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Top Rated Telephony Software with Zendesk - Page 2

Last updated: June 2026

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70 software options

Amazon Connect logo

Scalable Omnichannel Contact Center Solution

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Amazon Connect is an omnichannel contact center solution that utilizes built-in AI and ML to deliver high-quality voice and interactive chat experiences. With Amazon Connect, teams can easily automate interactions using intuitive interactive voice response (IVR) systems and chatbots.

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Call Center Studio logo

Pay-as-you-go • Scalable • AI Powered • Better CX

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Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

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SnapCall logo

Video, Voice calls and Screen Sharing inside the chat.

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SnapCall allows voice, video, and screen sharing inside the chat with a client. You don't need a phone number or the use of third-party services. SnapCall is fully integrated into Zendesk, LiveChat, Intercom, Kustomer platforms. Embedding takes one click, without the need to insert html codes.

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ViaDialog logo

Smart interactions

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AI cloud contact center for managing voice, chat, email & social media. Boost CX with automation, routing & CRM integration.

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Voicespin logo

AI-based omnichannel contact center platform

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VoiceSpin provides AI-based contact center solutions that integrate voice and digital communication channels into a single platform. The system features AI voice bots, chatbots, auto dialers, and speech analyzers that automate routine tasks and customer interactions. It offers omnichannel capabilities connecting email, SMS, social media, and messaging apps with CRM integrations for streamlined customer experience management.

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ConneXio logo

Cloud-based customer interaction management software

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ConneXio is a cloud-based customer interaction management system that helps businesses manage contact database, priority call routing (PCR), agent scripting, and more. The automated call distribution (ACD) system enables administrators to automatically distribute incoming calls to available agents.

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Placetel logo

All-in-one - cloud calling, team messaging & online meetings

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Placetel + Webex combines business telephony software from the cloud with the full Webex suite. Benefit from over 150 telephone system features paired with video conferences in HD, file and screen sharing, call control, instant messaging, call center functions and unified communication.

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CloudAgent logo

Inbound, outbound & blended cloud contact center

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Cloudagent covers the needs of inbound, outbound and blended contact centers with ACD, IVR, CTI, dialer and more.

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RingCentral Engage Voice logo

Outbound contact center software for business of all sizes

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RingCentral Engage Voice is a cloud-based contact center solution designed to help businesses automate processes for customer service agent on-boarding, with call scripting, historical reporting & CRM integrations. The platform aims to improve sales performance by saving time for agents & customers.

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EveryDay Voip logo

Cloud-based PBX system

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EveryDay Voip is a cloud-based PBX system, which helps businesses facilitate internal and external communications using various channels such as phone, video meeting, messaging, and more. Features include voicemail, hotdesking, internet fax, concurrent calling, and team collaboration.

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metricVOICE logo

Cloud Hosted Voice & UCaaS - metricVOICE by Fastmetrics

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metricVOICE by Fastmetrics - cloud hosted phones, VoIP & UCaaS. Backed by LIVE USA SUPPORT.

Connect how you work, where you work. The ESSENTIALS plan starts from $15 per month.

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CallHippo logo

Cloud-based phone system for sales, support & growing teams

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CallHippo is a Virtual Phone System that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. 24x7 World Class Support. Instant Setup

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Vivocha logo

Next Generation Customer Interaction Platform

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CallBack allows customers to provide their telephone number and be called back from the agents either immediately (CallBackNow) or later (CallBackLater)

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Aline logo

Cloud-based VoIP phone system

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Aline is a cloud-based VoIP phone system, which helps businesses handle incoming and outgoing calls through call routing, recording, shared extensions, live chat and various other functionalities. Other features include customizable caller ID, virtual fax, call transfer, and spam blocking.

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BeInContact logo

Your 100% Cloud Omnichannel Contact Center solution

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BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.

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Unified Communications as a Service (UCaaS) logo

Cloud based IP phone with unified communication features

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Evolve IP's cloud IP phone systems free your business from managing carriers, hardware and vendors by providing an enterprise quality hosted PBX.

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Exotel logo

Full-stack customer engagement platform-CPaaS, CCaaS,Chat AI

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Exotel is the emerging market's full-stack customer engagement platform that offers a communication API framework to build your conversational portfolio, an omnichannel contact center and a conversational AI toolkit to improve speed, quality and outcomes of customer conversations.

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Acefone logo

VoIP Phone Service trusted by modern businesses

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Acefone is a VoIP telephony provider trusted by 10,000+ reputed companies. Experience HD customer interactions and uninterrupted collaboration with agile telephony solutions such as virtual numbers, IVR, click-to-call, outbound calling, etc. Special offer: Unlimited calling at just $12.99/user/month

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8x8 Contact Center logo

One solution for every customer interaction.

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8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success.

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3CX logo

Web & mobile-based (Android, iOS) communications system.

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3CX is a phone system that handles call queues, built-in video calls, and web conferencing. It integrates website live chat, Facebook & text messages all in one system. The open-platform is fully compatible with popular IP phones & SIP trunks.

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Cloudya logo

Integrated business communications platform.

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Cloudya delivers smart communication solutions for businesses with a cloud-powered suite. It integrates voice and video calls, customer contact management, CRM tools, seamless collaboration, and enablement features - all in one platform to boost productivity and streamline operations.

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Ring.io logo

Intelligent sales call handling with native CRM integration

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Ringio promises improved caller productivity with logging, lead generation, call routing and reporting features crucial to improving sales and customer support

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Ring4 logo

Second phone number app for texting and calling

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Ring4 provides companies and individuals with a lightweight cloud telephony solution to manage phone lines as simply as they manage emails. The Ring4 smart numbers work on any iOS or Android device and can be managed via the Admin Console.
Ring4 starts at $9.99/month/line.

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Bird logo

Enterprise cloud communications platform

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Power your operations and start building your communications solution with a custom telephony system.

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Truly logo

Professional business calling and routing for mobile devices

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All-cellular business phone solution offers professional call quality, conversation tracking, and CRM integration for iOS and Android devices

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