IVR Software with Call Center Management

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35 apps

Plum Voice Hosted IVR   

8
Automated phone calls and contact center processes
Interactive Voice Response Technology to Automate Calls with Ease. Read more about Plum Voice Hosted IVR
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GoToConnect   

562
The first-ever truly unified voice and video solution.
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone. Read more about GoToConnect
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The first-ever truly unified voice and video solution.
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone. Read more about GoToConnect
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Genesys Cloud   

99
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
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Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
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CallTrackingMetrics   

26
The Only All-in-One Call Tracking & Contact Center Solution
CallTrackingMetrics is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer journey across teams. Track all of your conversations across calls, texts, form fills, and chats in one platform. Read more about CallTrackingMetrics
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The Only All-in-One Call Tracking & Contact Center Solution
CallTrackingMetrics is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer journey across teams. Track all of your conversations across calls, texts, form fills, and chats in one platform. Read more about CallTrackingMetrics
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CloudTalk   

133
Cloud-based call center software for sales and support teams
This feature improves the quality of services provided by your call center. It automise workflows, allowing you to manage your call center’s more efficiently. Read more about CloudTalk
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Cloud-based call center software for sales and support teams
This feature improves the quality of services provided by your call center. It automise workflows, allowing you to manage your call center’s more efficiently. Read more about CloudTalk
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Channels   

36
Power up your customer service
Telephony Software designed to power up your customer service. Channels lets you create a customizable IVR system to always connect your callers to the right agent. Forget about redirects or times you have to put them on hold. Read more about Channels
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Power up your customer service
Telephony Software designed to power up your customer service. Channels lets you create a customizable IVR system to always connect your callers to the right agent. Forget about redirects or times you have to put them on hold. Read more about Channels
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XCALLY   

77
Omnichannel contact center management
The IVR drag&drop designer allows you to create several IVR projects, from complex to simple, for example to route calls to proper departments or to provide 24/7 self service applications. Read more about XCALLY
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Omnichannel contact center management
The IVR drag&drop designer allows you to create several IVR projects, from complex to simple, for example to route calls to proper departments or to provide 24/7 self service applications. Read more about XCALLY
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Aircall   

155
Phone system for support and sales teams
Aircall is the most intuitive IVR-enabled cloud phone system. Experience easy setup, no hardware and dozens of CRM integrations. Read more about Aircall
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Phone system for support and sales teams
Aircall is the most intuitive IVR-enabled cloud phone system. Experience easy setup, no hardware and dozens of CRM integrations. Read more about Aircall
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LiveAgent   

927
Great customer service starts with better help desk software
Great customer service starts with better Call Center Software! Read more about LiveAgent
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PhoneBurner   

128
Power dialer & outbound sales acceleration software for SMBs
PhoneBurner's Power Dialing platform helps inside sales teams reach 447% more contacts, increase live answers, manage/track leads, and streamline workflows. Read more about PhoneBurner
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Power dialer & outbound sales acceleration software for SMBs
PhoneBurner's Power Dialing platform helps inside sales teams reach 447% more contacts, increase live answers, manage/track leads, and streamline workflows. Read more about PhoneBurner
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Freshcaller   

17
Modern Phone System for customer support & sales
Freshcaller IVR system is built for customer support, inbound sales, IT, and HR teams. Freshcaller's cloud-based architecture brings together features like single-level, multi-level IVR and advanced capabilities like Speech-enabled IVR & IVR CSAT to help you set up state-of-the-art phone operations. Read more about Freshcaller
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Modern Phone System for customer support & sales
Freshcaller IVR system is built for customer support, inbound sales, IT, and HR teams. Freshcaller's cloud-based architecture brings together features like single-level, multi-level IVR and advanced capabilities like Speech-enabled IVR & IVR CSAT to help you set up state-of-the-art phone operations. Read more about Freshcaller
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RingCentral Contact Center  

144
The Collaborative Contact Center solution from the industry
RingCentral Contact Centre provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools. Read more about RingCentral Contact Center
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The Collaborative Contact Center solution from the industry
RingCentral Contact Centre provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools. Read more about RingCentral Contact Center
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NUACOM  

29
All-in-one Cloud Phone System for SMBs
NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication solution. The platform offers over 50 business-class features to help boost productivity, connect departments, and centralize telephony for all locations. Read more about NUACOM
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All-in-one Cloud Phone System for SMBs
NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication solution. The platform offers over 50 business-class features to help boost productivity, connect departments, and centralize telephony for all locations. Read more about NUACOM
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contactSPACE  

10
Intuitive cloud contact center software solution
contactSPACE is a powerful contact centre solution featuring a powerful self-service IVR module. Deliver seamless outcomes to your customers, providing information, routing calls, and even taking payments, all without the need to speak to an agent. Read more about contactSPACE
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Intuitive cloud contact center software solution
contactSPACE is a powerful contact centre solution featuring a powerful self-service IVR module. Deliver seamless outcomes to your customers, providing information, routing calls, and even taking payments, all without the need to speak to an agent. Read more about contactSPACE
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LeadDesk  

4
Contact center for high volume sales and customer service
LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution. Read more about LeadDesk
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Contact center for high volume sales and customer service
LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution. Read more about LeadDesk
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Servetel  

1
Communication management solution
Servetel is a communication management solution designed to help businesses connect and communicate with customers via calls and custom messages. The platform comes with a call management module, which lets organizations transfer calls to executives based on rosters, availability and shift timings. Read more about Servetel
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Communication management solution
Servetel is a communication management solution designed to help businesses connect and communicate with customers via calls and custom messages. The platform comes with a call management module, which lets organizations transfer calls to executives based on rosters, availability and shift timings. Read more about Servetel
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Fonvirtual Virtual PBX  

0
Private branch exchange (PBX) solution
Fonvirtual virtual PBX is a business telephone system that helps companies manage internal and external voice, video, or chat- based communications. The platform allows users to create custom greeting messages to automatically redirect clients to the right agent based on specific requirements. Read more about Fonvirtual Virtual PBX
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Private branch exchange (PBX) solution
Fonvirtual virtual PBX is a business telephone system that helps companies manage internal and external voice, video, or chat- based communications. The platform allows users to create custom greeting messages to automatically redirect clients to the right agent based on specific requirements. Read more about Fonvirtual Virtual PBX
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Talkdesk  

576
The world's leading cloud-based contact center software.
Easily configure your multi-level IVR to ensure that each caller is directed to the right agent, team or department. Read more about Talkdesk
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The world's leading cloud-based contact center software.
Easily configure your multi-level IVR to ensure that each caller is directed to the right agent, team or department. Read more about Talkdesk
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Five9  

373
Cloud contact and call center software
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more… Read more about Five9
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Cloud contact and call center software
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more… Read more about Five9
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Bright Pattern  

85
Cloud Contact Center Software with Embedded AI
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern
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Cloud Contact Center Software with Embedded AI
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern
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UJET  

100
Customer interaction & support platform with CRM integration
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Read more about UJET
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Customer interaction & support platform with CRM integration
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Read more about UJET
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FluentStream  

64
A cloud-based business phone service
FluentStream provides a cloud-based business phone solution with 90+ features, an intuitive, easy-to-use web portal, and seamless integrations. Read more about FluentStream
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A cloud-based business phone service
FluentStream provides a cloud-based business phone solution with 90+ features, an intuitive, easy-to-use web portal, and seamless integrations. Read more about FluentStream
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Toky  

72
Virtual phone system for business sales and customer support
Toky is a cloud phone system that helps you to improve customers and team communications. Start your business call center with virtual phone numbers, SMS, IVR, CRM integrations and more. Read more about Toky
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Virtual phone system for business sales and customer support
Toky is a cloud phone system that helps you to improve customers and team communications. Start your business call center with virtual phone numbers, SMS, IVR, CRM integrations and more. Read more about Toky
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Connect First  

52
Omni-channel cloud contact center
Connect First software provides contact center solutions for inbound/ outbound calls, IVR customer engagement, and call centers. Read more about Connect First
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Omni-channel cloud contact center
Connect First software provides contact center solutions for inbound/ outbound calls, IVR customer engagement, and call centers. Read more about Connect First
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RingOver  

26
100% cloud phone for startups and SMBs
RingOver: the 100% cloud-based business phone system for flexible teams. RingOver offers international virtual numbers, advanced call-centre functions and integrations via web and mobile apps. Users enjoy automatic call activity logging, click-to-call, call supervision, reporting and more. Read more about RingOver
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100% cloud phone for startups and SMBs
RingOver: the 100% cloud-based business phone system for flexible teams. RingOver offers international virtual numbers, advanced call-centre functions and integrations via web and mobile apps. Users enjoy automatic call activity logging, click-to-call, call supervision, reporting and more. Read more about RingOver
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