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Guillaume R.
CS
Computer Software, 51-200 employees
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Guillome: Hi, I'm Guillome. I'm customer success. I am giving Ringover a three out of five and for more...
Jack H.
Staffing and Recruiting, 51-200 employees
Used daily for 2+ years
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Being able to listen into calls for training purposes is very useful and really helps our training scheme
Sometimes there is delay which can make it more difficult to have a fluid conversation - doesn't happen often though
Hello Jack, Thank you for your feedback. We are happy to hear that you are satisfied with your experience with Ringover. Good day and see you soon ! The Ringover team
Thorsten G.
Hospital & Health Care, 11-50 employees
Used daily for less than 6 months
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I like the product in the daily work
It‘s very easy to implement within a organization. Intuitive handling
Switch user to snooze if they forgot it by themselfe.
Hello Thorsten, So happy to hear about your positive experience. We are extremely honoured to be working with your team and we look forward to continuing the journey together as your VoIP provider! Team Ringover
Jose A.
Computer Software, 11-50 employees
Used daily for 6-12 months
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It completely replaced our previous VoIP service and we are much better with RingOver.
Really easy to use and setup for a team.
Sometimes it breaks and there have been a few shortages in the past few months.
Hello Jose, Thanks for taking the time to share your positive review. We are so proud to have you as a client! Feel free to reach out to our support team at support@ringover.com for any assistance needed. Team Ringover
Maxime A.
Computer Software, 11-50 employees
Used weekly for less than 6 months
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Many things: easy to setup, the IVR, really easy to deploy inside my company. And the "monitoring" is really interesting. The redirection of the calls in function of the different rules is really interesting.
Sometimes we had some trouble with the communication, people didn't hear us well. And the Chrome extension isn't working very well, sometimes we someone call me it doesn't ring but it works on the mobile app.
Hello Maxime, Thanks a lot for your warm feedback! We have been working really hard on simplifying our pricing and the overall user experience. So happy to hear that you have benefited from this! Looking forward to working more with your team at Artifakt :) Team Ringover
Verified reviewer
Marketing and Advertising, 51-200 employees
Used daily for less than 6 months
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If you have a team that needs to work from the same number all the time, well Ringover does that job. Apart from the team we had at our offices, we also had an international team. Ringover was the first cloud-based phone solution that we used as a team. It worked well.
Well, we were on trial and decided to try for some months. We ended up with another software because Ringover didn't have as many features that we needed at the time. We were quite a big company, so it might be the perfect solution for SMEs.
Hello, Thank you for this great note ! We are happy to know that you liked our solution! And that Ringover did the job for your local and international teams. Indeed our complete cloud base phone solution works really well, I am sorry and really surprised to find out you have decided to leave us for some missing features. We do work alongside big companies too and I am very confident that if you had contacted us for this features we could have probably meet your needs. Knowing that you like our product, I would invite you to contact us again to discuss about this features. At Ringover we always aim to improve our performance and quality. I thank you again very much for your comment, and wish you well in your future endeavour's. Best Regards Ringover Team,
Stefan Z.
Information Technology and Services, 1-10 employees
Used daily for 2+ years
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Great product
Ease of use, ability to add on features when we need them, view logs etc.
Nothing major really, we were an early adopter of the software as have seen it grow into a great product.
Hello Stefan, Thank you very much for your review. We are happy to see that you are satisfied with our service with us. Have a good day and see you soon. The Ringover Team
Soumaya Z.
Human Resources, 11-50 employees
Used daily for 1-2 years
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we have a daily use of it since we got a call center
Ringover is really effective as it is time saving + It help us to do report
There is nothing we like least about this software.
Hello Soumaya, Thank you for this great comment ! We are happy to know that you like our solution! We do everything we can to make it user friendly for our customers and allow them to provide top customer service whatever the situation ! We look forward to continuing with you. The Ringover team
Eddie B.
Information Technology and Services, 1-10 employees
Used daily for 1-2 years
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Easy to use Statistics function Fully virtualized (no hardware)
Customization of the dashboard, which can still be improved
Hello Eddie, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using Ringover. Looking forward to continue working with you! Regards, Team Ringover
ismail m.
Accounting, 11-50 employees
Used daily for 6-12 months
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'i'm using ringover to contact my clients
Very fast, i find it very pratical and easy to use, this software is very useful for my job
Their nothing i don't like on Ringover maybe sometimes the voice mail doesn't work
Hello Ismail, Thank you very much for your review. We are happy to see that you are satisfied with our solution. Your comments are taken into account, so we can improve our product even more. Have a good day and see you soon. The Ringover Team
Marco F.
Education Management, 11-50 employees
Used daily for 6-12 months
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very positive. Easy to use.
Customer support was excellent and they came to the rescue in the middle of the pandemic.
overall it was good at making calls. I didn't get to test many more features.
Hello Marco, The quality of custumer service is one of the fundamental values carried by our company. We are happy to hear that you are satisfied with your experience with Ringover. Good day and see you soon !rin The Ringover team
Will H.
Marketing and Advertising, 201-500 employees
Used daily for 6-12 months
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good
integration with salesforce is good, overall quality of calls are good. There are some nifty features like note-taking and more.
VoiP always has some reliability issues and this has shown up once or twive
Hello Will, Thanks so much for your feedback! We are extremely happy to hear about your positive experience. Happy to have you as a client and feel free to reach out if you need some tips on how to improve voice quality. Team Ringover
Verified reviewer
Banking, 501-1,000 employees
Used daily for 6-12 months
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sometimes it makes a problem. I think future update its will be alright. my experience in this application is so friendly overall.
it is superb! it makes it easy for my work, I contact a lot of person with use it.
I feel so apeshit on this. The least version this has powerful.
Hello, Thank you very much for your review. We are happy to see that you are satisfied with our service with us. Have a good day and see you soon. The Ringover Team
Daniel C.
Computer Software, 51-200 employees
Used daily for 1-2 years
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Couldn't be easier to use. Recommendable.
As any software, issues will eventually happen, but the support is pretty quick when it comes to getting issues resolved.
Javier M.
Marketing and Advertising, 1-10 employees
Used daily for 6-12 months
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They can provide phones in multiple countries, easy tool, does what it is suppose to do.
12 month commitment, very bad customer service. I expected a monthly plan like any other competitors, turns out they grab you and even if you tell them you thought it was monthly, they literally don't reply to you and only ask you to pay. Impressed by how bad they handled it. My overall experience? Shitty, there you go. The least you could have done was to understand my frustration and educate me on how you don't provide monthly plans, and everything is committed to 12 months. Or maybe you do, because that is what you understand from your website. Regardless, all your follow ups literally ignored my replies. Won't be recommending it, hope I don't have to use this service again. For sure will go with a competitor next time.
Jonathan B.
Utilities, self-employed
Used daily for less than 6 months
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I prefer it to zoom for video calls, it integrates with my calendar and it easier for visitors to attend. The call out funtionality is brilliant, again so simple.
It is so easy to use, the quality is perfect and when inviting users to a video meeting it is just a url click that works every time.
For me the service is perfect, I haven't come across any issues.
Hello Jonathan, thank you very much for your review. We are happy to see that you are satisfied with our service with us. Your comments are taken into account, and we will make sure we improve even more. Have a good day and see you soon. The Ringover Team
jamie c.
Staffing and Recruiting, 11-50 employees
Used daily for less than 6 months
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Ringover has been a huge help for us whist we remotely onboard new employees, it has allowed employees to make calls from their desktop and mobile whilst giving me the ability to listen into live calls to provide feedback whist in training.
How easy it was to use, user-friendly interface and the live listening function
Hello Jamie, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using Ringover. Looking forward to continue working with your team! Regards, Team Ringover
Olivier S.
Education Management, 11-50 employees
Used daily for less than 6 months
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Useful and easy-to-use software for our commercial calls
The price per licence is high for our size.
Hello Olivier, Thank you for your feedback! We are delighted to know that our solution meets your needs. We are doing everything we can to make our SaaS solution easier to use and to allow our users to be more efficient by saving them time. We are very happy to continue working with you! Thank you very much and see you soon! The Ringover team
Jack R.
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 6 months
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The support service has been second to none.
Call logs are useful and well organised. Ability to monitor and record calls has proved invaluable.
So far.everything is working exactly as we need it to.
Thank you so much for sharing your experience with us, Jack. We really appreciate your kind words and we agree, our support colleagues are superstars! We are honored to have you in our network and glad to know our tool adds value to your team! We look forward to continue working with your team :)
Amna A.
Staffing and Recruiting, 51-200 employees
Used daily for less than 6 months
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The software has made my transition into working life so smooth and easy! I use this day in and day out to make calls and can’t recommend it more!
I can’t fault the software and as of yet every thing is running smoothly!
Hello Amna, Thank you very much for your review. We are happy to see that you are satisfied with our service with us. Have a good day and see you soon. The Ringover Team
Antoine G.
Human Resources, 11-50 employees
Used daily for less than 6 months
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The pricing is perfect for what you get. Lot of nice features.
The last version had some tweaks that was a bit regressive but they corrected it
Hello Antoine, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution. Looking forward to continuing working with you! Regards, Ringover Team
Rishi K.
Information Technology and Services, 201-500 employees
Used daily for less than 6 months
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Excellent
Great service, easy to use, mobile compatibility and reporting tools
The service should be all-inclusive across all countries rather than a select few landlines.
Hi Rishi, thanks for leaving such awesome feedback! We hope you continue to enjoy using RingOver and we would do all we can to ensure you receive the very best! Thanks again :)
André O.
Marketing and Advertising, 1-10 employees
Used daily for less than 6 months
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Overexpected
Easy to use, affordable and most important it works nicely
Sometimes it has some interference or bad signal
Thanks for your excellent review, Andre! We're so happy to learn that you find Ringover easy to use and an overall nice product. We are so eager to continue working with you and your team! Team Ringover
Verified reviewer
Business Supplies and Equipment, 1-10 employees
Used daily for less than 6 months
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It had such a positive impact on our business
Nothing at the moment as it does exactly what it was sold to do.
Hello, you very much for your review. We are happy to see that you are satisfied with our service withThank us. Have a good day and see you soon. The Ringover Team
Marcus P.
Financial Services, 11-50 employees
Used weekly for less than 6 months
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Overall, I would highly recommend Ringover to teams or individuals at start-up or enterprise stage looking for a great solution to be able to scale fast and reach prospects efficiently all through Ringover's platform.
The ease of use, set up and the range of countries covered to be able to call instantly.
There was an issue at the start where I was unable to receive calls but the Ringover team acted fast to resolve this and everything has been going well since then.
Hello Marcus, Thank you very much for your review. We are happy to see that you are satisfied with our service with us. Have a good day and see you soon. The Ringover Team
Aude P.
Aviation & Aerospace, 11-50 employees
Used weekly for less than 6 months
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A record of all the entrant calls is kept.
We haven't used your solution enough yet.
Hello Aude, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution. Looking forward to continuing working with you! Regards, Team Ringover