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Waystar
4.5
(199)

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Improve your revenue cycle management

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Waystar Pricing, Features, Reviews and Alternatives

Waystar product overview

What is Waystar?

Waystar partnership offers clients claims processing, remits, eligibility checks, paper claims processing, claim acknowledgements and real-time claim scrubbing through our seamless integration. Our industry-leading 98%+ first-pass clean claims rate and top-notch customer support have earned Best in KLAS® ratings every year since 2010 and #1 rankings from Black Book surveys since 2012.

Key benefits of using Waystar

• 98% clean claims rate.

• Award-winning customer support, paired with investments into research and development that allow us to continuously innovate.

• Waystar offers a patient notebook that enables healthcare organizations to accept debit or credit card payments, create flexible payment plans, and send emails with document attachments to patients.

• Waystar enables hospitals & healthcare organizations to streamline accounts receivable workflows, review claim denial trends, and identify the insurance coverage of each patient to reduce write-offs as well as bad debts.

• Waystar allows business executives to create customizable dashboards that capture information including key performance indicators, actionable insights, and other reports monitoring the important metrics.

• The platform offers a Workcenter feature that enables managers to create workgroups where staff members can view only those claims on which they have to work.

• ZirMed & Navicure enable hospitals and medical centers to create and print patient e-statements that organize key information points in a structured format for payment collection.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
FAQs/Forum
Phone Support

Training options

Videos
Webinars
Documentation

Waystar pricing information

Value for money

4.2

/5

199

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Waystar features

Functionality

4.4

/5

199

Total features

49

6 categories

Most valued features by users

HIPAA Compliant
Patient Records Management
Third-Party Integrations
Billing & Invoicing
Multi-Location
API
Appointment Scheduling
Accounting Integration

Waystar users reviews

Overall Rating

4.5

/5

199

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.79/10
Rating distribution

5

4

3

2

1

129

52

8

4

6

Pros
I have always had outstanding customer support and the ease of use is very helpful.
Allows us to give best patient care without unknowing giving the patient a big bill that will be from care rendered and deductible amount.
Wonderful costumer service, good training provided for new clients.
Cons
I canceled my contract with them, and they would not allow me to cancel and I had to ride it out until the end and pay all their hidden fees. This is ridiculous and a mistake signing up with them.
Can be confusing to navigate, and the claims don't seem to register by date of submission. Can be difficult to find a specific claim I am looking for from the hundreds.
When you give notice on April 24, they cancel you on 7/30 to get as much money as they can. By the way, my renewal date was June 1, but they still made me go to 7/30 to pay them.

Waystar FAQs

What does Waystar do?

Waystar helps healthcare providers improve their financials and manage their workflows to simplify healthcare payments.


What is Waystar used for?

Waystar is used for revenue and payment management for healthcare providers of any kind.


Is Waystar a billing company?

Yes, Waystar manages the entire billing process for healthcare providers.


Is Waystar a clearing house?

Yes, Waystar offers clearing house capabilities.


Who are the typical users of Waystar?

Waystar is used by finance divisions at large hospitals, private physicians, and specialists, as well as third-party billing services.


Does Waystar offer an API?

Yes, Waystar offers several APIs.


What pricing plans does Waystar offer?

Please contact Waystar directly for pricing details.

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