Tenfold Sales Dialer Pricing, Features, Reviews & Comparison of Alternatives

Tenfold Sales Dialer Reviews

Tenfold Sales Dialer

CRM & phone system integration software

5.0/5 (13 reviews)
225     2,644

Tenfold Sales Dialer - formerly Callinize - is a cloud based software for sales teams of all sizes. The solution connects sales agents' phone systems to their CRM and automatically logs all call activity, helping them to solve sales-related problems and achieve their sales targets. Tenfold Sales Dialer automatically logs all calls in CRM software such as Close.io, Infusionsoft, Insightly, SugarCRM and Salesforce.

The solution offers useful features such as gamification, call tracking, a call analytics dashboard and click-to-dial. Agents can take call notes and view them on an activity slider. Tenfold Sales Dialer combines phone and CRM data to provide several useful insights through analytics.

Other key features of the software include task follow up, call history, sales call workflow, automated routing and call tracking. Users can view complete information as the solution logs all calls in the background; and the team can concentrate on closure of deals rather than data entry. The solution is useful for inside sales teams comprised of more than 10 members who want to quickly increase revenue and efficiency. Tenfold Sales Dialer key customers include Intercontinental Hotels Group, Ubergeek Girl and Lead Research Group.
www.tenfold.com

Tenfold Sales Dialer Reviews (13)

Latest reviews

 A Must Have for All Sales and Sales Development Teams

Who knew you could sync your phone activity with your CRM so easily...and with such an inexpensive tool!? My time is more efficient, better prepared to do callbacks and always has our notes at our fingertips and it makes using the phone to call back (much better results than email) so much easier ...

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Reviewed 6th of October, 2015 by David Zimmerman

 

 This is a must for anyone that uses Sales Force

This is an amazing product with amazing support.

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Reviewed 2nd of October, 2015 by Michael Coward

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Tenfold Sales Dialer Pricing

Starting from: $499.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

The software is available in 3 editions:

Pro - $499 per month
Team - $999 per month
Enterprise - $2249 per month

A free trial is available.

Key Features of Tenfold Sales Dialer

  • Call analytics dashboard
  • Activity logging
  • Assign follow up tasks to team members
  • Caller info pop-ups on inbound/outbound calls
  • Activity history shown in caller info pop-up
  • Automatic call logging to CRM
  • Custom field data in pop-up
  • Email template integration
  • Gamification of call activity
  • Lead capture
  • Update lead status on call
  • Opportunity management
  • Team based analytics
  • Leads slipping away notification emails
  • Records creation & management
  • Social media integration
  • Relate calls to cases & tickets
  • Click to dial on all Google Chrome pages
  • Open API for third party integrations
  • Integrate with MS Dynamics CRM and Freshdesk

Tenfold Sales Dialer Screenshots (6)

Tenfold Sales Dialer screenshot: Track customer interaction with the activity barTenfold Sales Dialer screenshot: Generate business insights with robust analytics featuresTenfold Sales Dialer screenshot: Track agents' calling performanceTenfold Sales Dialer screenshot: Call online contacts instantly with the click-to-dial featureTenfold Sales Dialer screenshot: Manage leads and track their communication histroyTenfold Sales Dialer screenshot: Create and save notes

Specifications

Intended Users
Large Enterprises, Mid Size Business, Small Business
Devices Supported
Mac, Windows, Web-based, iPhone, Windows Phone, iPad
Supported Countries
Asia, Australia, Brazil, Canada, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom, United States
Supported Languages
English
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Alternatives to Tenfold Sales Dialer

Benefits

• Use Tenfold Sales Dialer alongside Zoho, SugarCRM, Zendesk, Infusionsoft, Insightly, Salesforce and other CRM systems thanks to an extensive list of integrations.

• Dial any number in just one click and store that information to a CRM with Tenfold Sales Dialer's click-to-dial function.

• Call 30% more contacts thanks to Tenfold Sales Dialer automatically logging every call made and received to the CRM system.

• Use @mentions to automatically email colleagues with call notes and records, keeping them in the loop.

• Generate reports in one click and make use of Tenfold Sales Dialer's actionable analytics.

Videos

David Zimmerman

Verified Reviewer

A Must Have for All Sales and Sales Development Teams

06/10/2015

Who knew you could sync your phone activity with your CRM so easily...and with such an inexpensive tool!? My time is more efficient, better prepared to do callbacks and always has our notes at our fingertips and it makes using the phone to call back (much better results than email) so much easier to do. For those making a high volume of calls and phone activity, you should definitely be using callinize.

Pros

Huge time saver for me and my team (both the SDR team and sales team). My notes are also 100 times better now and it's easier to log all activity rather than just doing it when I have time or catching up later on (aka never doing it).

Cons

I didn't really see any cons with using Callinize. The one feature that they didn't offer was a dialer but I've never really used that type of sales as I prefer a more targeted approach, so it wasn't really all that negative for me.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
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Michael Coward

Verified Reviewer

This is a must for anyone that uses Sales Force

02/10/2015

This is an amazing product with amazing support.

Pros

improves efficiency with the team, easy of use and amazing support. This program blows away any other system, the team that supports this program is second to none. The system is accurate, fast, searchable and scalable. The team listens to what you are asking for and delivers 100%.

Cons

There are minumal times it has system outages.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
Read more
Craig Murphy

Verified Reviewer

Callinize is a No Brainer

02/10/2015

We have used Callinize at IHG for almost a year and have been very happy with the product, delivered results, and their customer support. Callinize is a must have for anyone wanting to streamline their efficiencies, maximize their time, and leverage their resources. Callinize is extremely easy to use and takes productivity reporting to a whole new level. This company realizes the value of a customer and works hard to earn and retain the trust and relationship with it's customers.

Pros

Ease of setting up users within the system. Scalability of the product. Flexibility within the browser windows. Amount of information instantly displayed. Saving of key strokes & mouse clicks during searches. Reporting, Reporting, Reporting - literally saved hours from previous reporting mechanisms.

Cons

Like any other computer platform there will be hiccups, server crashes, etc... CRM customizations could cause mapping issues with Callinize. HOWEVER Callinize worked hard to make their product work with our customizations. Few instances where a system change would happen and we need an update. 8 out of 10 times the issue would be our own company network issue. Callinize would instantly get working on whatever issue would come up and work with our internal team to resolve the issue.

Rating breakdown

Value for money
Ease of use

Time used: 6-12 months

Source: GetApp
Helpful?   Yes   No
Read more
Sean Allen

A tool so great Dale Carnegie would use it!

02/10/2015

While reading Dale Carnegie's "How to Win Friends and Influence People" I took away two important lessons. 1. You should talk in terms of the other person's interest. 2. Make them feel important, and do it sincerely. Callinize allows me to do just that with every customer that calls. As soon as my phone rings I know exactly who is calling and what interactions have recently taken place. This affords me the ability to greet them with the sweetest word in their vocabulary, their name. I can hear the smile on my customer's face when I greet them with a "Good morning John!" and immediately pick up where we left off. Callinize is a must have for anyone that wants to give their customers the VIP experience!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
Property Manager (Nonprofit Organization Management company, 11-50 employees)
Verified Reviewer

Incredible Product!

01/10/2015

Callinize revolutionized the way my team sells. It made my life as a sales leader easier, and made my team more productive from day 1. Very intuitive with phenomenal support. Highly recommended!

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 6-12 months

Source: GetApp
Helpful?   Yes   No
Read more
Peter Bruu

Great App, Great Team, Great Support, Great Value

27/09/2015

We love Callinize and cant imagine not having it. And the people behind it seem to really care about me and my needs and they love their product. All my requests are addressed in a timely manner and they work with me to understand my needs to learn how to improve the app. And value for the cost per user is off the charts!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Joel Maloff

Excellent Add-On for Business

27/09/2015

One of the biggest challenges in using any CRM is the manual effort and mental discipline required to log calls. By integrating Callinize with the CRM, we no longer have to think about it. Calls are automatically associated with accounts of record or the opportunity to create a new account is provided. This functionality is going to become second nature, just like using voice mail or e-mail!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Brian Aron

Callinize is great!

27/09/2015

Callinize really helps with organizing my calls. It also saves a lot of time by saving activities and creating new tasks for me in SFDC. Their support line has been outstanding with helping learn the process. Now, it's easy. Thank you Dan!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Matthew Thomas

Increase Productivity with Callinize

27/09/2015

Operating in a fast paced sales environment, we are constantly looking for ways to become more efficient. Callinize has allowed us to do just that with increased call volume, faster navigation through SalesForce, improved customer service through better task management, and increased quality of note taking on calls. Our sales reps are able to identify clients in our data base much quicker as they call in using the Callinize pop-up window. Reps now call through a higher volume prospects utilizing the click to dial feature and can simultaneously log the call activity while setting a follow up task which saves us lots of time. In an industry where time is your enemy, this application is priceless. The Callinize customer service is very responsive which is hard to come by these days. I would recommend this solution to anyone looking to improve efficiency and increase productivity.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Craig Murphy

Callinize is a Must Have Add-On

27/09/2015

Callinize should be an automatic add-on when purchasing Salesforce. IHG being the largest franchise hotel company on the plant depends on my team to support 4,800+ hotels globally. We needed a more effective way to recognize/identify our callers, and efficient way to pre-populate case screens. Callinize has been a great solution and their team has worked diligently with us to ensure our needs are met. The administrator website it straightforward and simple to use. Callinize provides better in-depth analytics than even our current Avaya phone system. The statistics are tied directly into Salesforce, so I¿m able to create customized call reports around the Callinize data easily via standard Salesforce Reporting. I would highly recommend Callinize for your company.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more

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