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Staffino Logo

Transform your customer experience with Staffino.

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Staffino - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Staffino overview

What is Staffino?

Staffino offers a complete solution for managing customer experience that links CX data with business and revenue. Using advanced technology, the software is an easy-to-use online platform that helps over 50 companies in more than 30 countries gain a better understanding of their customer's journeys.

The user-friendly online platform is designed to make it easy for businesses of all sizes to gain valuable insights into their customers' journeys. With the help of cutting-edge technology, our platform allows businesses to collect, analyze, and act on customer feedback in real time, helping them to make data-driven decisions and improve the overall customer experience.

Starting price

350 /
per month

Alternatives

with better value for money

Staffino’s user interface

Ease of use rating:

Staffino reviews

Overall rating

5.0

/5

8

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

8

0

0

0

0

Staffino's key features

Most critical features, based on insights from Staffino users:

Reporting/Analytics
Data visualization
Customizable templates
Survey/Poll management

All Staffino features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
AI/Machine learning
Alerts/Notifications
Anonymous feedback
API
Audience targeting
Badge management
Campaign management
CES survey structure
Chat/Messaging
Churn management
Commenting/Notes
Communication management
Complaint monitoring
CSAT survey structure
Customer experience management
Customer journey mapping
Customer segmentation
Customizable branding
Customizable dashboard
Customizable fields
Customizable forms
Customizable questions
Customizable reports
Customizable templates
Dashboard
Data analysis tools
Data import/export
Data security
Data visualization
Drag & drop
Email management
Email marketing
Email reminders
Employee database
Employee engagement
Employee profiles
Employee recognition
Engagement tracking
Event triggered actions
Feedback management
Gamification
Knowledge management
Landing pages/web forms
Leaderboards
Manager-to-Employee recognition
Mass texting
Message personalization
Mobile alerts
Mobile survey
Monitoring
Multi-Channel communication
Multi-Channel data collection
Multi-Channel distribution
Multi-Language
Multiple question types
Negative feedback management
NPS survey structure
Ongoing performance tracking
Performance management
Performance metrics
Process/Workflow automation
Ratings/Reviews
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time reporting
Recognition tracking
Reporting/Analytics
Reporting & statistics
Response validation
Scheduled messaging
Search/Filter
Sentiment analysis
SMS messaging
Social media integration
Social recognition
SSL security
Survey builder
Survey/Poll management
Surveys & feedback
Template management
Text analysis
Third-Party integrations
Trend analysis
Visual analytics
Workflow management

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Staffino pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

GROWTH

350

Per month

Features included:

  • Full access to the platform including dashboards
  • Full access to survey builder, 1 survey creation and its active running
  • 2 hours of platform support monthly
  • Requested & spontaneous feedback collection
  • Full access to knowledge base
  • Email feedback request distribution
  • Employee recognition & motivation

PRO

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • All functionalities from GROWTH plus:
  • Automated & secure data transfer through FTP or API
  • Multiple campaigns & multiple flows (capped)
  • Employee performance
  • Essentials AI features
  • Essentials CX consultancy
  • Custom dashboard

ENTERPRISE

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • All functionalities from PRO plus:
  • Advanced AI features
  • Advanced CX consultancy
  • Various integrations with internal systems & other platforms
  • Advanced custom "international" dashboard
  • Website feedback surveys
  • Public reviews connector

User opinions about Staffino price and value

Value for money rating:

Staffino support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
Chat
Knowledge Base

Training options

Videos
Documentation
Live Online
In Person

Staffino FAQs

Related categories