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Staffino Logo

Transform your customer experience with Staffino.

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Staffino - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: September 2025

Staffino overview

What is Staffino?

Staffino offers a complete solution for managing customer experience that links CX data with business and revenue. Using advanced technology, the software is an easy-to-use online platform that helps over 50 companies in more than 30 countries gain a better understanding of their customer's journeys.

The user-friendly online platform is designed to make it easy for businesses of all sizes to gain valuable insights into their customers' journeys. With the help of cutting-edge technology, our platform allows businesses to collect, analyze, and act on customer feedback in real time, helping them to make data-driven decisions and improve the overall customer experience.

Key benefits of using Staffino

Comprehensive customer experience management: Staffino provides a complete solution for managing customer experiences, from collecting feedback to analyzing data and taking action.

Real-time feedback collection: Our platform allows businesses to collect and analyze customer feedback in real-time, enabling them to make data-driven decisions and improve the customer experience.

Improved customer satisfaction: By gaining a deeper understanding of their customers' journeys, businesses can identify areas for improvement and take action to improve customer satisfaction.

Increased revenue: By improving the overall customer experience, businesses can increase customer loyalty and retention, resulting in higher revenue and profits.

User-friendly platform: Staffino's online platform is designed to be user-friendly and easy to use, making it accessible to businesses of all sizes.

Global reach: With clients in over 30 countries, Staffino is a global solution for managing customer experiences, enabling businesses to improve the customer experience on a global scale.

Starting price

350 /
per month

Alternatives

with better value for money

Staffino’s user interface

Ease of use rating:

Staffino reviews

Overall rating

5.0

/5

8

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

8

0

0

0

0

Staffino's key features

Most critical features, based on insights from Staffino users:

Surveys & feedback
Feedback management
Data visualization
Reporting/Analytics
Customer journey mapping
Visual analytics

All Staffino features

Features rating:

Customizable templates
Alerts/Notifications
API
Survey/Poll management
NPS survey structure
Multi-Channel communication
Ratings/Reviews
Process/Workflow automation
Performance metrics
Performance management
Ongoing performance tracking
Negative feedback management
Multiple question types
Multi-Language
Multi-Channel distribution
Multi-Channel data collection
Monitoring
Mobile survey
Mobile alerts
Message personalization
Mass texting
Manager-to-Employee recognition
Leaderboards
Workflow management
Trend analysis
Third-Party integrations
Text analysis
Template management
Survey builder
SSL security
Social recognition
Social media integration
SMS messaging
Sentiment analysis
Search/Filter
Scheduled messaging
Response validation
Reporting & statistics
Recognition tracking
Real-Time reporting
Real-Time notifications
Real-Time data
Real-Time analytics
Customizable fields
Customizable dashboard
Customizable branding
Customer segmentation
Customer experience management
CSAT survey structure
Complaint monitoring
Communication management
Commenting/Notes
Churn management
Chat/Messaging
CES survey structure
Campaign management
Badge management
Audience targeting
Anonymous feedback
AI/Machine learning
Activity tracking
Activity dashboard
Access controls/permissions
Landing pages/web forms
Knowledge management
Gamification
Event triggered actions
Engagement tracking
Employee recognition
Employee profiles
Employee engagement
Employee database
Email reminders
Email marketing
Email management
Drag & drop
Data security
Data import/export
Data analysis tools
Dashboard
Customizable reports
Customizable questions
Customizable forms

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Staffino pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

GROWTH

350

Per month

Features included:

  • Full access to the platform including dashboards
  • Full access to survey builder, 1 survey creation and its active running
  • 2 hours of platform support monthly
  • Requested & spontaneous feedback collection
  • Full access to knowledge base
  • Email feedback request distribution
  • Employee recognition & motivation

PRO

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • All functionalities from GROWTH plus:
  • Automated & secure data transfer through FTP or API
  • Multiple campaigns & multiple flows (capped)
  • Employee performance
  • Essentials AI features
  • Essentials CX consultancy
  • Custom dashboard

ENTERPRISE

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • All functionalities from PRO plus:
  • Advanced AI features
  • Advanced CX consultancy
  • Various integrations with internal systems & other platforms
  • Advanced custom "international" dashboard
  • Website feedback surveys
  • Public reviews connector

User opinions about Staffino price and value

Value for money rating:

Staffino support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
Chat
Knowledge Base

Training options

Videos
Documentation
Live Online
In Person

Staffino FAQs

Q. What type of pricing plans does Staffino offer?

Staffino has the following pricing plans:
Starting from: €350.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Staffino?

Staffino has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Staffino support?

Staffino supports the following languages:
Czech, English, French, German, Hungarian, Slovak, Dutch, Polish, Romanian


Q. Does Staffino offer an API?

Yes, Staffino has an API available for use.


Q. What other apps does Staffino integrate with?

Staffino integrates with the following applications:
Zapier, Genesys Cloud CX, Looker, Daktela, Global Payments Integrated, Tableau, Salesforce Platform, HubSpot Sales Hub, HubSpot CRM


Q. What level of support does Staffino offer?

Staffino offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Chat, Knowledge Base

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