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Pingboard

Elevate your employee experience with Pingboard!

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(17)

Pingboard Reviews

Overall rating

4.6

/5

595

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.64/10

Reviews by rating

Pros and cons

I love the clear, concise way to communicate your company's table of organization. It's helpful when drafting AAPs and is a great tool when consulting for other firms.
It's been great to be able to use something that is simple in it's design, and perfect. Be amazing if over time it grew to be able to integrate with software to submit leave, etc.
It integrates with Slack as well, which is nice. The mobile app has a game for you to match faces with names, so that has been a great way to learn people's names.
Most annoying thing about the software was the continual prompt to upgrade. I only wanted a single Org Chart so the trial was ideal, but prompts were annoying.
My one criticism for this tool is that a person's display (usually the picture) is accompanied by a number meant to display the reports below them.
It does cost quite a bit to use the software and if you upgrade to a larger company it gets more costly.
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595 reviews

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Joe M.

Engineer

Airlines/Aviation, 10,001+ employees

Review source

Overall Rating

Good product

Reviewed a year ago

Transcript

Joe: I'm Joe. I'm an aerospace engineer. I'd give Pingboard a five out of five. For more reviews like...

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Andy K.

COO

Computer Software, 11-50 employees

Review source

Overall Rating

Well Designed Software; Basic Features

Reviewed 3 years ago

Transcript

Andy: Hi, my name is Andy. I am a Chief Operating Officer for a web development company. I would give...

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Tyler H.

Accounting, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Facebook for Business!

Reviewed 5 years ago

Its been great!

Pros

The birthdays and work anniversaries home screen!

Cons

Incomplete profiles and ways to post videos not just pics

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Stu S.

Computer Software, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great for visibility into schedules

Reviewed 5 years ago

I've worked at two companies that use Pingboard and think it's fantastic overall.

Pros

It's great to have an at a glance look at who will be working on a given week. Pingboard gives us better awareness than Google Calendar can, so we can plan accordingly.

Cons

There are some weird, nuanced bugs. It's easy to accidentally place yourself on OOO for today with no way to edit it since it's considered the 'past'. It would also be great if Pingboard interacted with Slack. I've often wished my status in Pingboard could be reflected in Slack to make things more smooth an automated.

JF
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Jason F.

E-Learning, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Best One Yet

Reviewed 5 years ago
Pros

The ability to manage the TO for a dynamic organization. The ease with which you can integrate new team members into an existing workforce.

Cons

Desktop app is not my favorite, but the mobile application is awesome!

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Kevin S.

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Capable Out of Office Tracking Tool

Reviewed 5 years ago
Pros

You can schedule time away from the office and pick from a handful of reasons.

Cons

The homepage does not provide much useful information.

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Jessica D.

Hospitality, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Helps me find out who people are in my company!

Reviewed 5 years ago
Pros

PingBoard is really helpful in an organization like TurnKey where there is a lot of personnel that lives all over the country. It makes it easy for me to find the right person and get in touch with them quick and efficently. It also helps you feel like you know them a little bit better with there bio and things they like to do.

Cons

Not everyone fills there Pingboard out fully and some people don't update old information.

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Mike G.

Computer & Network Security, 501-1,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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If you need a Dynamic Org Chart this is it

Reviewed 4 years ago
Pros

We use this in our office, and it creates a Easy to find and use Org chart for the company

Cons

It does cost quite a bit to use the software and if you upgrade to a larger company it gets more costly.

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Michael M.

Information Technology and Services, 501-1,000 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Really helps get to know your office

Reviewed 5 years ago
Pros

Anytime I'm in a jam or need to contact someone that I'm not fully aware of their name or position Pingboard swoops in and saves the day!

Cons

Nothing really, it's never disappointed!

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Jessica F.

Financial Services, 501-1,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good to learn about the company's hierarchies and find people to reach out to

Reviewed a year ago

Since working from home is the company's policy, I don't always know the people that I have to talk to, so every time I need to discuss a topic with someone I don't know, firstly I take a look at their pingboard's profile to know what they do, and even if they really are the role I'm looking for. So having my colleagues' info available there is really helpful. I also take a while to look and understand hierarchies and who are the people I would have to report to, depending on the subject. Pingboard has this clean UI, interface is very user friendly.

Pros

Org chart is the major thing for me, since I use it to learn about the team's scopes and hierarchies.

Cons

No cons at the moment, I mostly use it to find people and it's been serving me well for that.

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Drew M.

Financial Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exactly What You Want From A Directory

Reviewed 5 years ago
Pros

Elastic search Profile that allows for personal details Org charts

Cons

Wish it would update people when I make a change to my profile. They should know when I have a funny new nickname.

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Michael C.

Internet, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to Use

Reviewed 5 years ago

When you work for a growing company, it can be hard to keep track of who's who and who's new. Pingboard makes it super easy to keep up and put names to faces. The mobile app also makes it easy for those that need to keep contacts ready in case they need to reach out.

Pros

Solid mobile app, good looking interfaces, and super easy to use.

Cons

No real cons at all, I'ave had no problems.

MH
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Mark H.

Higher Education, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Pingboard Review

Reviewed 5 years ago

We have a complex organization with many team members. We are now able to easily look up employees from the org website. Additionally, this tool has helped with morale, as the solution delivers a weekly email to management to provide an overview of who is in, out, telecommuting etc. However, one of the great aspects of this report is that it also includes upcoming anniversaries and birthdays, which is a great morale booster when supervisors are aware of such.

Pros

The best aspect of Pingboard is the ease of onboarding, implementation, and management of the product. We can stand up new, complicated organizations in about an hour. The users love it, and it is immediately publishable. Also, the ability to have multiple versions of the org chart that you can keep hidden, in draft, allow for the management team to collaboratively work on org design without the hassle of sharing ppt or visio slides, using tools like SharePoint, etc.....

Cons

I really do not have anything negative to say about the solution.

SI
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Simal I.

E-Learning, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great way to view your org

Reviewed 5 years ago

I can quickly access more information (especially report chain and out of status) about my colleagues. Our organization is making an effort to make sure Pingboard is used widely; I hope it becomes better in that aspect.

Pros

1. The org chart visualization is absolutely great and considering how fast it loads, I love referring back to it all the time. 2. Integration with Google Calendar is great! Single place to provide your Out of Office status and you're done!

Cons

1. "Out of Office" option is a bit hidden, I wish there was a way to set an out of status state from my profile page itself; instead of going to the overall "Out of office" page. 2. It sometimes takes a while to see the title/report structure changes on Pingboard but I doubt this is related to Pingboard itself but more like how the data is fed into it.

AR
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Verified reviewer

Computer Software, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Pingboard Review

Reviewed 5 years ago

Overall a great experience. I do feel like there are more features that I'm not taking advantage of, so perhaps there is an opportunity for end-user education or middle-management education to get more use of the tool.

Pros

It is helpful to find who folks's roll into (who is their manager, director, vp, etc.). We also use the Out of Office to tie into a Google Calendar so everyone across the team is updated on when folks are out. The shared skills are also useful, for identifying who speaks foreign languages. I like the weekly emails. I typically take birthdays and anniversaries for my team and plug them into my calendar each week so I can remember to get that person a card, etc.

Cons

The Teams don't seem to always line up. I realize that is ridiculous, given it is something my company manages. However, it makes me believe that there is something inherently tricky about this from an admin perspective. I wish that I could see items such as T-Shirt size for just my team, as a Manager. I don't think I have this ability, but this could also be an admin setting?

AR
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Verified reviewer

Real Estate, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Product

Reviewed 5 years ago

It really helped us track vacation/sick time. We used an antiquated spreadsheet approach which wasn't easy to get how much time someone took at the end of the year. It also has brought a level of visibility to where people are now that we're more mobile and remote than ever.

Pros

I love the out of office feature. Its the biggest reason I implemented Pingboard when I joined my current company. The org chart feature and integration with GSuite has come in handy and made onboarding super easy.

Cons

The reporting could use some work. There is a lack of being able to filter things like Out of Office statuses to just the team you are a member of, especially through the Slack integration. There used to be a feature too where you could post In and Out status on a big board which my leadership team was looking for. I'd like to see that sort of In/Out board feature that could be posted on monitors or public spaces for everyone to easily know.

LC
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Lauren C.

Nonprofit Organization Management, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Helping Connect my Organization

Reviewed 5 years ago
Pros

I like how easy it is to use. I can use it on my computer or on my phone, and I appreciate that I can have a colleague's contact information readily at my fingertips if I need to get a hold of them. I also like that there are pictures for each employee, I am a visual learner so it helps me match faces to a name. There are a lot of employees at my organization, so that feature is helpful.

Cons

There are some features that are easier to use/access on the computer than on the phone app. It would be nice if they were more similar, but I do understand that a phone cannot view all the things a computer has the capability of doing.

AH
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Amanda H.

Computer Software, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Software! Additional Functionality would be benificial for custoemers

Reviewed 5 years ago

It's been super helpful, but a could of the cons I described above would bring it to next level.

Pros

I'm a pingboard admin, it's helpful to see people's personal preferences when putting together something person (an anniversary or thank you gift for example). It's also helpful to track where co-workers are and quickly see their contact info.

Cons

As an Executive Assistant who supports 2 Executives, and has a separate Manager-- it would be helpful if my notifications for time off went to all three of them. Separately, the Executive I support has asked me to log his time off in pingboard for him, but I can't because you need to sign on through Google. If we were able to sign in with just a username and password I could sign in for him and do it.

AR
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Verified reviewer

Internet, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Capitalize on your simplicity

Reviewed 5 years ago
Pros

I like how simple Pingboard is. We have other software that overlaps with a lot of the features in pingboard but our org has yet to migrate from using Pingboard for the Org Chart and Out of Office.

Cons

I like how simple the features are but I feel like there should be more care or attention to detail on the the very few actions a user can take. Most people are using Pingboard to update their status. I have to click on way too many things to update that. Why not just have a quick way to update your status the moment you visit pingboard?

AR
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Verified reviewer

Logistics and Supply Chain, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Useful Software for Mid/Large Business | Organizational Chart Software

Reviewed 5 years ago
Pros

Pingboard has a very useful interface- you can search by department, role, tenure, whatever specifically you are looking for, and it brings up the information with ease. Also, the ability to see an organizational chart as a "web" is a very cool feature. I enjoy using it because it shows all of the contact info for an organization, but also shows if they are away, on vacation, and if not there, who to contact instead.

Cons

Its not really a con about the software- if someone leaves for vacation, and they do not put it on ping board, it wont show that they are "gone". If ping board could be made to sync with google calendars, that would be very useful

SO
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Stacy O.

Hospital & Health Care, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Program!

Reviewed 5 years ago

It's been fantastic - great way to organize. I like being able to run reports as well when I need a complete list of employee names, start dates and if they are full time or part time (I use the Skills section for this)

Pros

We have a large employee base. I love how it interfaces with Gmail. Everytime I register a new employee with an email address, it sync's to Pingboard. It is an excellent way to see what department people belong to, and to put a face to the name. It's great that I can also assign them to 2 different departments if I need to. The staff loves getting the weekly emails showing who has a birthday and anniversary.

Cons

In Employee Profile, I wish some of the sections I've added such as "HIPAA Training" ect, could only be edited by an admin member, but still visible to the employee so they know when they need to do their annual training.

RY
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Ryan Y.

Financial Services, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Software

Reviewed 5 years ago

Helps greatly with identifying new employees, company-wide. When I need to go to someone's desk who I may not have met, it makes it easy to know who I'm looking for due to their image being readily available.

Pros

The integration of photos with names is my favorite aspect.

Cons

I wish the directory would load all names immediately for search functionality.

MR
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Molly R.

Leisure, Travel & Tourism, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User friendly and efficient

Reviewed 5 years ago

It connects our team as a whole and makes it easy to get in touch directly with that person.

Pros

Our team is in 55 different cities and I love how we are able to put a face with the name and learn more about the other person.

Cons

There could be additional tools added to this platform -- maybe a chat feature?

AR
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Verified reviewer

Computer Software, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product

Reviewed 5 years ago
Pros

I love that I'm easily able to find the people I'm looking for. I also love the feature of visitors being able to ping someone from the front desk. Easy to use and easy to notify others if you're out of the office.

Cons

Not sure if there are any cons.

MR
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Molly R.

Leisure, Travel & Tourism, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Find out about your coworkers

Reviewed 5 years ago

The ability to connect with people who are not in the office and who live far away.

Pros

It's user friendly and makes it easy to find your Co workers contact information and interests.

Cons

There could be more features available and some information about my co workers is outdated.

CM
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Christine M.

Computer Software, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great experience!

Reviewed 7 years ago

We use Pingboard mainly for PTO tracking but it's also really helpful in a couple other ways. We're an agency with 1/3 of our workforce being remote so it can be hard to know where everyone *physically* is at times and this is hugely helpful for that. The PTO tracking is also helpful as it relates to agency life because we can clearly communicate to our clients when they can anticipate some of our folks being out of office. And being able to show everyone (both locally and remote) photos of the team helps when keeping track of names to faces :-)

Pros

No pros were added to this review

Cons

No cons were added to this review

AR
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Verified reviewer

Marketing and Advertising, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Pingboard Org Charts

Reviewed 5 years ago
Pros

I use Pingboard on almost a daily basis to understand team structures and where new hires sit. I like the new feature where you can break out individual departments and download the org chart to easily add to a presentation. Our company doesn't use the Teams tab, but this would be valuable. I like seeing the structure broken down by Location.

Cons

It's not always easy to zoom in/out. When trying to do so, a click brings up someone's picture when that's not what I'm trying to actually do. I wish you could break down into mini orgs more easily.