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Cloud Communication Platform Software with Multi-Channel Communication (2026) - Page 5

Last updated: February 2026

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130 software options

Omnichannel Contact Center logo

Cloud-based customer service platform

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Cloud Contact Center by masvoz is a customer service platform that helps businesses manage interactions across various communication channels such as SMS, phone, web, WhatsApp, and Webchat.

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CallerDesk logo

Virtual telephony system for business communications

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CallerDesk is a cloud-based call handling platform. It provides cloud numbers with self-service options and automates redirection to different destinations in accordance with configurable routing strategies. The software also monitors performance and sales conversion data to inform marketing.

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metricVOICE logo

Cloud Hosted Voice & UCaaS - metricVOICE by Fastmetrics

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metricVOICE by Fastmetrics - cloud hosted phones, VoIP & UCaaS. Backed by LIVE USA SUPPORT.

Connect how you work, where you work. The ESSENTIALS plan starts from $15 per month.

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MirrorFly logo

MirrorFly CPaaS Ultimate Solution for All Your Communication

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MirrorFly is a comprehensive CPaaS platform empowering businesses to create engaging communication experiences.

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Lightspeed Voice Quantum logo

Streamline & automate communication, enhance productivity.

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Lightspeed Quantum is a cutting-edge suite of business management tools that enable clients to better communicate, automate processes, and improve employee accountability -- ultimately driving bottom-line revenue. Our SaaS platform is privately hosted and single tenant for ultimate client security.

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RingRx logo

HIPAA-compliant phone, fax, text, and video for healthcare

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RingRx is a HIPAA-compliant phone system designed for modern healthcare providers. It supports healthcare professionals with reliable voice, text, fax, and video communication software. RingRx features enterprise-quality technologies to streamline patient communications, including customizable call routing, easy voicemail access, and secure texting capabilities.

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VoiceSage logo

Communication and marketing management software

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VoiceSage is a communication management software designed to help businesses in retail, healthcare, financial services, utilities, housing association, and other industries communicate and engage with the target audience. The platform enables organizations to screen outbound calls, enabling internal teams to interact with valuable prospects.

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Fonvirtual Virtual PBX logo
(0)

Private branch exchange (PBX) solution

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Fonvirtual virtual PBX is a business telephone system that helps companies manage internal and external voice, video, or chat- based communications. The platform allows users to create custom greeting messages to automatically redirect clients to the right agent based on specific requirements.

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Reach logo
(0)

Multi-channel internal communications management

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Reach from IC Thrive is an internal communications platform that allows organizations to send targeted messages to employees on various channels including Slack, Microsoft Teams, email, and SMS. Features include automated follow-ups, reports and analytics, read tracking, campaign insights, and more.

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NetSfere logo
(0)

Mobile messaging, device encryption & collaboration solution

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NetSfere is a mobile messaging and device encryption solution designed to help enterprises manage employee and customer communications. The platform comes with a centralized dashboard, which allows managers to collaborate with teams and manage internal conversations across multiple devices.

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3C Plus logo
(0)

Call center software for managing telephony operations

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3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

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Saysimple logo
(0)

Dynamic Customer Engagement Platform

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We streamline, automate and track inbound and outbound communication efforts between organizations and their customers.

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Genasys logo
(0)

Emergency notification and cloud communication platform

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Genasys is an emergency notification and cloud communication platform designed to help businesses manage the workforce, send targeted alerts and broadcast required information in case of warnings, disasters, crises, epidemics, civil unrest, active shooters, and other emergency events. Administrators can plan tasks or activities, monitor progress in real-time with milestones and images and communicate with team members according to requirements.

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Sinch logo
(0)

Text, voice and data communication management software

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Sinch is a communication management platform designed to help businesses in healthcare, retails, travel, customer care, financial services, and media industries engage with the target audience via video and voice. The application enables organizations to utilize messaging APIs to connect with customers via text messages, rich communication services, WhatsApp, Viber, and MMS.

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ReFrame Engage logo
(0)

Conversational intelligence and customer engagement software

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ReFrame empowers the future of business by enabling context-aware solutions to connect with customers anywhere, anytime, and providing the best customer experience (CX) within a single powerful platform.

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Metaforce logo
(0)

Customer communication management (CCM) platform

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Metaforce Centerpoint is a customer communication management (CCM) platform that helps businesses control customer communication, from print and PDF to interactive digital dialogs.

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Go4Clients logo
(0)

Platform for automating customer communication

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Go4Clients is a digital communication platform that allows companies to automate their customer interactions.

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Voice Solution logo
(0)

We simplify enterprise communication platform

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Voice Solution is a cloud-based telephony solution that helps improve enterprises' communication systems to connect with customers at scale via a multi-channel platform.

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CommPeak Cloud PBX logo
(0)

Cloud-Based Phone System Fully Synced with the Way You Work

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CloudPBX is a cloud-based phone system for high-volume business calling. Supporting global and distributed teams, CloudPBX integrates with your CRM and business apps, and provides real-time visibility into call quality, routing, and performance.

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goFacing logo
(0)

Professional video conferencing, cloud based.

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Video conferencing service in the cloud without downloads, in FullHD. With goFacing service users will not have to install any type of app. Simply with a web browser users can access their virtual room safely thanks to our encrypted communications.

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Telecmi logo
(0)

Business phone system

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TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

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TextPeak logo
(0)

Manage SMS campaigns and omnichannel in one platform

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TextPeak is a messaging platform for campaign management and omnichannel conversations. Scale SMS outreach and support two-way, transactional, OTP, and promotional messaging, plus WhatsApp and Telegram. A shared team inbox simplifies omnichannel, while AI improves campaign content and reply speed.

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DCDial logo
(0)

Contact center solution

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DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.

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Genasys logo
(0)

Emergency notification and cloud communication platform

learn more
Genasys is an emergency notification and cloud communication platform designed to help businesses manage the workforce, send targeted alerts and broadcast required information in case of warnings, disasters, crises, epidemics, civil unrest, active shooters, and other emergency events. Administrators can plan tasks or activities, monitor progress in real-time with milestones and images and communicate with team members according to requirements.

Read more about Genasys

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TeamsPhony logo
(0)

Migrate your business telephony to Teams

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TeamsPhony is an enterprise VoIP telephony solution, directly integrated into Teams.

You can handle all your business calls with your Microsoft Teams application.

Our infrastructure is certified by Microsoft to guarantee optimal service quality and reliability.

Read more about TeamsPhony

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