I had previously used TruPay before coming to this company, so I found the transition to be extremely comfortable for me. I like the ease of use and ability to pull a variety of reports with ease.
The customer service for resolving issues is excellent as I am one of the individuals responsible for maintaining our system.
How easy we can run reports. There are a few more features that we like and user friendly.
Another inconvenience is the lack of fingerprint login feature on phones. I also found it inconvenient that the website password has to be changed every 60 days.
We really have very few problems with it. There are a lot of options that we won't need or use so the Kronos Community site is a bit confusing.
During implementation, we were constantly told 'the system does not do that', or 'that can't be done. Out implementation process was terrible, and we still don't have everything working.