Ringover Reviews

Being able to listen into calls for training purposes is very useful and really helps our training scheme

Sometimes there is delay which can make it more difficult to have a fluid conversation - doesn't happen often though

Hello Jack, Thank you for your feedback. We are happy to hear that you are satisfied with your experience with Ringover. Good day and see you soon ! The Ringover team

It‘s very easy to implement within a organization. Intuitive handling

Switch user to snooze if they forgot it by themselfe.

Hello Thorsten, So happy to hear about your positive experience. We are extremely honoured to be working with your team and we look forward to continuing the journey together as your VoIP provider! Team Ringover

Really easy to use and setup for a team.

Sometimes it breaks and there have been a few shortages in the past few months.

Hello Jose, Thanks for taking the time to share your positive review. We are so proud to have you as a client! Feel free to reach out to our support team at support@ringover.com for any assistance needed. Team Ringover

Many things: easy to setup, the IVR, really easy to deploy inside my company. And the "monitoring" is really interesting. The redirection of the calls in function of the different rules is really interesting.

Sometimes we had some trouble with the communication, people didn't hear us well. And the Chrome extension isn't working very well, sometimes we someone call me it doesn't ring but it works on the mobile app.

Hello Maxime, Thanks a lot for your warm feedback! We have been working really hard on simplifying our pricing and the overall user experience. So happy to hear that you have benefited from this! Looking forward to working more with your team at Artifakt :) Team Ringover

If you have a team that needs to work from the same number all the time, well Ringover does that job. Apart from the team we had at our offices, we also had an international team. Ringover was the first cloud-based phone solution that we used as a team. It worked well.

Well, we were on trial and decided to try for some months. We ended up with another software because Ringover didn't have as many features that we needed at the time. We were quite a big company, so it might be the perfect solution for SMEs.

Hello, Thank you for this great note ! We are happy to know that you liked our solution! And that Ringover did the job for your local and international teams. Indeed our complete cloud base phone solution works really well, I am sorry and really surprised to find out you have decided to leave us for some missing features. We do work alongside big companies too and I am very confident that if you had contacted us for this features we could have probably meet your needs. Knowing that you like our product, I would invite you to contact us again to discuss about this features. At Ringover we always aim to improve our performance and quality. I thank you again very much for your comment, and wish you well in your future endeavour's. Best Regards Ringover Team,

Ease of use, ability to add on features when we need them, view logs etc.

Nothing major really, we were an early adopter of the software as have seen it grow into a great product.

Hello Stefan, Thank you very much for your review. We are happy to see that you are satisfied with our service with us. Have a good day and see you soon. The Ringover Team

Ringover is really effective as it is time saving + It help us to do report

There is nothing we like least about this software.

Hello Soumaya, Thank you for this great comment ! We are happy to know that you like our solution! We do everything we can to make it user friendly for our customers and allow them to provide top customer service whatever the situation ! We look forward to continuing with you. The Ringover team

Easy to use Statistics function Fully virtualized (no hardware)

Customization of the dashboard, which can still be improved

Hello Eddie, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using Ringover. Looking forward to continue working with you! Regards, Team Ringover

Very fast, i find it very pratical and easy to use, this software is very useful for my job

Their nothing i don't like on Ringover maybe sometimes the voice mail doesn't work

Hello Ismail, Thank you very much for your review. We are happy to see that you are satisfied with our solution. Your comments are taken into account, so we can improve our product even more. Have a good day and see you soon. The Ringover Team

Customer support was excellent and they came to the rescue in the middle of the pandemic.

overall it was good at making calls. I didn't get to test many more features.

Hello Marco, The quality of custumer service is one of the fundamental values carried by our company. We are happy to hear that you are satisfied with your experience with Ringover. Good day and see you soon !rin The Ringover team

integration with salesforce is good, overall quality of calls are good. There are some nifty features like note-taking and more.

VoiP always has some reliability issues and this has shown up once or twive

Hello Will, Thanks so much for your feedback! We are extremely happy to hear about your positive experience. Happy to have you as a client and feel free to reach out if you need some tips on how to improve voice quality. Team Ringover

it is superb! it makes it easy for my work, I contact a lot of person with use it.

I feel so apeshit on this. The least version this has powerful.

Hello, Thank you very much for your review. We are happy to see that you are satisfied with our service with us. Have a good day and see you soon. The Ringover Team

Couldn't be easier to use. Recommendable.

As any software, issues will eventually happen, but the support is pretty quick when it comes to getting issues resolved.

They can provide phones in multiple countries, easy tool, does what it is suppose to do.

12 month commitment, very bad customer service. I expected a monthly plan like any other competitors, turns out they grab you and even if you tell them you thought it was monthly, they literally don't reply to you and only ask you to pay. Impressed by how bad they handled it. My overall experience? Shitty, there you go. The least you could have done was to understand my frustration and educate me on how you don't provide monthly plans, and everything is committed to 12 months. Or maybe you do, because that is what you understand from your website. Regardless, all your follow ups literally ignored my replies. Won't be recommending it, hope I don't have to use this service again. For sure will go with a competitor next time.

It is so easy to use, the quality is perfect and when inviting users to a video meeting it is just a url click that works every time.

For me the service is perfect, I haven't come across any issues.

Hello Jonathan, thank you very much for your review. We are happy to see that you are satisfied with our service with us. Your comments are taken into account, and we will make sure we improve even more. Have a good day and see you soon. The Ringover Team

Ringover has been a huge help for us whist we remotely onboard new employees, it has allowed employees to make calls from their desktop and mobile whilst giving me the ability to listen into live calls to provide feedback whist in training.

How easy it was to use, user-friendly interface and the live listening function

Hello Jamie, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using Ringover. Looking forward to continue working with your team! Regards, Team Ringover

Useful and easy-to-use software for our commercial calls

The price per licence is high for our size.

Hello Olivier, Thank you for your feedback! We are delighted to know that our solution meets your needs. We are doing everything we can to make our SaaS solution easier to use and to allow our users to be more efficient by saving them time. We are very happy to continue working with you! Thank you very much and see you soon! The Ringover team

Call logs are useful and well organised. Ability to monitor and record calls has proved invaluable.

So far.everything is working exactly as we need it to.

Thank you so much for sharing your experience with us, Jack. We really appreciate your kind words and we agree, our support colleagues are superstars! We are honored to have you in our network and glad to know our tool adds value to your team! We look forward to continue working with your team :)

The software has made my transition into working life so smooth and easy! I use this day in and day out to make calls and can’t recommend it more!

I can’t fault the software and as of yet every thing is running smoothly!

Hello Amna, Thank you very much for your review. We are happy to see that you are satisfied with our service with us. Have a good day and see you soon. The Ringover Team

The pricing is perfect for what you get. Lot of nice features.

The last version had some tweaks that was a bit regressive but they corrected it

Hello Antoine, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution. Looking forward to continuing working with you! Regards, Ringover Team

Great service, easy to use, mobile compatibility and reporting tools

The service should be all-inclusive across all countries rather than a select few landlines.

Hi Rishi, thanks for leaving such awesome feedback! We hope you continue to enjoy using RingOver and we would do all we can to ensure you receive the very best! Thanks again :)

Easy to use, affordable and most important it works nicely

Sometimes it has some interference or bad signal

Thanks for your excellent review, Andre! We're so happy to learn that you find Ringover easy to use and an overall nice product. We are so eager to continue working with you and your team! Team Ringover

It had such a positive impact on our business

Nothing at the moment as it does exactly what it was sold to do.

Hello, you very much for your review. We are happy to see that you are satisfied with our service withThank us. Have a good day and see you soon. The Ringover Team

The ease of use, set up and the range of countries covered to be able to call instantly.

There was an issue at the start where I was unable to receive calls but the Ringover team acted fast to resolve this and everything has been going well since then.

Hello Marcus, Thank you very much for your review. We are happy to see that you are satisfied with our service with us. Have a good day and see you soon. The Ringover Team

A record of all the entrant calls is kept.

We haven't used your solution enough yet.

Hello Aude, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution. Looking forward to continuing working with you! Regards, Team Ringover