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Dealertrack DMS
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Accomplish more with the right DMS partner.
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Dealertrack DMS - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: November 2025
Dealertrack DMS overview
What is Dealertrack DMS?
Dealertrack DMS is an auto dealership management software that helps businesses manage contracts, track rentals, handle service requests, and configure pricing, among other processes. The vehicle wizard module allows staff members to create an inventory database to track and maintain usage records for all vehicles and equipment parts.
Dealertrack DMS' service dispatching functionality lets supervisors assign repair orders to technicians based on multiple criteria, including priority, employee skill-sets, and vehicle promise time. The built-in document management tool allows staff members to store files and maintain an audit trail for documents, such as contracts, repair orders, and HR files. It also enables administrators to create and classify rental agreements based on several categories, such as insurance, warranty, loaners, and retail.
Dealertrack DMS allows organizations to integrate the platform with several third-party solutions, such as Dealer.com, Xtime, DocStar ECM, Elite EXTRA, and more. It lets business leaders utilize the analytics dashboard to forecast activities, prioritize jobs, and generate summarized reports to track the overall business performance.
Key benefits of using Dealertrack DMS
Lower Costs:
Scale your budget with right-sized pricing, lower integration fees and no long-term contracting.
Enhanced Efficiency:
Intelligent software with the option to integrate with third parties means less repetitive data entry, no more “back and forth” and reduced risk of errors.
Partnership Built for Success:
Highly skilled Performance Management professionals provide the strategy and leadership to help you get the most from your solution and your sales team.
Starting price
Alternatives
with better value for money
Pros & Cons
Inventory Management
Customer Support
Dealership Management
User Login
Bank Integration
Lender Management
Dealertrack DMS’s user interface
Dealertrack DMS pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.3
Ease of use
4.2
Customer support
4.3
Reviews sentiment
What do users say about Dealertrack DMS?
The shortcut key options to create a deal or add a new line to a work order were the best for saving time, especially when creating multiple sales for the same fleet customer, or multiple PDI work orders.
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Who uses Dealertrack DMS?
Based on 116 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Dealertrack DMS's key features
Most critical features, based on insights from Dealertrack DMS users:
All Dealertrack DMS features
Features rating:
Dealertrack DMS alternatives
Dealertrack DMS
Starting from
No pricing info
Carsforsale.com
Starting from
No pricing info
AutoManager
Starting from
No pricing info
DealerCenter
Starting from
No pricing info
Dealertrack DMS pricing
Value for money rating:
Starting from
No pricing info
User opinions about Dealertrack DMS price and value
Value for money rating:
To see what individual users think of Dealertrack DMS's price and value, check out the review snippets below.
Patrick R.
Salesperson
tracy b.
co owner
Dealertrack DMS integrations (46)
Integrations rated by users
We looked at 116 user reviews to identify which products are mentioned as Dealertrack DMS integrations and how users feel about them.
Integration rating: 4.0 (1)
Dealertrack DMS support options
Typical customers
Platforms supported
Support options
Training options
Dealertrack DMS FAQs
Dealertrack DMS has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Dealertrack DMS support?
Dealertrack DMS supports the following languages:
English
Q. Does Dealertrack DMS offer an API?
No, Dealertrack DMS does not have an API available.
Q. What level of support does Dealertrack DMS offer?
Dealertrack DMS offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base
