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onPhase
5
78
4
36
3
10
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Accounts payable and document automation platform
Table of Contents



Is this product right for your business?
Find out with a
onPhase - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
onPhase overview
What is onPhase?
onPhase helps businesses automate back-office accounting processes, customer-facing dashboards and portals. The solution provides tools required to organize and automate all accounting processes.
onPhase’s document management software helps users automate processes within any department or team. The platform includes a no-code web forms and eSignatures module, including digital forms for signature collection. The solution offers financial record management capabilities, allowing businesses to securely capture, store, and manage invoices, contracts, HR records, and other documents in a centralized repository.
Starting price
Alternatives
with better value for money
Pros & Cons



Customer Support
Workflow Process
Invoice Management
File Management
Training and Learning Curve
User Interface
onPhase’s user interface
onPhase pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.3
Ease of use
4.4
Customer support
4.4
Reviews sentiment
What do users say about onPhase?
We no longer need the service due to a death in the company, they are holding the documents for ransom - $2000 to allow us to download them all (they said we can do it ourself but only one document at a time -4000 times) :(
Select to learn more
Who uses onPhase?
Based on 127 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
onPhase's key features
Most critical features, based on insights from onPhase users:
All onPhase features
Features rating:
onPhase alternatives
onPhase integrations (5)
Integrations rated by users
We looked at 127 user reviews to identify which products are mentioned as onPhase integrations and how users feel about them.
Integration rating: 5.0 (3)
“port information out of jotform.”
Stanley N.
Assistant Manager
Integration rating: 4.0 (2)
Integration rating: 5.0 (1)
“All the emails related to a project or talent management goes right into Monday.com. It's great”
“Scheduling of appointments.”
Patricia D.
Manager Business Administration
Integration rating: 5.0 (1)
“Emphasys Elite is our compliance/property management software. Getting it working with an online documentation is critical to ensuring we lose absolutely nothing.”
Bradley S.
Director of I.T.
Integration rating: 5.0 (1)
Other top integrations
onPhase customer support
What do users say about onPhase customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of onPhase customer support.
Widely noted by reviewers, the support team responds quickly and is easily reachable by phone or online channels.
A significant portion of users appreciate the knowledgeable and friendly staff who help resolve issues efficiently.
Certain users report delays in response times and difficulty escalating issues to advanced support when needed.
Support options
Training options
To see what individual users say about onPhase's customer support, check out the review snippets below.
“however it fits your needs. And if you need help, customer service is awesome and responds usually the same day.”
Amy S.
Accountant
“The software is fine, but when your company does updates and changes to your system, you need to contact the customer so that we can alert our IT departments to coordinate with you to make the same changes on our end.”
Debra M.
Administrative Assistant
“Day to day tech support is decent but professional services is brutal and we have lost all trust.”
Bruce D.
VP Finance
onPhase FAQs
Q. What level of support does onPhase offer?
onPhase offers the following support options:
24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat












