getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Cloud Communication Platform Software with Multi channel communication - Page 3

Last updated: May 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

131 software options

Comapi logo

Communications platform as a service (CPaaS)

learn more
Comapi is a cloud-based omnichannel communications solution which allows users to send, receive, and reply to emails, text messages, web chats, Twitter and Facebook messages, in-app messages, and more.

Read more about Comapi

Users also considered
Enreach Omnichannel logo

Cloud contact center software for support

learn more
Enreach Omnichannel is a cloud-based contact center software that enables agents to manage customer interactions across multiple channels, including phone calls, chat, WhatsApp, email, and SMS from a single platform. The solution features artificial intelligence capabilities for automated query resolution, smart routing to direct conversations to appropriate agents, and integration with major CRM systems.

Read more about Enreach Omnichannel

Users also considered
CallerDesk logo

Virtual telephony system for business communications

learn more
CallerDesk is a cloud-based call handling platform. It provides cloud numbers with self-service options and automates redirection to different destinations in accordance with configurable routing strategies. The software also monitors performance and sales conversion data to inform marketing.

Read more about CallerDesk

Users also considered
metricVOICE logo

Cloud Hosted Voice & UCaaS - metricVOICE by Fastmetrics

learn more
metricVOICE by Fastmetrics - cloud hosted phones, VoIP & UCaaS. Backed by LIVE USA SUPPORT.

Connect how you work, where you work. The ESSENTIALS plan starts from $15 per month.

Read more about metricVOICE

Users also considered
MirrorFly logo

MirrorFly CPaaS Ultimate Solution for All Your Communication

learn more
MirrorFly is a comprehensive CPaaS platform empowering businesses to create engaging communication experiences.

Read more about MirrorFly

Users also considered
Lightspeed Voice Quantum logo

Streamline & automate communication, enhance productivity.

learn more
Lightspeed Quantum is a cutting-edge suite of business management tools that enable clients to better communicate, automate processes, and improve employee accountability -- ultimately driving bottom-line revenue. Our SaaS platform is privately hosted and single tenant for ultimate client security.

Read more about Lightspeed Voice Quantum

Users also considered
RingRx logo

HIPAA-compliant phone, fax, text, and video for healthcare

learn more
RingRx is a HIPAA-compliant phone system designed for modern healthcare providers. It supports healthcare professionals with reliable voice, text, fax, and video communication software. RingRx features enterprise-quality technologies to streamline patient communications, including customizable call routing, easy voicemail access, and secure texting capabilities.

Read more about RingRx

Users also considered
Messangi logo

Digital Customer Engagement Platform

learn more
Delivery personalized content and brand experiences across the customer journey.

Read more about Messangi

Users also considered
Omnicus logo

Make The Contact Center Your Competitive Advantage

learn more
Omnicus is a cloud-based help desk platform, which helps small to large businesses streamline contact center operations via omnichannel communication, artificial intelligence (AI), performance insights, interactive voice response (IVR), and more. The solution offers various features such as live chat, messaging, routing, key performance indicators (KPI), reporting, and API connection.

Read more about Omnicus

Users also considered
Kaleyra logo

Cloud communications platform

learn more
Kaleyra is a cloud communications platform that enables banks, financial institutions, and enterprises to streamline customer interactions across multiple channels. Users can manage call centers from anywhere across the globe using a single cloud-based platform.

Read more about Kaleyra

Users also considered
tele-LOOK logo

See & Solve Instantly. Live-Video Support. Starting at 0€

learn more
Efficient live video support for service teams. Solve technical issues remotely via browser & screensharing. No app required. Reduce travel costs and boost customer satisfaction. Start now with the permanently free 0 Euro Basic Version.

Read more about tele-LOOK

Users also considered
Hibot logo

Conversational AI platform

learn more
Hibot is a conversational AI platform that helps businesses manage social network chats from a single platform by connecting all advisors to a single WhatsApp line and sharing conversations equally. Teams will be able to sell more, obtain reports and deliver the best digital experience to customers.

Read more about Hibot

Users also considered
VoiceSage logo

Communication and marketing management software

learn more
VoiceSage is a communication management software designed to help businesses in retail, healthcare, financial services, utilities, housing association, and other industries communicate and engage with the target audience. The platform enables organizations to screen outbound calls, enabling internal teams to interact with valuable prospects.

Read more about VoiceSage

Users also considered
Qiscus logo

Cloud-based customer communications management solution

learn more
Qiscus is a powerful cloud-based customer communications management solution that enables enterprises to handle customer data, leads, omnichannel CRM, and customer engagement operations. It allows users to create a single view of your entire organization’s sales funnel so you can more effectively respond to prospects and leads, improve sales performance by real-time notifications and alerts, automate repetitive tasks, and save time through intelligent automation.

Read more about Qiscus

Users also considered
Webex Connect logo

Enterprise Cloud Communications Platform

learn more
Webex Connect is an Enterprise CPaaS platform that enables rapid automation of multi-channel customer journeys across communications channels such as SMS, Voice, RCS, Apple Business Chat, WhatsApp, Facebook Messenger, Twitter DM & more.

Read more about Webex Connect

Users also considered
Quiq logo

We don't just respond. We resolve.

learn more
Quiq is the agentic AI agent customer journey platform that turns customer needs into fast, reliable resolution.

Read more about Quiq

Users also considered
JivoChat logo

Live chat with agent apps for iOS & Android

learn more
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more

Read more about JivoChat

Users also considered
Arena logo

Group Live Chat Platform

learn more
Arena creates group rooms for any event, live, and streaming allowing users to discuss and talk about your content. Your group chat is displayed wherever you choose, and you can customize it to match with your website design.

Read more about Arena

Users also considered
CircleLoop logo

Cloud based business telephony system

learn more
CircleLoop is a cloud-based,self-serviced business telephony software system with native desktop, and mobile apps, boasting features including UK and international number support, personalized voicemail, call transfer, call recording, SMS integration, smart notifications, contact management and more

Read more about CircleLoop

Users also considered
Heymarket logo

Business text messaging for teams

learn more
Heymarket provides business text messaging for marketing, sales, support & operations teams, with shared inboxes, mobile apps, message templates, and more

Read more about Heymarket

Users also considered
ICTBroadcast logo

Advance Auto dialer and Call Center software solution

learn more
ICTBroadcast is a unified auto dialer and smart predictive dialer software solution designed to help small and medium businesses as well as ITSP to facilitate them to offer hosted telemarketing / bulk communication services to their customers using voice, SMS, email and fax technologies

Read more about ICTBroadcast

Users also considered
EnableX logo

Smart, personalised CX—perfecting every engagement

learn more
EnableX delivers AI-driven omnichannel engagement for personalized, seamless interactions across web and social channels.

Read more about EnableX

Users also considered
Symphony Communication logo

Messaging, voice, directory & analytics software for finance

learn more
Symphony Communication offers four interconnected platforms, including messaging, voice, directory, analytics, designed for the financial services industry. Trusted by over ½ millions users and 1,000 institutions, including 10/10 of the world's largest investment banks.

Read more about Symphony Communication

Users also considered
Medallia Concierge logo

Text messaging for customer service & team collaboration

learn more
Zingle is an SMS messaging solution which enables communication between businesses & their customers via text, with multi-channel messaging, automations & more

Read more about Medallia Concierge

Users also considered
Eloquant logo

Cloud Contact Center Customer Experience platform

learn more
Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

Read more about Eloquant

Users also considered