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Microsoft Outlook Logo

Microsoft Outlook

4.5
(1.3K)

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Email & calendar software

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(47)

Microsoft Outlook Pricing

Pricing overview

Value for money rating

4.4

/5

1.3K

Price starts from

Free

Pricing options
Free plan
Subscription
Free trial

Pricing details

Contact Microsoft Office for pricing information.

What users say

Great tool for basic business needs for the price paid.
Overall, good, probably one of the better prices of software out there.

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Reviewers who mentioned pricing said:

JB
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Jeremy B.

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Microsoft Outlook is great to use

Reviewed 9 months ago
Pros

Microsoft's email system is one of the best solutions out there. Microsoft does a very thorough job fine tuning Outlook and what you use is one of the best email platforms out there. I also really like that you can remote login into any device on your network when you use Microsoft products like Outlook. If you get a new laptop or tablet, you can still sign in with your Microsoft credentials and find your Outlook the exact same way.

Cons

Microsoft is not cheap. Yes, Outlook is robust but Microsoft is very expensive, especially when you compare it to its main competitors like Google or iCloud. Microsoft also doesn't have a lot of native tools that help with data analytics but they do offer it on their dashboards. If you use Microsoft and want data to support any finance, IT, or really any business decision, you will likely need to purchase a separate software tool and integrate it so you can use Outlook and get helpful and meaningful data that you can use and explain what is going on to the rest of your business.

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Sabharish K.

Verified reviewer

Higher Education, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Truly an enterprise level communications solution, much more than just emails!

Reviewed 2 years ago

Overall, it is a great product packed with capabilities and is constantly improving by the day. It forms the foundation for any successful work environment and the parent company Microsoft is very good about listening to their users feedback and offering solutions in a timely manner as well.

Pros

I'm going to begin with the ease of use and how there is virtually no connectivity issues. Some of my favorite features are the integrations with other tools in the Microsoft Suite like Teams, SharePoint, Delve, Analytics, Stream, OneDrive etc. I love the calendar capabilities and scheduling assistant that quickly helps me find available times. The search bar is excellent and returns valuable and accurate...

Cons

Grouping emails is still pretty difficult and manual. If outlook would create themes or containers based on the content in the email or the subject line, it would make it more easier for me to prioritize. Also which emails need my attention immediately vs the ones that can wait a bit longer. I've had a lot of trouble with rescheduling meetings and that sending the right timely updates to the invitees. Sometimes it is delayed and sometimes never goes out and Outlook sometimes does have some syncing issues as well. Creating signatures for different purposes was also slightly difficult. No way to unsend an email still and that would be helpful.

DL
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Denise L.

Construction, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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MS Outlook

Reviewed 22 days ago

I feel MS Office is the best choice for a business. It is more secure than having a Google email account for your business and looks more professional.

Pros

MS Apps, along with a central calendar and a user-friendly email system, make this program worth the cost. The options to sort emails, the notification process, the ability to add tasks, as well as other apps from the MS family, makes it easier to handle your standard business needs.

Cons

Rules management is one of the most difficult items to use in MS Outlook. Once everything was set up, I thought the respective emails would automatically move to the folder created for them, but I guess I missed something in the setup. I don't know how to fix it and the help options really didn't answer my questions on this one.

JM
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Joshua M.

Verified reviewer

Marketing and Advertising, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Microsoft Outlook Is An Expansive Professional Collaboration Tool With Room to Scale.

Reviewed 4 years ago

Overall, Outlook offers both incredible web and mobile experiences. The ability to switch between devices on the platform is incredibly seamless. Our company uses Outlook the most out of any other email / communication tool and we are extremely pleased with the platform. We are a large international organization and Outlook offers incredible stability and reliability for communicating across continents!

Pros

Microsoft Outlook does a really great job of offering one of the most expansive user experiences out there. One can customize their inbox in a myriad of ways and set up automations in order to make workflow more productive. The tool offers extensive ways to communicate information, schedule meetings, and integrate other business tools within the platform. Furthermore, being able to organize an inbox or inboxes is very easy and efficient.

Cons

Microsoft Outlook is incredibly expansive. Therefore, it takes quite a bit of time in order to fully explore all the possibilities. Furthermore, menus can be a bit confusing for new end-users. I would recommend each business to spend ample time fully training-out end-users in the tool in order to fully gain the benefits from the service. I think there is a lot of value that can be lost when Outlook is used for the sole purpose of emailing.

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Jainz J.

Verified reviewer

Market Research, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A very dependable software

Reviewed 2 months ago

using this from way back in 2009, I feel like this is legacy software that you cannot get rid of.

Pros

ability to compile really good and professional emails, fast and responsive and low tasking on the cpu considering the capability.

Cons

the micro lags that take place when searching old emails, plus proper email tracking and internal bulk sending.

NG
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Norka G.

Information Technology and Services, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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When it comes to professional collaboration, Microsoft Outlook is a powerful tool with plenty of wig

Reviewed 9 months ago

In the course of using Microsoft Outlook, I've learned a great deal about how to be more productive. In the future, I'm excited to see what they come up with!

Pros

One of the most comprehensive user experiences may be found in Microsoft Outlook. In order to streamline productivity, one may configure their inbox in a variety of ways and set up automations. Information may be sent, meetings can be scheduled, and other business tools can be integrated with this technology. Additionally, keeping an inbox or inboxes organized is a snap.

Cons

Microsoft Outlook has a wide range of features. As a result, thoroughly investigating all of the options requires some time. Additionally, the menus might be a little difficult for novice users to understand. In order to get the most out of the service, I propose that each company invest a significant amount of time training its end users. It's possible to lose a lot of value if Outlook is used just for emailing.

BB
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Benjamin B.

Verified reviewer

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Great email tool

Reviewed 5 years ago
Pros

Outlook is a cool email tool. Especially the design is way better than with gmail. It also is very basic in its functionality and hence it is fairly easy to use, even if you are not an experienced PC user. The fact that you can choose from several domains when opening the account is yet another advantage. In addition, the Outlook account serves as a Microsoft Account and can also be used with Windows Phone and Windows 8 / Windows 10 computers for better integration.

Cons

Compared to gmail, Outlook is very slim when it comes to functionality. In addition, the adverts are more obstrusive than with Gmail. There is an option, to get an ad-free version of Outlook, but it appears to be fairly expensive, considered what you get. Customer Service from Microsoft is yet another issue. Other than that, great tool.

RR
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Ryan R.

Verified reviewer

Medical Devices, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good both for professional and personal use

Reviewed 2 years ago

I have multiple accounts for personal use and a company account as well. Very clean and quick interface, have never really had any problems personally. No reason not to use it for personal, and from what I remember from an old company, it doesn't cost much for a work account.

Pros

Ease of use, it's mobile apps are easy to use, especially for just your regular inbox, and the interface with the PC version are super super simple. When you are using the PC app you can just drag attachments right off your E-mail to download them to your desktop, and drag them right back to upload.

Cons

Sometimes E-mails from people I obviously want to show up in focused will go to junk, or unfocused.

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Abhinav G.

Verified reviewer

Semiconductors, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Indispensable tool for communication

Reviewed 2 years ago

my overall experience with outlook has been positive. I have probably used other email handling software or systems out there but haven't found anything that was so impactive.

Pros

Outlook is one of the tools without which none of my work in the job can be possible. I use it to be able to collaborate with colleagues and also manage my schedule and setup meetings with colleagues. The tool helps keep me accountable with timeliness and alerts.

Cons

There are so many different features in outlook but a lot of them are not very intuitive and difficult to find and thus provide no value especially without much of customer support or help.

RR
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Ryan R.

Staffing and Recruiting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best email management software in the market

Reviewed 3 months ago

Great. Have been using Outlook for more than 20 years and there is no reason to switch to anything else. Gets better and better. Cost quickly adds up when you have a bigger team, but if you break down the cost by each team member, its cost effective. MS support is quick and efficient too, can be done via chat or phone.

Pros

Everything! Very easy to use, best email solution for individual or team - big or small. Excellent features, lots of functions for an administrator, lots of integration and customization options, etc.

Cons

Nothing. We do not use rules, or some other features as much. But inbox management, calendar is flawless.

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Melba V.

Verified reviewer

Government Administration, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Work Email Management through Microsoft

Reviewed 4 months ago

Outlook email - I am using outlook as my primary personal email. I have also used outlook software for my official email . I am happy with both. My personal email account with Microsoft, I consider to be very safe, that I use it mainly for my financial transactions.

Pros

We can have stylized email rather than plain text. Adding pictures, other attachments is very easy. Both web interface and software are equally good. Skype chat is also possible directly from the browser

Cons

Outlook software cost is higher for individuals. Hence for personal use we rely only on web interface.

YA
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Yusuf A.

Verified reviewer

Education Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great emailing service but not the best.

Reviewed 4 years ago
Pros

With the ever-changing and improving technology, Microsoft has to make a whole product update and call it Outlook now. Their online emailing service works great, nice user interface, great organization of useful features and nice to be able to change setting to make it more personalized

Cons

Outlook has great features but when it comes to using it with other Microsoft or Office products, those products are not free and not cheap. Therefore, it makes it difficult to work on products collaboratively. It is technically a basic communication tool.

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Abdul Waudud C.

Verified reviewer

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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One of The Best Email Client for Home and Office Use

Reviewed 9 months ago

I had a Great experience using Microsoft Outlook email services.

Pros

I have been using Microsoft Outlook for many years now for my office work. It's very easy to use and organize and access your email, calendar events, contacts, and tasks in a single program. You can easily integrate various tools with Outlook which makes email sending and writing very easy.

Cons

Only paid users can access the Desktop app and other features, and it's expensive. Also, it takes some IT expertise to set up or troubleshoot the program.

ma
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mayank a.

Staffing and Recruiting, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Better than anything in the market

Reviewed 4 months ago

My overall experience with outlook has been great apart from some ifs and buts its a must have software for professionals.

Pros

It is our primary emailing software in my organization because of all the extra features provided by microsoft. one of the best feature in outlook is we can send an email from outlook to a teams individual chat or to channel . the calendar integration also provides a lot of value to this software.

Cons

Mostly i dont have any issue but sometimes when i send an email with multiple attachments the extension of one item changes automatically i tried connecting about this issue with support but they had no idea why i was facing this issue.

gl
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giorgi l.

Verified reviewer

Telecommunications, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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one mail for them all

Reviewed 3 years ago

i am usingbit daily despite it being hard to log, it is easy to use after that.

Pros

i had been using it for 4-5 years now. it is easy to use, available as an app and as a browser version. i like features such as address book, calendar, tasks. it helps me create my schedule in advance, reminders are also helpful.

Cons

i had hard times loging in from different computers, it sometimes need manual sign in thats is not easy to use. also storage for mails is to low .

JG
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Jamie G.

Verified reviewer

Hospital & Health Care, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Outstanding Value for Email

Reviewed 5 years ago
Pros

Microsoft has done a swell job of making it easy to use email, providing tools which are intuitive to use and get the job done. The interface with swipe right or left funcationality, focused email, powerful search and calendaring make it my go to tool.

Cons

As Microsoft often does, make changes to their product without warning or insight. In the pace to keep their product relevant it happens, doesn’t prevent using it however it is irksome.

AR
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Anonymous Reviewer

Verified reviewer

Political Organization, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome software and a great way to have all your e-mail addresses in one place.

Reviewed 2 years ago

I have 7 e-mail addresses and can keep them organized and accessible in one place.

Pros

Easy to use and keep all your e-mail addresses in one place. A beginner will be able to use it within a few minutes. Plus, it's free!

Cons

No problems I can think of. It's a great product that an everyday user can easily use. Don't cost anything .

JC
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Juan C. G.

Verified reviewer

Internet, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best email tool, better with 365 full suite

Reviewed 4 years ago
Pros

The best email tool, when i become freelancer change MS Outllok and can't found the entire functionalities it with any other software, for example: convert mails to dates. Its task wors better than any other.

Cons

its part of the Office bundle, then works better if you buy MS Office 365, can be so expensive for an starter business

AR
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Anonymous Reviewer

Verified reviewer

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Powerful Email Client

Reviewed 5 years ago
Pros

I love it's integration with Word to send multiple email to tons of people. It saves me hours of hours of repetitive work that could cost me a lot.

Cons

Some configuration settings are difficult to manage, at least for less experienced users. Some things that should not be a problem can become real issues like servers config.

DR
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Daniel R.

Verified reviewer

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Microsoft Outlook is one of the best emails

Reviewed 4 years ago
Pros

-You receive the emails quickly -It is safe for people to send emails -It has different additional tools that add value

Cons

-The memory space for the files that you want to send is small and sometimes there is a need to segment the files. -it is difficult for the user to be able to recover his mail.

AR
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Anonymous Reviewer

Verified reviewer

Hospital & Health Care, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The outlook is good for Outlook

Reviewed 3 months ago

Overall Outlook makes it easy to keep in touch with co workers, stay organized and meet in groups. I highly recommend Outlook over Google or Yahoo

Pros

Outlook is synced across devices. The calendar is a great feature. Meet up is easy to use. Great for meetings at work and communicating. Outlook accesses my calendar across devices and reminds me.

Cons

Outlook is a bit expensive compared with other web based mail.

AM
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Ahmed M.

Internet, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Daily user of the program

Reviewed 9 months ago

Full value experience for the price of a very good program

Pros

I liked the program and the use I have been using it for years, very good and I love it

Cons

There is nothing I did not like, the program is complete and very good

pk
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pavan k.

Information Technology and Services, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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User review

Reviewed 2 months ago
Pros

Cloud based, it can be used anytime anyhwere.No lag, No drag.Speed & Simple&cost effective.

Cons

Search/find bar needs to optimize to enable to search for specific things instead of whole search.

PP
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Pramendra P.

Verified reviewer

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Sensational

Reviewed 4 years ago
Pros

Very well designed and importantly offline features is fantastic due to which easy to send mails and keep offline.

Cons

Some features is hard to understand for some people and is expensive as it is necessary app for daily use.

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Irakli B.

Verified reviewer

Telecommunications, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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review of Microsoft Outlook

Reviewed 2 years ago

it will be most suitable if you are using Microsoft office and other solutions from Microsoft.

Pros

As a software it is very good option. Nice looking UI, user friendly, good email management, directly integrated in Microsoft office.

Cons

Its is more expensive than competitors. If storage is running low you will get more spam like notifications about storage running low.