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Zoho Survey
5
296
4
138
3
13
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based tool for creating and manging surveys
Table of Contents
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Zoho Survey - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Zoho Survey overview
Based on 450 verified user reviews
What is Zoho Survey?
Reviews for Zoho Survey come from a wide variety of industries, including Information Technology and Services (9% of reviewers), Education Management (6%), and Marketing and Advertising (6%). The most frequent use case for Zoho Survey cited by reviewers is conducting surveys (94% of reviewers).
What are the most popular integrations for Zoho Survey?
The Zoho Survey integration most frequently cited by reviewers is Zoho CRM, a CRM product rated 4.6 out of 5 for its integration with Zoho Survey.
Starting price
per month
Pros & Cons
Survey Creation
Survey
Customer Support
Customization Options
Cost concerns and limitations
Zoho Survey’s user interface
Zoho Survey pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.5
Ease of use
4.7
Customer support
4.5
Reviews sentiment
What do users say about Zoho Survey?
Reviews for Zoho Survey come from a wide variety of industries, including Information Technology and Services (9% of reviewers), Education Management (6%), and Marketing and Advertising (6%). The most frequent use case for Zoho Survey cited by reviewers is conducting surveys (94% of reviewers).
Select to learn more
Who uses Zoho Survey?
Based on 450 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Zoho Survey's key features
Most critical features, based on insights from Zoho Survey users:
All Zoho Survey features
Features rating:
Zoho Survey alternatives
Zoho Survey
Starting from
35
Per month
UmfrageOnline
Starting from
35
Per month
Google Forms
Starting from
Free
SurveyMonkey
Starting from
30
/user
Per month
Zoho Survey pricing
Pricing plans
Pricing details:
User opinions about Zoho Survey price and value
Value for money rating:
To see what individual users think of Zoho Survey's price and value, check out the review snippets below.
Mourtadi F.
Senior Research Officer
Aiden J.
Public Relations Trainee
Zoho Survey integrations (17)
Integrations rated by users
We looked at 450 user reviews to identify which products are mentioned as Zoho Survey integrations and how users feel about them.
Integration rating: 4.6 (12)
“Zoho CRM connects reliably so new or updated records can trigger tasks and emails, which is useful when experimenting with simple CRM workflows”
Kartikeya G.
Property Manager
Integration rating: 4.6 (7)
Integration rating: 5.0 (5)
Integration rating: 5.0 (4)
Integration rating: 4.0 (4)
Integration rating: 3.5 (3)
Zoho Survey support options
Typical customers
Platforms supported
Support options
Training options
Zoho Survey FAQs
Zoho Survey is a comprehensive online survey creation software that enables organizations to design, distribute, and analyze customizable survey forms for market research, feedback collection, customer satisfaction measurement, and data-driven decision making. The platform caters to businesses of all sizes, educational institutions, healthcare organizations, non-profit entities, and government agencies seeking to gather actionable insights from their target audiences through structured questionnaires and feedback mechanisms. The platform features over thirty question types that can be combined with ready-to-use templates for function-specific surveys, allowing for rapid deployment of research instruments. Advanced survey logic functionality enables the creation of dynamic, personalized survey paths that adapt based on respondent answers, ensuring relevant question sequences and more meaningful data collection. Users can customize their surveys with adjustable themes that align with their brand aesthetics, incorporate logos and other brand elements, and even host surveys on their own domains through white-labeling options. The multilingual support facilitates survey translation into multiple languages, enabling organizations to connect with diverse global audiences and collect insights across cultural and linguistic boundaries. Zoho Survey provides multiple distribution channels for reaching target audiences, including email, SMS, QR codes, social media platforms, website embeds, and shareable links. The platform supports offline survey collection for field research in areas with limited connectivity, ensuring data capture regardless of network availability. Response management features include custom collectors that create unique links for tracking responses from different sources, geo-location targeting for regionally specific insights, anonymous survey options for candid feedback, and quota settings to ensure balanced data collection. Analytics capabilities allow users to create personalized dashboards, generate word clouds from open-ended responses, conduct sentiment analysis to understand emotional context, and perform cross-tabulation to analyze relationships between different survey responses. The software integrates seamlessly with both Zoho ecosystem applications and third-party platforms. Native integrations with Zoho CRM, Zoho Analytics, and other Zoho products enable organizations to incorporate survey data directly into their existing workflows and business processes. The platform also connects with external tools like Shopify, Slack, and various marketing automation platforms through its API capabilities, allowing for automated workflows and data synchronization. These integration options facilitate post-survey engagement through automated follow-ups based on response triggers and streamline data analysis by connecting survey results with other business intelligence tools. Security and compliance features include data protection standards, accessibility compliance, and transparent result-sharing capabilities that maintain data integrity while supporting collaborative analysis.
These products have better value for money
