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Vetstoria Logo

Simplify your clinic. Strengthen your care.

Table of Contents

Vetstoria - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: August 2026

Vetstoria overview

What is Vetstoria?

Vetstoria is the solution for veterinary practices that want to grow without the stress. Our integrated online booking automates scheduling and fully managed websites attract and convert new clients. This powerful combination gives pet owners the convenient self-service options they expect, reducing administrative work and freeing your team from endless phone calls. Because our system integrates with your PIMS in real-time, you always maintain complete control over your schedule, so you can grow efficiently and focus on what truly matters: your team and exceptional patient care.

Starting price

249flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Client Appointments

Training and Learning Curve

Client Scheduling

Veterinary Appointments

Bugs and Issues

Vetstoria’s user interface

Ease of use rating:

Vetstoria reviews

Overall rating

4.8

/5

119

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.94/10
Rating distribution

5

4

3

2

1

96

21

2

0

0

Pros
“Its at least current vets as we had issues with old vets still in the list, but you can still pick all the vets, and some vets will only do one day a few weeks at various sites.”
JW

Jon W.

General Support Manager

“Able to choose the types of appointments available including the time allocation. ”
BS

Belinda S.

Practice Manager

“It saves time for our staff not having to take as many calls for booking appointments”
JP

Joanne P.

Practice Manager

Cons
“Still not 100% with clients being able to choose vets from drop down list.”
JW

Jon W.

General Support Manager

“Setting up with our PIMS was a little challenging, this was more an issue with our PIMS.”
MB

Michelle B.

Hospital Director

“no communication function as a vet its noice to be able to communicate with pet owners”
Mw

Michael w.

Mr.

Who uses Vetstoria?

Based on 119 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Veterinary
Medical Practice

Use cases

Veterinary

Vetstoria's key features

Most critical features, based on insights from Vetstoria users:

Calendar management
Confirmations/Reminders
Payment processing

All Vetstoria features

Features rating:

Activity dashboard
Alerts/Notifications
API
Appointment scheduling
Calendar management
Confirmations/Reminders
Electronic payments
Live chat
Patient records management
Payment processing
Reminders
Reporting & statistics
Self service portal
Telemedicine
Third-Party integrations

Vetstoria alternatives

Vetstoria logo

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249

Per month

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Digitail logo
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289

/user

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DaySmart Vet logo
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116

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Free version
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Customer Support

Vetstoria pricing

Value for money rating:

Starting from

249

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Vetstoria price and value

Value for money rating:

To see what individual users think of Vetstoria's price and value, check out the review snippets below.

“Its at least current vets as we had issues with old vets still in the list, but you can still pick all the vets, and some vets will only do one day a few weeks at various sites.”
JW

Jon W.

General Support Manager

“Able to choose the types of appointments available including the time allocation. ”
BS

Belinda S.

Practice Manager

Vetstoria integrations (20)

Integrations rated by users

We looked at 119 user reviews to identify which products are mentioned as Vetstoria integrations and how users feel about them.

IDEXX Neo logo
IDEXX Neo

Integration rating: 3.8 (5)

PetDesk logo
PetDesk

Integration rating: 5.0 (4)

Integration rating: 5.0 (2)

Integration rating: 5.0 (2)

Another clinic I work at uses RX works and I find the integration not as smooth. This may be how we have RX works set up. But having to press a button to gather data on Rx before discharging the patient is a risk to loss of data.

JS

Jocelyn S.

Veterinary Nurse

Integration rating: 5.0 (1)

It offers a writeback option, but you cannot prescribe directly from Pulse, you must use the Vetcove platform

Verified reviewer profile picture

Zoe L.

Office Manager and Veterinary Assistant

Vetstoria customer support

What do users say about Vetstoria customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Vetstoria customer support.

Widely noted by reviewers, Vetstoria's customer support is prompt, responsive, and resolves issues quickly when contacted.

A large number of users appreciate the friendly, helpful, and knowledgeable support team that provides clear guidance and assistance.

Support options

24/7 (live rep)
Email/help desk
Phone support
Knowledge base
Chat
Faqs/forum

Training options

Documentation
Live online
Webinars
Videos

To see what individual users say about Vetstoria's customer support, check out the review snippets below.

“Very good experience, their customer support makes all the difference.”

CF

Carla F.

General Manager

“Very helpful customer support who will alter and amend things very quickly”

gc

gareth c.

Vet

Vetstoria FAQs

Q. Who are the typical users of Vetstoria?

Vetstoria has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers

These products have better value for money


Q. What level of support does Vetstoria offer?

Vetstoria offers the following support options:
24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum

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