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MakeShift Logo

Employee scheduling solution

Table of Contents

MakeShift - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

MakeShift overview

Based on 119 verified user reviews

What is MakeShift?

MakeShift is an employee scheduling solution with key features that include mobile access, employee scheduling, and more.

Who uses MakeShift?

By industry, MakeShift reviewers are most commonly professionals in hospital & health care (24%). The most frequent use case for MakeShift cited by reviewers is employee scheduling (66% of reviewers).

What are the most popular integrations for MakeShift?

The MakeShift integration most frequently cited by reviewers is ADP Workforce Now, a payroll product rated 4.4 out of 5 for its integration with MakeShift.

Starting price

3.75per user /
per month

Alternatives

with better value for money


Pros & Cons

Shift Management

Worker Communication

View Schedule

Clock In/Out

Bugs and Issues

MakeShift’s user interface

Ease of use rating:

MakeShift pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(41)
5(76)

What do users say about MakeShift?

MakeShift is an employee scheduling solution with key features that include mobile access, employee scheduling, and more.

Select to learn more


Who uses MakeShift?

Based on 119 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospital & Health Care
Retail
Health, Wellness and Fitness
Restaurants
Others

Use cases

Employee Scheduling
Scheduling
Attendance Tracking
Time Clock
Time Tracking

MakeShift's key features

GetApp's analysis of 36 verified user reviews collected between August 2021 and December 2024 identifies MakeShift's most critical features and summarizes user sentiment about those features.

Mobile access

Users report that MakeShift's Mobile Access allows staff to view their shifts and request changes directly from their phones. They find it extremely convenient to receive instant notifications, see available shifts, and check schedules anytime, anywhere. Reviewers indicate that this capability works well on both iPhone and Android devices, making it accessible for all employees. They say it is particularly helpful for remote workers and those who need to stay updated on the go, like nurses. Of the 17 MakeShift users who gave detailed accounts of their use of Mobile Access, 100% rated this feature as important or highly important.

See related user reviews

“It allows staff to access their shifts or request a shift on their phone instead of needed to be close to a computer”
MM

Mary M.

Program supervisor

“Employees get instant notifications that are sent out, see their schedule and available shifts as they come up.”
SL

Susan L.

Clerk IV


Employee scheduling

Reviewers appreciate MakeShift's Employee Scheduling capabilities. They highlight that it allows everyone to see who is working, send group messages, and view upcoming vacant shifts. Users report that it simplifies shift coverage, accounts for overtime, and integrates well with the myADP app for precise hour tracking. They find the templates and centralized scheduling helpful for managing employees across different locations. However, some reviewers mention that the platform could be more user-friendly and suggest improvements in controlling employee availability approval. Of the 14 MakeShift users who gave detailed accounts of their use of Employee Scheduling, 93% rated this feature as important or highly important.

See related user reviews

“Everyone is able to see who is working. Able to put out a group message for everyone to see ( helpful when shift needs to be filled) Able to see upcoming vacant shifts”
DH

Desiree H.

RN

“It lets the staff member see when they are scheduled and what shift are available if they want to pickup extra shifts. ”
ss

stacey s.

Administrative assistant


All MakeShift features

Features rating:

Leave tracking
Online scheduling
Forecasting
Real-Time notifications
Real-Time reporting
Employee management
Real-Time updates
Communication management
Shift scheduling
Access controls/permissions
Activity dashboard
API
Time tracking
Time off management
Calendar management
Real-time scheduling
Alerts/Notifications
Schedule distribution
Task scheduling
Third-Party integrations
Attendance tracking
Timesheet management
Self service portal
Overtime calculation
Calendar sync
Reporting/Analytics
Automated scheduling
Payroll management
Online time clock
Vacation/Leave tracking
Real-Time chat
Shift swapping
Multi-Location
Employee database
Messaging/Shift dispatching
Data import/export
Contractor database
Scheduling
Compliance management
Shift management
Collaboration tools
Clock in/out
Single sign on
Skills tracking
Budgeting/Forecasting
Billable & non-billable hours
Availability management
Time off requests
Attendance management
Approval process control
Appointment scheduling
Mobile alerts
Mobile app
Labor management
Multiple projects
Labor forecasting
Labor cost calculator
Online time tracking
File sharing
Faculty/Staff management
Physician management
Project time tracking
Facility scheduling
Real-Time data
Employee time tracking
Employee portal
Drag & drop

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MakeShift pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Core

3.75

/user

Per month

Features included:

  • Basic Scheduling
  • Availability Management
  • Basic Labor Budgeting
  • Rules Engine
  • Team Communication
  • Employee Self Service
  • Shift Swapping
  • Standard reports & dashboard

Advanced

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Advanced Scheduling
  • Self Scheduling
  • Critical Call Outs
  • Advanced Permissions
  • SmartSupport AI

Elite

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • API Access
  • Scalability
  • Customization

User opinions about MakeShift price and value

Value for money rating:

To see what individual users think of MakeShift's price and value, check out the review snippets below.

“Makeshift has been great in helping me transition to a "work from home" world. I love that I can clock in and out of work with the ease of tapping a screen.”
PT

Peeka T.

Modeling and Acting Coach/Photographer

“We love working with MakeShift. The customer support is super helpful and incredibly responsive.”
AC

Ashley C.

Operations Coordinator

MakeShift integrations (7)

Integrations rated by users

We looked at 119 user reviews to identify which products are mentioned as MakeShift integrations and how users feel about them.

Integration rating: 4.5 (13)

The integration does experience technical issues and MakeShift relies on ADP for employee profiles. The biggest disadvantage is there is no representation on the schedules in MakeShift when there are approved days off in ADP.

For ease of use for end user and administrator. The ability to be able to have schedules appear in timecard from Makeshift is great tool for approving time.

Easy to upload employee information from ADP Workforce Now to MakeShift. Scheduling from MakeShift populates the ADP Workforce Now schedule.

Can see if my scheduled hours equal the hours in my ADP workforce now account

BH

Brandon H.

Store Manager

1/4

MakeShift support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Videos
Live Online
Webinars
In Person
Documentation

MakeShift FAQs

Q. Who are the typical users of MakeShift?

MakeShift has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What is MakeShift used for?

MakeShift is the go-to web and mobile employee scheduling solution for people-first businesses. It lets managers build schedules, track time and attendance accurately and communicate with employees in real-time. Operators can create effective employee schedules using projected or demand-based budgets, employee availability, and an optimal schedule template. MakeShift’s intuitive drag-and-drop interface makes the process fast and fun. The GPS enabled clock-in and clock-out functionality ensures that administrators have the right people, at the right place, at the right time. It also automatically generates accurate timesheets that are synced back to your payroll solution. Teams can integrate the system with various payroll and HR apps, such as ADP, Alliance HCM, Intuit Quickbooks, and BambooHR. MakeShift Live app that gives supervisors real-time visibility into who is working, who is available to work, and alerts you of any last-minute changes to your planned schedule. Stakeholders can use instant notifications to communicate shifts to available staff so that the team is never short-staffed.


Q. What are the benefits of using MakeShift?

  • MakeShift is designed to give employees more control over schedules to increase employee engagement in the scheduling process. Using the mobile or web app, they can set their availability, trade or drop/cover shifts with co-workers, pick up more work when it’s available, and more!

  • By giving employees visibility and control over their schedules while on the go, MakeShift helps reduce absenteeism and cut unplanned overtime. Instead of manually trying to keep shifts filled and pick up the slack left by absent staff, managers can focus on their work knowing that they have the right people, in the right place, at the right time

  • Creating a schedule and keeping it filled is tedious and time-consuming. MakeShift has several features that work together to help managers fill shifts quickly. Available shifts can be created from either the web or mobile app. Once you’ve entered the necessary information, including date, start time, notes, and more. Managers can notify either all or select employees about the shift and the employees can request it directly. Upon approval, the schedule is immediately updated and employees are notified whether they did or did not get the new shift.

  • MakeShift updates scheduled shifts, availability, and other information in real-time, ensuring managers and employees are all working with the same, up-to-date information. Supervisors can also set custom notifications, so teams will be alerted as soon as anything changes. Additionally, administrators can quickly sync work schedules with Apple, Google, and other calendars.

  • Go beyond workforce scheduling. MakeShift lets professionals send notes to all, some, or individual employees who will instantly be notified when a new message arrives. With built-in announcements, the staff will be more informed and overall company communication will improve.

  • MakeShift Live is a mobile app designed for managers on the go. The iOS and Android app allow schedulers to manage approvals and schedule right from the tablet or mobile device. The app frees managers from their desks, letting them manage their staff on the move, while keeping them up-to-speed on who’s working, who’s available, who’s late, and who’s off.


  • Q. What languages does MakeShift support?

    MakeShift supports the following languages:
    English, French, Spanish


    Q. Does MakeShift support mobile devices?

    MakeShift supports the following devices:
    Android, iPad, iPhone


    Q. Does MakeShift offer an API?

    Yes, MakeShift has an API available for use.


    Q. What level of support does MakeShift offer?

    MakeShift offers the following support options:
    Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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