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Ring.io Logo

Intelligent sales call handling with native CRM integration

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Ring.io - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: September 2025

Ring.io overview

What is Ring.io?

Ringio is a CRM integrated calling platform designed to support sales teams and reps. Fitting seamlessly into Salesforce and Zoho environments, Ringio adds click-to call dialer functionality, optimized for speed and connection reliability – useful for blazing through lead lists and accelerating productivity. Aside from boosting outbound call volumes, inbound calls can also be more intelligently routed to raise lead conversion rates and improve a customer support experience. Link calls to pre-collected CRM-stored caller data to better acknowledge their needs, while diverting conversations to teams best skilled to assist. Set automated greetings, place callers in queues more efficiently and route to agents customers have spoken to previously.

Customer service teams can also raise and access shared notes, initiate group voicemail and receive pop-up alerts detailing past interaction histories. Analytics and reporting features can then be viewed to gain real-time insights into call performance, outcomes and general customer satisfaction levels. What’s more, Ringio assists with training initiatives to improve that data with automated call logging and recording features. Conversations can be reviewed live or in hindsight when monitoring and subsequently coaching reps on best practice techniques.

Besides native Open CTI integration with Salesforce and Zoho, Ringio will similarly reside within an existing phone system or replace it entirely. Use IP phone, desktop and mobile or combinations of all, with companion Ringio Mobile app for iOS and Android allowing instant smartphone access to office phone systems while on the move.

Key benefits of using Ring.io

  • Accelerate sales by increasing the amount of team calls, enabling reps to blaze through lead lists with power dialing and improved connection rates.


  • Automate call logging and recording from within an existing CRM, customizing data collection to better analyze successful call conversion.


  • Listen in and monitor live calls when coaching reps on best practice, building up a library archive of notable calls for training reference.


  • View extensive analytics plotted via easy to interpret pie charts and bar graphs, offering real-time insights on call performance and outcomes.


  • Create new leads from calls, route calls instantly and manage call queues efficiently to provide satisfactory customer support experiences.


  • Ringio integrates natively with Salesforce to ease setup, add instant dialing, log call data and handle inbound/outbound calls more intelligently.


  • Zoho Click-to-Call integration allows Ringio to seamlessly connect sales reps to any lead, account or contact, logging calls with links to recordings.
  • Starting price

    69per user /
    per month

    Alternatives

    with better value for money

    Ring.io’s user interface

    Ease of use rating:

    Ring.io reviews

    Overall rating

    4.1

    /5

    19

    Positive reviews

    79

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.53/10
    Rating distribution

    5

    4

    3

    2

    1

    9

    6

    2

    0

    2

    Pros
    “Customer support did an amazing job easily onboarding us, and conveying the features and benefits in an easy to understand way. And then, he setup our solution (both Zoho and Ring.io).”
    BB

    Brian B.

    President

    “I appreciate that the web phone is easy to use. I like that I can click on phone numbers and have it automatically dial instead of individually typing numbers.”
    LS

    Lauren S.

    Jr. Advisor Success Manager

    “I like using the power dialer during sessions with my team. Integration with HubSpot is also important.”
    jg

    john g.

    business development

    Cons
    “I need to see if any corrections need to be made without alot of scrolling. Im afraid I will accidentally hit send before proofreading.”
    KS

    Karen S.

    Client Engagement Specialist

    “We switched our business to Ringio and have been disappointed. They advertise that they integrate to highrise CRM but it seldom works or recognizes calls.”
    AH

    Andrew H.

    Manager

    “We even purchased our IP phones from them to avoid having issues and it is still VERY BUGGY. AVOID THIS ISH WE COULD HAVE.”
    AH

    Andrew H.

    Manager

    Who uses Ring.io?

    Based on 19 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Marketing and Advertising
    Real Estate
    Computer Software
    Financial Services
    Others

    Use cases

    Inside Sales
    Call Center
    Auto Dialer
    Call Recording
    Small Business Phone Systems

    Ring.io's key features

    Most critical features, based on insights from Ring.io users:

    Automatic call distribution
    Call recording
    Sales pipeline management
    Chat/Messaging
    Call monitoring
    Contact management

    All Ring.io features

    Features rating:

    Process/Workflow automation
    Call logging
    Call center management
    Call tracking
    Reporting/Analytics
    On-Demand recording
    Real-Time reporting
    Computer telephony integration
    Lead management
    Recording
    VoIP connection
    CRM
    Call routing
    Real-Time monitoring
    Real-Time data
    Real-Time analytics
    Queue management
    Progressive dialer
    Pre-recorded messages
    Power dialer
    Phone Key Input
    Performance metrics
    Performance management
    Outbound call center
    Onboarding
    Multi-User collaboration
    Multi-Channel communication
    Monitoring
    Mobile app
    Mobile access
    Workflow management
    VoIP
    Voice mail
    Voice Customization
    Virtual voicemail
    Virtual Extensions
    Video conferencing
    Two-Way audio & video
    Transfers/Routing
    Training management
    Task management
    SMS messaging
    SIP trunking
    Search/Filter
    Screen sharing
    Sales trend analysis
    Sales reports
    Role-Based permissions
    Ring Groups
    Reporting & statistics
    Reminders
    Real-Time updates
    Commenting/Notes
    Campaign management
    Caller id
    Call transfer
    Call screening
    Call reporting
    Call queues
    Call list management
    Call disposition
    Call conferencing
    Blended call center
    Automated attendant
    Auto-Dialer
    Audio/Video conferencing
    Archiving & retention
    API
    Alerts/Notifications
    Alerts/Escalation
    Agent interface
    Activity tracking
    Activity dashboard
    Access controls/permissions
    Manual dialer
    Lead distribution
    Lead capture
    IVR
    Interaction tracking
    Inbound call center
    Goal setting/tracking
    For contact centers
    Fax Management
    Email templates
    Email management
    Electronic faxes
    Deal management
    Data import/export
    Dashboard
    Customizable reports
    Customizable fields
    Customizable Caller ID
    Customer history
    Contact database
    Conferencing
    Communication management

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    Ring.io pricing

    Value for money rating:

    Starting from

    69

    /user

    Per month

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Ring.io price and value

    Value for money rating:

    To see what individual users think of Ring.io's price and value, check out the review snippets below.

    “Customer support did an amazing job easily onboarding us, and conveying the features and benefits in an easy to understand way. And then, he setup our solution (both Zoho and Ring.io).”
    BB

    Brian B.

    President

    “I appreciate that the web phone is easy to use. I like that I can click on phone numbers and have it automatically dial instead of individually typing numbers.”
    LS

    Lauren S.

    Jr. Advisor Success Manager

    Ring.io integrations (6)

    Integrations rated by users

    We looked at 19 user reviews to identify which products are mentioned as Ring.io integrations and how users feel about them.

    Integration rating: 5.0 (1)

    Ring.io support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Knowledge Base
    Email/Help Desk
    Chat
    Phone Support

    Training options

    In Person
    Documentation
    Live Online
    Webinars

    Ring.io FAQs

    Q. Who are the typical users of Ring.io?

    Ring.io has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business

    These products have better value for money


    Q. What languages does Ring.io support?

    Ring.io supports the following languages:
    English


    Q. Does Ring.io support mobile devices?

    Ring.io supports the following devices:
    Android, iPad, iPhone


    Q. Does Ring.io offer an API?

    Yes, Ring.io has an API available for use.


    Q. What level of support does Ring.io offer?

    Ring.io offers the following support options:
    FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support

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