Telephony Software with Call Center Management

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48 apps

GoToConnect   

562
The first-ever truly unified voice and video solution.
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone. Read more about GoToConnect
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The first-ever truly unified voice and video solution.
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone. Read more about GoToConnect
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Freshcaller   

20
Modern Phone System for customer support & sales
Freshcaller is a modern phone system for customer support, sales, IT, and HR teams. Freshcaller's cloud-based architecture brings together features like IVR, Smart Escalations, Voicebots, Customizable Performance Reporting to set up phone operations. It offers phone numbers in 90+ countries. Read more about Freshcaller
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Modern Phone System for customer support & sales
Freshcaller is a modern phone system for customer support, sales, IT, and HR teams. Freshcaller's cloud-based architecture brings together features like IVR, Smart Escalations, Voicebots, Customizable Performance Reporting to set up phone operations. It offers phone numbers in 90+ countries. Read more about Freshcaller
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FluentStream   

64
A cloud-based business phone service
Cross-channel communications for your business. Read more about FluentStream
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PhoneBurner   

130
Power dialer & outbound sales acceleration software for SMBs
PhoneBurner's Power Dialing platform helps inside sales teams reach 447% more contacts, increase live answers, manage/track leads, and streamline workflows. Read more about PhoneBurner
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Power dialer & outbound sales acceleration software for SMBs
PhoneBurner's Power Dialing platform helps inside sales teams reach 447% more contacts, increase live answers, manage/track leads, and streamline workflows. Read more about PhoneBurner
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VoiceShot   

6
Auto attendant cloud phone system
VoiceShot is an auto attendant cloud phone software that helps businesses manage call forwarding, transfer, screening, and reporting on a centralized platform. It enables users to create pre-recorded greetings and automatically deliver all voicemails to linked email addresses in WAV file format. Read more about VoiceShot
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Auto attendant cloud phone system
VoiceShot is an auto attendant cloud phone software that helps businesses manage call forwarding, transfer, screening, and reporting on a centralized platform. It enables users to create pre-recorded greetings and automatically deliver all voicemails to linked email addresses in WAV file format. Read more about VoiceShot
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CloudTalk   

159
Cloud-based call center software for sales and support teams
CloudTalk is a full-featured, cloud-based telephony software ready to use at the touch of a button, for sales and support teams of all sizes. Read more about CloudTalk
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Cloud-based call center software for sales and support teams
CloudTalk is a full-featured, cloud-based telephony software ready to use at the touch of a button, for sales and support teams of all sizes. Read more about CloudTalk
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VirtualPBX   

22
Trusted VoIP for any office, anywhere.
Communicate with your remote workforce using VirtualPBX. Our cloud-based Business Phone System lets you connect your users and their favorite devices. Plans starting at $9.99. Read more about VirtualPBX
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Trusted VoIP for any office, anywhere.
Communicate with your remote workforce using VirtualPBX. Our cloud-based Business Phone System lets you connect your users and their favorite devices. Plans starting at $9.99. Read more about VirtualPBX
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InGenius   

2
Call center CRM-integrated software
InGenius is a computer telephony integration (CTI) innovator that connects Asterisk, Avaya, Cisco, Genesys and Mitel phone systems into Microsoft Dynamics, Salesforce and ServiceNow CRMs. The solution adapts to individualized contact center needs. Read more about InGenius
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Call center CRM-integrated software
InGenius is a computer telephony integration (CTI) innovator that connects Asterisk, Avaya, Cisco, Genesys and Mitel phone systems into Microsoft Dynamics, Salesforce and ServiceNow CRMs. The solution adapts to individualized contact center needs. Read more about InGenius
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Nextiva   

238
Simplifying Business Communication
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality. Read more about Nextiva
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Simplifying Business Communication
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality. Read more about Nextiva
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Talkdesk   

644
The world's leading cloud-based contact center software.
Benefit from comprehensive call center software functionality from inside Zendesk, Salesforce and Desk.com with the Talkdesk CTI Widget. Read more about Talkdesk
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The world's leading cloud-based contact center software.
Benefit from comprehensive call center software functionality from inside Zendesk, Salesforce and Desk.com with the Talkdesk CTI Widget. Read more about Talkdesk
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Dialpad Talk   

348
Business phone system for enterprises
Dialpad Talk is a cloud phone system which provides enterprises with a central telephony platform from which to manage instant messaging, SMS & audio & video calling. Read more about Dialpad Talk
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Business phone system for enterprises
Dialpad Talk is a cloud phone system which provides enterprises with a central telephony platform from which to manage instant messaging, SMS & audio & video calling. Read more about Dialpad Talk
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Intulse   

92
VoIP business phone system for organizations of all sizes
Intulse is a cloud-based VoIP system designed to help organizations streamline processes for inbound and outbound communications by providing phone solutions. Key features include team collaboration, call queue management, conference calling, voicemail, number porting, and reporting. Read more about Intulse
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VoIP business phone system for organizations of all sizes
Intulse is a cloud-based VoIP system designed to help organizations streamline processes for inbound and outbound communications by providing phone solutions. Key features include team collaboration, call queue management, conference calling, voicemail, number porting, and reporting. Read more about Intulse
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XCALLY   

78
Omnichannel contact center management
Let your Agents handle inbound and outbound calls through our web platform (WebRTC) or our softphone. Supervisors can easily manage Agents, Queues, PBX Extensions, Dial plans, IVR projects and more thanks to the XCALLY user-friendly web interface, with several realtime dashboards and panels. Read more about XCALLY
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Omnichannel contact center management
Let your Agents handle inbound and outbound calls through our web platform (WebRTC) or our softphone. Supervisors can easily manage Agents, Queues, PBX Extensions, Dial plans, IVR projects and more thanks to the XCALLY user-friendly web interface, with several realtime dashboards and panels. Read more about XCALLY
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Bria   

79
VoIP communication and collaboration management solution
Bria is a cloud-based and on-premise VoIP solution that helps businesses manage communication & collaboration via messaging, file sharing, video conferencing & more. The white-label capabilities help organizations design a personalized softphone using custom logos, themes, colors, and configuration. Read more about Bria
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VoIP communication and collaboration management solution
Bria is a cloud-based and on-premise VoIP solution that helps businesses manage communication & collaboration via messaging, file sharing, video conferencing & more. The white-label capabilities help organizations design a personalized softphone using custom logos, themes, colors, and configuration. Read more about Bria
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ChaseData   

133
Cloud-based call center solution for SMBs
ChaseData offers a cloud-based call center solution with both inbound and outbound calling facility and an interactive voice response capability. Read more about ChaseData
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Cloud-based call center solution for SMBs
ChaseData offers a cloud-based call center solution with both inbound and outbound calling facility and an interactive voice response capability. Read more about ChaseData
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LiveAgent   

936
Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
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Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
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Aircall   

172
Phone system for support and sales teams
Replace your old phones with Aircall's cloud-based phone system. Integrated, collaborative and insightful. Your phone system re-invented. Read more about Aircall
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Phone system for support and sales teams
Replace your old phones with Aircall's cloud-based phone system. Integrated, collaborative and insightful. Your phone system re-invented. Read more about Aircall
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Five9  

376
Cloud contact and call center software
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more… Read more about Five9
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Cloud contact and call center software
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more… Read more about Five9
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Genesys Cloud  

101
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
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Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
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NUACOM  

30
All-in-one Cloud Phone System for SMBs
NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication solution. The platform offers over 50 business-class features to help boost productivity, connect departments, and centralize telephony for all locations. Read more about NUACOM
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All-in-one Cloud Phone System for SMBs
NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication solution. The platform offers over 50 business-class features to help boost productivity, connect departments, and centralize telephony for all locations. Read more about NUACOM
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SpitFire  

20
Web-based predictive dialer software for call centers
SpitFire Enterprise Predictive (SEP) is a web-based call center software which offers tools to launch blended inbound and outbound call center campaigns. Read more about SpitFire
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Web-based predictive dialer software for call centers
SpitFire Enterprise Predictive (SEP) is a web-based call center software which offers tools to launch blended inbound and outbound call center campaigns. Read more about SpitFire
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Convoso  

14
Convert more leads in less time!
Convoso's cloud contact center software provides powerful and easy-to-use solutions to help businesses cost-effectively increase their sales pipelines by up to 150% and deliver top-tier customer experience. Our cutting-edge call center tools are designed to provide your agents and customers with an enjoyable experience and optimal results. Read more about Convoso Our blended, cloud contact center software provides fully-integrated end-to-end applications that include: 'lite' CRM, PBX system, intelligent dialer, hosted IVR, webRTC softphone, LMS, reporting tools, and more!
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Convert more leads in less time!
Convoso's cloud contact center software provides powerful and easy-to-use solutions to help businesses cost-effectively increase their sales pipelines by up to 150% and deliver top-tier customer experience. Our cutting-edge call center tools are designed to provide your agents and customers with an enjoyable experience and optimal results. Read more about Convoso Our blended, cloud contact center software provides fully-integrated end-to-end applications that include: 'lite' CRM, PBX system, intelligent dialer, hosted IVR, webRTC softphone, LMS, reporting tools, and more!
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ShoreTel  

210
Cloud phone system & contact center software & services
ShoreTel integrates a cloud-based business phone system with a hosted contact center to offer ACD, call recording, queueing, and dashboards & reports. Read more about ShoreTel
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Cloud phone system & contact center software & services
ShoreTel integrates a cloud-based business phone system with a hosted contact center to offer ACD, call recording, queueing, and dashboards & reports. Read more about ShoreTel
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CallTools  

79
All-in-one predictive dialer & inbound call center solution
CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill based routing, & more. Read more about CallTools
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All-in-one predictive dialer & inbound call center solution
CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill based routing, & more. Read more about CallTools
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Intermedia Unite  

71
All-in-one communications & collaboration tool
Award-winning, highly reliable, cloud-based phone system that helps small businesses lower costs & increase employee productivity. With complementary mobile & desktop apps users stay seamlessly connected. Unite is backed by J.D. Power-certified 24/7 support & a 99. Read more about Intermedia Unite99% uptime service level agreement.
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All-in-one communications & collaboration tool
Award-winning, highly reliable, cloud-based phone system that helps small businesses lower costs & increase employee productivity. With complementary mobile & desktop apps users stay seamlessly connected. Unite is backed by J.D. Power-certified 24/7 support & a 99. Read more about Intermedia Unite99% uptime service level agreement.
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