getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Dialfire Logo

Cloud-based outbound call center software

Table of Contents

Dialfire - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

Dialfire overview

What is Dialfire?

Dialfire is a cloud-based outbound call center software which enables users to turn their browser into a complete outbound call center with a preview and predictive dialer and call blending tools. Dialfire also supports custom forms, multi-step campaigns with automated workflows, real-time analytics, call monitoring and recording, and more.

Preview and predictive dialing tools enable agents to prepare for upcoming conversations, as well as automate simultaneous calls. Dialfire allows users to prioritize contacts based on any type of freely defined criteria, and decide how they display their caller ID, whether that is no caller ID, one caller ID for the entire company, or a different caller ID for each campaign. Users can manage inbound calls with call blending technology. An overflow-team helps users manage inbound calls during busy or peak times.

Dialfire enables users to create custom campaigns with an unlimited number of data fields and a fully customizable agent screen with drag-and-drop functionality. Users can set up multiple campaigns, as well as multi-step campaigns. Real-time analytics give users valuable insight into campaign performance. Call monitoring and recording tools allow users to listen silently to ongoing calls, plus record call conversations. Secure data and voice encryption technology ensures sensitive data is backed-up and managed securely.

Starting price

Free

Alternatives

with better value for money


Pros & Cons

Customer Support

Pricing

User Interface

Dialfire’s user interface

Ease of use rating:

Dialfire pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(6)
5(17)

What do users say about Dialfire?

That being said, the cost for us is worth it, but coupled with the documentation being outdated/not existing, this does make for a lot of trial-and-error approaches to certain topics, such as complex IVRs or connections to other systems, which are essential for most larger sales teams.

Select to learn more


Who uses Dialfire?

Based on 23 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Outsourcing/Offshoring
Insurance
Management Consulting
Marketing and Advertising
Others

Use cases

Lead Generation
Call Center
Auto Dialer
Telephony
Call Center Scripting

Dialfire's key features

Most critical features, based on insights from Dialfire users:

Call center management
Call recording
Contact management
Call monitoring
Automatic call distribution
Activity dashboard

All Dialfire features

Features rating:

Call logging
Real-Time monitoring
Real-Time reporting
Data import/export
Automatic outbound dialer
Customer database
Call reporting
Multi-Campaign
Contact database
Caller id
Campaign management
VoIP connection
Reporting/Analytics
Lead capture
Call tracking
Computer telephony integration
Monitoring
Multi-Channel communication
On-Demand recording
Outbound call center
Manual dialer
Live chat
List management
Lead verification/validation
Lead segmentation
Lead qualification
Lead nurturing
Lead management
Lead distribution
IVR
Call transfer
Workflow management
VoIP
Voice recognition
Voice mail
User management
Third-Party integrations
Text to speech
Surveys & feedback
SMS messaging
Reporting & statistics
Recording
Real-Time data
Real-Time analytics
Queue management
Prospecting tools
Progressive dialer
Preview dialer
Predictive dialer
Power dialer
Pipeline management
Performance management
Call transcription
Call tagging
Call scripting
Call scheduling
Call routing
Call list management
Call disposition
Business process automation
Blended call center
Automated scheduling
Automated routing
Auto-Dialer
Archiving & retention
API
Answering machine detection
Alerts/Notifications
Alerts/Escalation
AI/Machine learning
Agent interface
Activity tracking
Interaction tracking
Integrations management
Inbound call center
FTC compliance
For sales teams/organizations
FCC compliance
Email templates
Email management
Data security
Dashboard
Customizable templates
Customizable reports
Customizable fields
Customer history
CRM
Conversion tracking
Compliance management
Chatbot
Chat/Messaging
Callback scheduling
Call whispering

Dialfire alternatives

Dialfire logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Ringover logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Convoso logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
DialedIn CCaaS logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Dialfire pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Dialfire price and value

Value for money rating:

To see what individual users think of Dialfire's price and value, check out the review snippets below.

“A stable, growing and functional with a great support.”
LM

Luca M.

Head of Marketing

“Even in stressful and fast situations, the support was always calm and professional. I would like to express a special log for the employee [SENSITIVE CONTENT.”
LM

Luca M.

Head of Marketing

Dialfire integrations (10)

Integrations rated by users

We looked at 23 user reviews to identify which products are mentioned as Dialfire integrations and how users feel about them.

Zapier logo
Zapier

Integration rating: 5.0 (1)

Dialfire support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
FAQs/Forum
Knowledge Base

Training options

Documentation
Live Online

Dialfire FAQs

Q. Who are the typical users of Dialfire?

Dialfire has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What languages does Dialfire support?

Dialfire supports the following languages:
English, French, German, Portuguese, Spanish


Q. Does Dialfire offer an API?

Yes, Dialfire has an API available for use.


Q. What level of support does Dialfire offer?

Dialfire offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

Related categories