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Cloud Communication Platform Software with Multi-Channel Communication (2026) - Page 2

Last updated: February 2026

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130 software options

Zoho Cliq logo
Category Leaders

Cloud-based software for team collaboration & communication

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Zoho Cliq is a secure team communication software that organizes conversations, workflows, and meetings in one place to boost productivity. With features like video conferencing, custom messaging channels, and seamless integrations, Zoho Cliq enables effective collaboration from anywhere, streamlining workflows for teams of all sizes.

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JivoChat logo
Category Leaders

Live chat with agent apps for iOS & Android

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JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more

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JustCall logo

AI-Powered Customer Communication for Sales & Support Teams

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JustCall is an AI-powered cloud-based communication platform that helps sales and support teams connect with customers across voice, SMS, email, and WhatsApp.

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Mobile Text Alerts logo

#1 SMS Marketing Service for Businesses

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Mobile Text Alerts helps businesses grow their sales through SMS marketing. Our online dashboard and mobile app allows users to send and receive mass text messages, manage subscribers, segment lists, engage in 2-way conversations, connect integrations and interact with messaging analytics.

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uContact logo

Beautiful Contact Center Solution - Omnichannel - All in One

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uContact is a beautiful contact center solution designed to make the life of the agents easier and more productive. Ideal for inbound, outbound & blended call centers.

Key features:
- True All in One
- Omnichannel: Email, SMS, Web Chat, Facebook, Twitter.
- IVR
- Gamification
- Recording
- WFM

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Avaya UCaaS logo

Unified communications platform

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Avaya UCaaS (formerly Avaya Aura Contact Center) is a unified communications platform businesses of all sizes across a range of industries. The solution enables flexible hybrid working for agents at home or in the office, and combines Avaya Cloud Office, Avaya Spaces, and Avaya Enterprise Cloud.

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DialMyCalls logo

Mass notification solution

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DialMyCalls is a mass notification solution that helps educational institutes, religious organizations, and businesses broadcast text, voice, and email messages to individuals and groups. Administrators can use the text-to-speech technology to create audio messages in multiple voices and languages.

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Zenvia logo
Category Leaders

AI for customer service to sell more and serve better

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Zenvia Customer Cloud: the Complete AI for your customer journey.
Optimize campaigns, centralize sales operations, and accelerate post-sale service in a single solution.

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Plivo logo

API-based Voice and SMS platform for businesses of all sizes

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Plivo is an API-based voice & SMS developer platform & global carrier service provider for businesses of all sizes wishing to leverage cloud communications. Customers can access versatile HTTP APIs for building voice & SMS capabilities into any web or mobile app using any web standard language.

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msg91 logo

Cloud communication tool for handling multi-channel comms

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MSG91 is a cloud communications platform that offers a diverse range of services to facilitate streamlined communication. With MSG91, users gain access to a suite of channel APIs, including SMS, email, WhatsApp, voice, authentication, and more, allowing for multi-channel communication. The platform also provides serverless tools and fully programmable solutions such as Hello, Campaign, Segmento, SendOTP, ShortURL, and KnowledgeBase, offering ready-to-use capabilities.

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Heymarket logo

Business text messaging for teams

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Heymarket provides business text messaging for marketing, sales, support & operations teams, with shared inboxes, mobile apps, message templates, and more

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VirtualPBX logo

Trusted VoIP for any office, anywhere.

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Get Unlimited Minutes, Text Messaging, and a VoIP Device for $18/mo***** Save up to 80% off business VoIP today!

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Fuze logo

Multi-channel support for customers, partners & staff

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Fuze - formerly ThinkingPhones - is a cloud based unified communications platform (UCaaS) enabling multi-channel support for customers, partners, staff and other stakeholders

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Quiq logo

Business messaging solution - SMS, FB Messenger, Kik, & Chat

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Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat

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Quo logo
Category Leaders

The collaborative phone system trusted by 50k+ teams

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OpenPhone is the collaborative phone system trusted by teams at over 50,000 businesses.

It brings your customer calls, texts, and contacts into an intuitive, AI-powered app that works across all your devices.

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Kimoby logo
Category Leaders

Business Instant Messaging for service departments.

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Kimoby is a leading cloud-based communication platform that offers Business Instant Messaging for improved team collaboration, exceptional customer service, and mobile payment requests. Using the data and resources that businesses already have, Kimoby makes it easy to boost engagement and sales.

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Sinch Engage logo

All-in-one messaging platform for SMS, MMS, RCS & WhatsApp

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Sinch Engage (formerly MessageMedia) is a cloud-based messaging platform made for easy, secure customer communication via SMS, MMS, RCS, and WhatsApp. Our all-in-one platform helps you engage customers on mobile channels they love—at scale. Global reach, fully CRM-integrated, 24/7 support.

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Whispir logo

Your all-in-one messaging tool.

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Foster rich engagement with Whispir's personalized, cost-effective communication software.

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iotum logo

Augment your offering by adding cloud-based voice & video

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Incorporating iotum's API cloud-based platform means that conference calls have connectivity no matter the device, or location – everyone is virtually connected on the cloud. Ensure hassle and headache-free sharing and connection!

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Vonix logo

Communication tools for modern businesses

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Vonix’s cloud communication platform unifies voice, messaging, and collaboration tools into one system. Easily manage calls, texts, and customer interactions anywhere, improving efficiency and ensuring seamless business communication.

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TalkChief logo

TalkChief: Your Modern Business Phone

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TalkChief is a cloud-based telephony solution tailored to facilitate seamless communication and customer engagement for call centers, nonprofits, startups, and enterprises. It empowers users to connect with customers through toll-free or international numbers and other robust features.

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BroadVoice Cloud PBX logo

Broadvoice b-Hive Cloud Communications for SMBs

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Broadvoice’s leading cloud-based business communications platform unifies your business phone, video conferencing, and texting under a single phone number.
Get fast implementation, quality and reliable service, at an affordable cost.

Read more about BroadVoice Cloud PBX

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Gupshup logo

One-to-one. With Everyone

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A solution optimized for cost, speed and quality, Gupshup's smart messaging platform helps acquire, engage, and retain customers with a single API to access every communication channel your customers use for all your business messaging needs.

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Zoho Voice logo

Cloud-based business phone for SMB sales and support teams

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Zoho Voice is an online business telephony and contact center solution for businesses of all sizes. Packed with powerful features to seamlessly connect with your colleagues and customers, Zoho Voice helps you redefine your customer experience more efficiently with faster business communications.

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Arena logo

Group Live Chat Platform

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Arena creates group rooms for any event, live, and streaming allowing users to discuss and talk about your content. Your group chat is displayed wherever you choose, and you can customize it to match with your website design.

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