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Zoho Campaigns
5
156
4
112
3
32
2
9
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simplified email and SMS marketing management software
Table of Contents
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Zoho Campaigns - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Zoho Campaigns overview
Based on 314 verified user reviews
What is Zoho Campaigns?
Reviews for Zoho Campaigns come from a wide variety of industries, including marketing and advertising (11% of reviewers), information technology and services (10%), and computer software (8%). The most frequent use case for Zoho Campaigns cited by reviewers is email marketing (86% of reviewers).
What do users say about Zoho Campaigns pricing?
Most reviewers indicate Zoho Campaigns offers strong value for money, especially for small businesses, and they appreciate the affordable, scalable plans. Some users report the pricing structure is confusing, and they wish for more transparent options.
What are the most popular integrations for Zoho Campaigns?
The Zoho Campaigns integration most frequently cited by reviewers is Zoho CRM, a CRM product rated 4.7 out of 5 for its integration with Zoho Campaigns.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Email Campaigns
User Interface
Email Automation
Email Sending
Bugs and Issues
Zoho Campaigns’s user interface
Zoho Campaigns pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.2
Ease of use
4.2
Customer support
4.3
Reviews sentiment
What do users say about Zoho Campaigns?
Reviews for Zoho Campaigns come from a wide variety of industries, including marketing and advertising (11% of reviewers), information technology and services (10%), and computer software (8%). The most frequent use case for Zoho Campaigns cited by reviewers is email marketing (86% of reviewers).
Select to learn more
Who uses Zoho Campaigns?
Based on 314 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Zoho Campaigns's key features
Most critical features, based on insights from Zoho Campaigns users:
All Zoho Campaigns features
Features rating:
Zoho Campaigns alternatives
Zoho Campaigns
Starting from
4
Per month
Brevo
Starting from
9
Per month
Mailchimp
Starting from
13
Per month
Gmail
Starting from
Free
Zoho Campaigns pricing
Pricing plans
Pricing details:
User opinions about Zoho Campaigns price and value
Value for money rating:
Of 52 reviews that provide robust commentary on Zoho Campaigns's price and value, mention it in a positive light.
Most reviewers indicate that Zoho Campaigns offers strong value for money, especially for small businesses and startups. They appreciate the availability of a free plan with generous features, as well as affordable paid tiers that allow users to pay per use or scale as their needs grow. Many users say the product is competitively priced compared to alternatives, with some highlighting cost savings after switching from other platforms. Reviewers appreciate the integration with the broader Zoho suite, noting that bundled offerings like Zoho One enhance value by including multiple tools at a lower overall cost. Some users report that Zoho Campaigns provides a wide range of features for the price, and they find the freemium and trial options helpful for evaluating the software before committing. However, some reviewers find the pricing structure confusing or feel that costs can increase quickly with a growing subscriber base. They indicate that certain features or modules may not justify the price for all businesses, and a few users say the product can become expensive compared to competitors. Some users wish for more transparent or flexible pricing options.
, and
Zoho Campaigns integrations (53)
Integrations rated by users
We looked at 314 user reviews to identify which products are mentioned as Zoho Campaigns integrations and how users feel about them.
Integration rating: 4.7 (31)
“Zoho CRM connects reliably so new or updated records can trigger tasks and emails, which is useful when experimenting with simple CRM workflows”
Kartikeya G.
Property Manager
Integration rating: 5.0 (7)
“Don't really need it, but nice to have.”
Leland B.
President
Integration rating: 4.3 (4)
“Automates lead flow and internal processes. We use it to push form submissions into Jobber, trigger follow-ups, and keep everything synced without manual entry. Saves time and prevents missed leads.”
Bruce M.
General Manager
Integration rating: 5.0 (4)
“We like everything to stay on the same ecosystem to keep things consistent and easy to use.”
Amy F.
Full Stack Architect
Integration rating: 4.7 (4)
“Was important in the past, but the internal WIX event software has taken over. Eventbrite's costs continue to go up as well.”
Steve P.
Owner
Integration rating: 5.0 (3)
“Integration with WooCommerce is important because it allows flexible payment options in online stores. It works well with PayPal and supports different types of businesses. It also gives more control over how payments are set up.”
“Easy integration across the platform”
Hana Ř.
Leader of Inventory
Zoho Campaigns customer support
What do users say about Zoho Campaigns customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Zoho Campaigns customer support.
A significant portion of users find Zoho Campaigns' customer support responsive, helpful, and available across multiple channels.
Widely noted by reviewers, support materials and documentation assist in learning and using the product effectively.
A minority of users report slow response times and difficulty getting issues resolved, especially with first-tier support.
Select users mention support agents lack product knowledge and often provide unhelpful or generic responses.
Support options
Training options
To see what individual users say about Zoho Campaigns's customer support, check out the review snippets below.
“The software is easy to deploy due to its user friendly interface and responsive customer support services providers.”
Chourouk D.
Marketing Manager
“We've used this for customers who already use other parts of the Zoho eco system and for them it works well. If you are not in the Zoho eco system, there are better, simpler alternatives out there that do the same thing.”
Ben H.
Manager
“Zoho's problems remain the same irrespective of the product, their customer support is sluggish and query resolution takes much time.”
Shubham V.
Manager
Zoho Campaigns FAQs
Create, plan, execute and monitor your email campaigns and SMS campaigns at a sensible price with this feature-rich, easy-to-use, and effective email and SMS marketing software. With Zoho Campaigns, you can create and send responsive bulk emails and SMS which can be automated giving you full control to reach and engage your leads and customers. Dynamic Content in Zoho Campaigns helps you to target your leads and customers. You can also design impressive emails with the help of pre-designed templates to avoid creating email campaigns from scratch. Zoho Campaigns adheres to the requirements of the CAN-SPAM Act helping you to create a transparent and honest relationship with your contacts. It integrates with most of Zoho's in-house apps like the Zoho CRM, Zoho Survey, Zoho Analytics, etc., and also other third-party apps like G-Suite, Shopify, Eventbrite, and many more for better productivity. You can also visualize how your audience might engage with your emails and pass the baton to email marketing automation by creating content and defining triggers for sending behaviour-centric emails.
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