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SurePayroll
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Small business payroll software
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SurePayroll - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
SurePayroll overview
Based on 305 verified user reviews
What is SurePayroll?
SurePayroll is a payroll solution with key features that include direct deposit, payroll management, tax compliance, and more.
Who uses SurePayroll?
Reviews for SurePayroll come from a wide variety of industries, including real estate (8% of reviewers), insurance (7%), and individual & family services (6%). The most frequent use case for SurePayroll cited by reviewers is payroll (68% of reviewers).
What do users say about SurePayroll pricing?
Most reviewers indicate that SurePayroll provides affordable, competitive pricing and they find it cost-effective for its features. Some users say it is inexpensive for small businesses, but some reviewers feel costs can be high for infrequent payroll needs.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Payroll
Pricing
Tax Filing
Customer Support
Account Cancellation
Website Navigation
SurePayroll’s user interface
SurePayroll pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.1
Ease of use
4.2
Customer support
4.0
Reviews sentiment
What do users say about SurePayroll?
SurePayroll is a payroll solution with key features that include direct deposit, payroll management, tax compliance, and more.
Select to learn more
Who uses SurePayroll?
Based on 305 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
SurePayroll's key features
Most critical features, based on insights from SurePayroll users:
All SurePayroll features
Features rating:
SurePayroll alternatives
SurePayroll pricing
Pricing plans
Pricing details:
User opinions about SurePayroll price and value
Value for money rating:
Of 32 reviews that provide robust commentary on SurePayroll's price and value, 88% mention it in a positive light.
Most reviewers indicate that SurePayroll offers very affordable and competitive pricing compared to other payroll solutions, with many finding it to be a cost-effective option that delivers features often found in more expensive software. They appreciate the combination of low cost and useful functionality, describing it as a good value for the money. Some users say the software is inexpensive and easy to use, making it appealing for small businesses. However, some reviewers feel the cost can be high for those with very simple payroll needs or infrequent payroll runs, suggesting value depends on usage frequency.
, and
To see what individual users think of SurePayroll's cost and value, check out the review excerpts below.
SurePayroll integrations (25)
Integrations rated by users
We looked at 305 user reviews to identify which products are mentioned as SurePayroll integrations and how users feel about them.
Integration rating: 5.0 (1)
Other top integrations
SurePayroll customer support
What do users say about SurePayroll customer support?
Customer support rating:
We analyzed 109 verified user reviews to identify positive and negative aspects of SurePayroll customer support.
A number of users highlight that customer service is quick to answer calls and provides clear, knowledgeable assistance.
Multiple users appreciate that support staff are patient, helpful, and follow up to ensure issues are fully resolved.
A number of users report long wait times, difficulty reaching support, and slow or inconsistent follow-up on issues.
Select users mention unhelpful or uninformed representatives and frustration with being transferred between agents.
Support options
Training options
To see what individual users say about SurePayroll's customer support, check out the review snippets below.
“Customer service is very efficient and they answer quickly. If they promise to call back about an issue they always follow up and make sure everything is taken care of.”
Laura H.
Business Administrator
“The software is very easy to use and if I have any questions, their customer service is very helpful and willing to assist with any issues that arise.”
Letitia P.
Chief Financial Officer
“The software is fine and user-friendly, but if you ever need customer service, you can count on a 45 minute wait on the phone, no follow up calls or emails on issues, possible trouble with the IRS from lack of follow up on tax issues.”
Debra M.
President
SurePayroll FAQs
SurePayroll has the following typical customers:
Freelancers, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is SurePayroll used for?
SurePayroll offers full-service online payroll management solutions to small businesses and households, including payroll calculations, deductions, tax filing and payment, direct deposit, and employee access to pay stubs. With SurePayroll's mobile apps, users can process payroll from anywhere, access past payrolls, update employee or company information, and stay on top of payroll deadlines. SurePayroll integrates with most accounting software and includes reporting capabilities for payroll and employee benefits.
Q. What are the benefits of using SurePayroll?
•The tool helps manage workers' compensation.
•It also offers retirement plans that fit the business needs.
•It also assists with pre-employment screening and new hire reporting.
Q. What languages does SurePayroll support?
SurePayroll supports the following languages:
English
Q. Does SurePayroll support mobile devices?
SurePayroll supports the following devices:
Android, iPhone
Q. Does SurePayroll offer an API?
No, SurePayroll does not have an API available.
Q. What level of support does SurePayroll offer?
SurePayroll offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Chat, Knowledge Base
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