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wolkvox Logo

Communication management system for contact centers

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wolkvox - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

wolkvox overview

What is wolkvox?

wolkvox is the most innovative, reliable, easy to use and fast to deploy all-in-one cloud contact center solution on the market.

With wolkvox you are offering employees and customers a platform to connect and manage voice, chat, SMS, email, social media and more channels from one place to design amazing AI-powered experiences.

We develop Contact Center, CRM, Low Code and VoC solutions with AI at the most competitive prices in the industry.

Key benefits of using wolkvox

- High Reliability
- The fastest implementation in the market
- 360° vision of the customer
- Information security
- Low Code
- Constant innovation
- Easy in, easy out
- Variable cost without investment

Starting price

58per feature /
per month

Alternatives

with better value for money

wolkvox’s user interface

Ease of use rating:

wolkvox pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(32)
5(68)

What do users say about wolkvox?

Reviewers appreciate Wolkvox for its intuitive interface, ease of use, and versatility in managing customer interactions across multiple channels. They report that it offers robust monitoring tools, real-time data, and comprehensive reporting, which help them optimize operations and improve service quality. Some mention that support and documentation could be more responsive and detailed.  

Users think Wolkvox stands out for its simple and agile implementation, flexibility to scale, and continuous innovation. They find the platform stable and effective, though some feel the visual design and user experience could be modernized and enhanced for greater usability.

Select to learn more


Who uses wolkvox?

Based on 100 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Telecommunications
Financial Services
Information Technology and Services
Banking
Others

Use cases

Call Center
Contact Center
IVR
Predictive Dialer
Call Monitoring

wolkvox's key features

Most critical features, based on insights from wolkvox users:

Call recording
Call center management
Call monitoring
Call routing
Reporting/Analytics
Automatic call distribution

All wolkvox features

Features rating:

Caller id
Campaign management
Chat/Messaging
Chatbot
Collaboration tools
Customizable reports
Forecasting
IVR
Manual dialer
Multi-Channel communication
Predictive dialer
Progressive dialer
Quality management
Queue management
Real-Time monitoring
Real-Time reporting
Voice recognition
Workflow management
Workforce management
Activity dashboard
Agent interface
Alerts/Escalation
Call scripting
API
Audio capture
Auto-Dialer
Lead management
Call logging
Automated routing
Contact management
VoIP connection
Computer telephony integration
Call tracking
Contact database
Sales pipeline management
Interaction tracking
Sales reports
Reporting & statistics
Callback scheduling
Alerts/Notifications
Real-Time data
Real-Time analytics
Quotes/Estimates
Answering machine detection
Call scheduling
Call reporting
Preview dialer
Call list management
Pre-recorded messages
Power dialer
Secure data storage
Segmentation
Sentiment analysis
Social media integration
Speech-to-Text analysis
Survey/Poll management
Surveys & feedback
Task management
Text to speech
Third-Party integrations
Voice Customization
Voice mail
Call transfer
VoIP
Activity tracking
Concatenated speech
Conferencing
CRM
Customer database
Customer history
Customizable fields
Customizable macros
Call disposition
Data import/export
Document storage
Email management
Email templates
FCC compliance
Blended call center
FTC compliance
Inbound call center
Integrations management
Automatic transcription
Lead capture
Lead generation
Lead qualification
List management
Automatic outbound dialer
Marketing automation
Monitoring
Compliance management
Multi-Channel management
Multi-Language
Multiple Scripts
Outbound call center
Performance management
Phone Key Input

wolkvox awards

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wolkvox pricing

Value for money rating:

Starting from

58

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about wolkvox price and value

Value for money rating:

To see what individual users think of wolkvox's price and value, check out the review snippets below.

“It is a great experience. I have seen other applications and I consider this the best in cost-benefit.”
AC

Alexander C.

CEO

“Its interface is user friendly and very easy to use. I like that I can have control and analysis of the operation metrics with a single click.”
EG

Esneyder G.

Data Analyst

wolkvox integrations (4)

wolkvox support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Phone Support
Email/Help Desk
Knowledge Base

Training options

Documentation
Live Online
Webinars
In Person
Videos

wolkvox FAQs

Q. What type of pricing plans does wolkvox offer?

wolkvox has the following pricing plans:
Starting from: $58.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of wolkvox?

wolkvox has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does wolkvox support?

wolkvox supports the following languages:
English, Spanish


Q. Does wolkvox support mobile devices?

wolkvox supports the following devices:
Android, iPhone


Q. Does wolkvox offer an API?

Yes, wolkvox has an API available for use.


Q. What other apps does wolkvox integrate with?

wolkvox integrates with the following applications:
Asterisk, Dialogflow, Mailgun, Microsoft Power BI


Q. What level of support does wolkvox offer?

wolkvox offers the following support options:
24/7 (Live rep), Chat, Phone Support, Email/Help Desk, Knowledge Base

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