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Zinc
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Team communication software for driving employee engagement
Table of Contents
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Zinc - 2026 Pricing, Features, Reviews & Alternatives
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Zinc overview
What is Zinc?
Zinc (formerly Cotap) is a collaboration software designed to help businesses across various industry verticals, including hospitality, retail, and healthcare, communicate with field technicians to provide customer service. Managers can send custom broadcast messages to field employees based on their location, team, role, or work skills.
Key features of Zinc include file sharing, task management, video conferencing, discussion threads, newsletter management, and communication tools. The Content Hub acts as a repository of training videos, installation guides, or product operating manuals with expiration dates, ensuring delivery of relevant content across service teams.
Zinc’s Admin Console enables administrators to manage users and groups, set user permission levels, specify data retention settings, import data into searchable user profiles, and organize employee profiles into groups. Hotline Groups allow field technicians to automatically connect with experts via video or voice calls and receive immediate guidance.
Zinc offers integrations with existing systems and third-party applications, such as Salesforce, Google Drive, Box, SharePoint, Citrix, Dropbox, and more. The bots and messaging API framework lets admins set up custom notifications and send automated alerts to team members that require immediate attention.
Starting price
Alternatives
with better value for money
Zinc’s user interface
Zinc reviews
Overall rating
4.6
/5
5
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9/10
5
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2
1
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2
0
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Zinc's key features
Most critical features, based on insights from Zinc users:
All Zinc features
Features rating:
Zinc alternatives
Zinc
Starting from
0.01
Asana
Starting from
10.99
Per month
Wrike
Starting from
10
Per month
Bitrix24
Starting from
61
Per month
Zinc pricing
Value for money rating:
Starting from
0.01
User opinions about Zinc price and value
Value for money rating:
Zinc integrations (12)
Zinc support options
Typical customers
Platforms supported
Support options
Training options
Zinc FAQs
Zinc has the following pricing plans:
Starting from: $0.01
Pricing model: Free
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Zinc?
Zinc has the following typical customers:
Large Enterprises, Mid Size Business
Q. What languages does Zinc support?
Zinc supports the following languages:
English
Q. Does Zinc support mobile devices?
Zinc supports the following devices:
Android, iPad, iPhone
Q. Does Zinc offer an API?
Yes, Zinc has an API available for use.
Q. What other apps does Zinc integrate with?
Zinc integrates with the following applications:
Microsoft SharePoint, Dropbox Business, OneDrive, Google Drive, Box, Egnyte, ServiceMax, Citrix Workspace
Q. What level of support does Zinc offer?
Zinc offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support
