsBambooHR
Freshteam logo
Zoho Recruit logo
FreshteamvsZoho Recruit
Freshteam logo
JazzHR logo
FreshteamvsJazzHR

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