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Top Rated Unified Communications Software with Third-Party Integrations in 2026

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Third-party integrations enhance unified communications software by connecting various tools and platforms, improving workflow efficiency. Integrations with CRMs, Microsoft products, and mobile apps facilitate better communication, remote work, and content creation. Our reviewers in unified communications software rated this feature as highly important.

4 Best Unified Communications Software with Third-Party Integrations

  • Webex Suite
  • Slack
  • Microsoft Teams - Highest rated for third-party integrations
  • Zoom Workplace

See other top Unified Communications products with third-party integrations

How we picked the 4 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the unified communications software category. They also needed to have sufficient reviews about third-party integrations, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for third-party integrations based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 4 best products

Webex Suite logo
4.4
(7.3K)
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User insights about the third-party integrations feature

Users report that Webex Suite's third-party integrations are beneficial for enhancing meeting experiences. They highlight its compatibility with tools like Google Workspace, MS Office 365, and PowerPoint for scheduling and sharing content. Reviewers appreciate the ability to integrate various apps and developers' tools, though some note issues with Outlook integration and occasional system freezes. They find the integrations helpful for syncing and simplifying workflows, even though some users do not utilize this feature extensively.
“It allows to integrate various third party apps G Suite, Facebook etc. to be integrated easily in some quick simple steps. This helps us sync and makes it more useful in our requirements.”
KK

Krishna K.

Software Engineer

“Third party integrations are important as it enhances the experience of the meeting by the use of features like Google Calendar, MS Office 365 etc.”
MK

Mohit K.

Personal Assistant

Unified Communications key features coverage

Webex Suite offers 6 out of the 6 key features for Unified Communications software identified by reviewers:

Mobile Access4.4
Alerts/Notifications4.4
Access Controls/Permissions4.4
Screen Sharing4.5
Chat/Messaging4.6
File Sharing4.2

Pros and cons based on 7,395 verified reviews

54% of users rated Webex Suite 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 7,395 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Efficient remote collaboration

Robust communication conferencing

Enhanced team collaboration

Interactive webinars

Effective online training

Cons:

Connectivity issues

Browser compatibility problems

Complicated issue management

Navigation and screen issues

User experience challenges

See pros and cons details

Pricing

Starting price:$25 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Slack logo
4.7
(24K)
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User insights about the third-party integrations feature

Reviewers appreciate Slack's extensive third-party integrations, highlighting its compatibility with tools like Google Drive, Zoom, Outlook, and GitHub. They find it valuable for receiving notifications, sharing documents, and managing tasks without leaving the platform. Users report that integrations with tools like ZenDesk, Confluence, and Asana enhance productivity. However, some users mention that the Notion integration is less effective and that the Google Calendar integration can be redundant. Overall, they value the ease of setup and the ability to streamline workflows within Slack.
“Slack has a plethora of extensions and third party integrations that work for our team. My personal favorite is when a notification is pushed to our group chat whenever someone closes a sale. It can be anything fun (like polls) or for business (like our billing system integration.)”
MR

Mark R.

Customer Experience Manager

“I integrate with Google Drive so I can easily see when someone comments or edits my docs. Rather than the notifications getting lost in my email, I am notified when a doc is edited right in Slack and it allows me to quickly access the correct file. ”
Verified reviewer profile picture

Karlee O.

Digital Marketing Specialist

Unified Communications key features coverage

Slack offers 6 out of the 6 key features for Unified Communications software identified by reviewers:

Mobile Access4.7
Alerts/Notifications4.6
Access Controls/Permissions4.5
Screen Sharing4.4
Chat/Messaging4.9
File Sharing4.6

Pros and cons based on 24,035 verified reviews

72% of users rated Slack 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 24,035 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

Cons:

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details

Pricing

Starting price:$8.75 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Microsoft Teams logo
4.5
(10.9K)
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User insights about the third-party integrations feature

Reviewers indicate that Microsoft Teams offers useful third-party integrations, particularly with Microsoft 365 apps like Outlook and Planner. They find it convenient for scheduling meetings and managing tasks. Users report that integrations with tools like QuickBooks and CRM systems enhance productivity. However, some reviewers mention that Teams disrupts non-Microsoft systems and lacks extensive third-party support. They appreciate the ability to include external participants in meetings and the seamless integration with various productivity tools, though some find the process complicated.
“It enable users to connect and use a wide range of external apps and services within the platform which enhances productivity by allowing seamless access to tools for project management and file storage.”
Verified reviewer profile picture

Hind A.

Phd Researcher

“Integrations with Microsoft 365 apps such as Planner as well as third-party services is convenient and useful during meetings. It helps reduce our overhead to integrate third party apps.”
KK

Krishna K.

Software Enginner

Unified Communications key features coverage

Microsoft Teams offers 6 out of the 6 key features for Unified Communications software identified by reviewers:

Mobile Access4.4
Alerts/Notifications4.3
Access Controls/Permissions4.3
Screen Sharing4.5
Chat/Messaging4.7
File Sharing4.4

Pros and cons based on 10,931 verified reviews

58% of users rated Microsoft Teams 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 10,931 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Cons:

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details

Pricing

Starting price:$4 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Zoom Workplace logo
4.6
(14.5K)
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User insights about the third-party integrations feature

Reviewers find Zoom Workplace's third-party integrations helpful for enhancing collaboration and productivity. They appreciate its compatibility with tools like Google Calendar, Slack, and Box, allowing for seamless scheduling and content sharing. Users report that integrations with Asana, Dot Collector, and Dropbox Spaces facilitate efficient workflows. However, some reviewers mention limited integration options and the need for improvement. Overall, they value the ease of use and the ability to integrate various applications to streamline meetings and maintain organization.
“Zoom's integration with other services and applications is smooth and easy. from our Google Workspaces to our Slack. its made itself right at home into multiple workflows and the new Box integration is amazing! The ability to share and work with Box managed content via Zoom is second to none!”
JW

John W.

Sr Engineer, IT Platform and Infrastructure

“We integrated Zoom into Slack so that we can quickly fire up an impromptu meeting by hitting "Zoom/" Super convenient and fast when Slack video just doesn't do the trick”
BL

Ben L.

Director

Unified Communications key features coverage

Zoom Workplace offers 6 out of the 6 key features for Unified Communications software identified by reviewers:

Mobile Access4.6
Alerts/Notifications4.5
Access Controls/Permissions4.5
Screen Sharing4.7
Chat/Messaging4.7
File Sharing4.3

Pros and cons based on 14,520 verified reviews

69% of users rated Zoom Workplace 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 14,520 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Effective remote communication

Enhanced team collaboration

High-quality video conferencing

Effective online learning

Versatile webinar hosting

Cons:

Frequent connection issues

Inconsistent audio control

Concerns about security

Limitations of free plan

High cost concerns

See pros and cons details

Pricing

Starting price:$14.99 per user/per month|Free version:Available|Free trial:Not available

Prices may vary depending on the number of users and features.

Other Top Rated Unified Communications Software with Third-Party Integrations in 2026

Slack logo
Category Leaders

A single place for team communication and workflows

learn more
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
Zoom Workplace logo

Zoom is an all-in-one collaboration platform

learn more
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

learn more
Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Read more about GoTo Meeting

Users also considered
Microsoft Teams logo

Chat-based workspace in Office 365

learn more
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Webex Suite logo

One app for everything. And everyone.

learn more
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

learn more
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media.

Start with a 30-Day free trial, no credit card needed, no contracts.

Read more about LiveAgent

Users also considered
Ringover logo
Category Leaders

100% cloud phone for startups and SMEs

learn more
Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

Read more about Ringover

Users also considered
Nextiva logo

AI-enabled solution to streamline business communication

learn more
AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

Read more about Nextiva

Users also considered
NetSuite logo

AI-powered cloud-based business management suite

learn more
NetSuite is an AI-powered cloud-based business management suite. It helps organizations streamline their operations and gain real-time insights into their performance. The suite caters to a range of industries such as manufacturing, retail, and professional services.

Read more about NetSuite

Users also considered
Workplace from Meta logo

A simple and secure way to connect your organization.

learn more
Workplace from Facebook is a simple and secure way for people to share knowledge, work together and build connected communities.

Read more about Workplace from Meta

Users also considered
Lime Connect logo

Live chat and customer messaging for businesses of all sizes

learn more
Lime Connect is the leading GDPR-compliant software for messaging & automation that helps businesses transform customer communication.

Read more about Lime Connect

Users also considered
RingEX logo

RingEX - AI meets trusted communications

learn more
Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Read more about RingEX

Users also considered
GoTo Connect logo

The first-ever truly unified voice and video solution.

learn more
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

Read more about GoTo Connect

Users also considered
Livestorm logo
Category Leaders

Engage your audience with better video communication

learn more
Livestorm enables powerful, yet pain-free video engagements at scale. Our end-to-end video engagement platform requires no downloads, facilitates easy collaboration while capturing actionable insights—all in one place.

Read more about Livestorm

Users also considered
Bitrix24 logo

All in one business management workspace

learn more
Bitrix24 #1 FREE unified communications platform used by 12 million companies.

Read more about Bitrix24

Users also considered
Weave logo

Customer communication and appointment scheduling solution

learn more
Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

Read more about Weave

Users also considered
3CX logo

Web & mobile-based (Android, iOS) communications system.

learn more
3CX is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry. Work efficiently from anywhere. Video conferencing, live chat, mobile apps and advanced contact center features are all included at a fraction of the cost.

Read more about 3CX

Users also considered
Kixie PowerCall logo

More Connections, Better Conversations. AI-enhanced RevComms

learn more
Kixie is a cutting-edge revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation.

Read more about Kixie PowerCall

Users also considered
Flock logo

Communication and collaboration platform for teams

learn more
Flock is a collaborative messaging app for teams which enables users to discuss projects and find and share information and ideas effectively and efficiently

Read more about Flock

Users also considered
Front logo

AI-enabled customer service platform for collaboration

learn more
Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication with automated workflows and real-time collaboration behind the scenes.

Read more about Front

Users also considered
Pumble logo
Category Leaders

Communication and collaboration management application

learn more
Pumble helps businesses in healthcare, software development, financial services, and other industries chat with members across departments and multiple locations. Users can create public or private channels with custom names and descriptions to collaborate on projects and exchange information.

Read more about Pumble

Users also considered
Dialpad logo
Category Leaders

Cloud communications system for enterprise businesses

learn more
Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

Read more about Dialpad

Users also considered
Wildix logo

The First Sales-Oriented Unified Communications Solution.

learn more
Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.

Read more about Wildix

Users also considered
Missive logo
Category Leaders

Collaborative inbox for teams

learn more
Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience.

Read more about Missive

Users also considered
Glassix logo

One inbox, countless smiles

learn more
Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. Powered by GPT-4.

Read more about Glassix

Users also considered

Key features for Unified Communications software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Mobile Access: Reviewers highlight the convenience of staying connected on the go, with synchronization between mobile and desktop versions, ensuring flexibility and uninterrupted communication. 95% of reviewers rated this feature as important or highly important.
  • Alerts/Notifications: Users value the ability to customize notifications, receive real-time updates, and set specific alerts for important events, enhancing responsiveness and information management. 94% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Reviewers appreciate the ability to assign specific tasks and permissions, ensuring that users access only relevant information, which enhances security and organization. 92% of reviewers rated this feature as important or highly important.
  • Screen Sharing: Users find screen sharing crucial for presentations and collaboration, allowing clear communication of ideas during meetings and facilitating remote support. 92% of reviewers rated this feature as important or highly important.
  • Chat/Messaging: Reviewers emphasize the importance of chat and messaging for efficient internal communication, allowing quick information exchange and collaboration across different time zones. 92% of reviewers rated this feature as important or highly important.
  • File Sharing: Users value the ease of sharing and collaborating on documents within the platform, appreciating the organization and accessibility of shared files. 87% of reviewers rated this feature as important or highly important.