App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Medallia Concierge Logo

Medallia Concierge

4.6
(121)

Write a review

Text messaging for customer service & team collaboration

(4)

Medallia Concierge Alternatives & Competitors

Top 8 free alternatives

Filter results

Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Intercom logo
4.5
(1K)

Making internet business personal

Features

Total

Intercom logo
Medallia Concierge logo

45

171

68

features in common

45

features in common

Intercom logo

Intercom user ratings

Functionality

4.4
(1K)

Top features

  • Message Personalization

    5.0

  • Lead Verification/Validation

    5.0

  • Interaction Tracking

    5.0

Medallia Concierge logo

Medallia Concierge user ratings

Functionality

4.4
(121)

Top features

  • Live Chat

    5.0

  • Reporting/Analytics

    5.0

  • Real-time Conversations

    5.0

Pricing

Starting from

$39/month

Value for money

Intercom logo
4.0

0.5

Medallia Concierge logo
4.5

What users say about Intercom's value for money

Embedded chats with history are quite nice, it has both the messages and notes left by the supporting team members to each other. Chat itself works quite good and overall thing of a good quality.
Intercom is overall a really good, professional product. They have great quality of support, good training material, and they still keep releasing.
Infobip logo
4.6
(14)

Omni-channel customer communication and engagement

Features

Total

Infobip logo
Medallia Concierge logo

30

62

68

features in common

30

features in common

Infobip logo

Infobip user ratings

Functionality

4.6
(14)

Top features

  • Marketing Automation

    5.0

  • Contact Management

    5.0

  • 2-Way Messaging

    5.0

Medallia Concierge logo

Medallia Concierge user ratings

Functionality

4.4
(121)

Top features

  • Live Chat

    5.0

  • Reporting/Analytics

    5.0

  • Real-time Conversations

    5.0