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Alemba Service Manager Logo

ASM automates your ITSM with a no code workflow engine

Alemba Service Manager Alternatives & Competitors

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Features


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Devices supported


User rating


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Integrated with


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Company size


BOSSDesk logo

BOSSDesk a FrontRunner in Help Desk Software

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Features

Total

BOSSDesk logo
Alemba Service Manager logo

71

103

85

features in common

71

features in common

BOSSDesk logo

BOSSDesk user ratings

Functionality

4.5
(119)

Top features

  • Task Management

    5.0

  • Change Management

    5.0

  • Surveys & Feedback

    5.0

Alemba Service Manager logo

Alemba Service Manager user ratings

Functionality

3.7
(6)

Top features

  • Self Service Portal

    5.0

  • Incident Management

    5.0

  • Change Management

    5.0

Pricing

Starting from

$19/month

Value for money

BOSSDesk logo
4.7

0.9

Alemba Service Manager logo
3.8

What users say about BOSSDesk's value for money

The portability and mobility of the platform are outstanding. The tools are integrated seamlessly.
BOSS is a fantastic company that cares about their customers. The are fast to respond and supportive of our requests.
Freshservice logo

A complete IT service management (ITSM) tool for business

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Features

Total

Freshservice logo
Alemba Service Manager logo

66

130

85

features in common

66

features in common

Freshservice logo

Freshservice user ratings

Functionality

4.3
(584)

Top features

  • Survey/Poll Management

    5.0

  • Live Chat

    5.0

  • License Management

    5.0

Alemba Service Manager logo

Alemba Service Manager user ratings

Functionality

3.7
(6)

Top features

  • Self Service Portal

    5.0

  • Incident Management

    5.0

  • Change Management

    5.0

Pricing

Starting from

$29/month

Value for money

Freshservice logo
4.4

0.6

Alemba Service Manager logo
3.8

What users say about Freshservice's value for money

I love the private note feature as well, we can suggest solutions to specialists working on solving an issue before it is escalated. Something else I liked about FS is their asset management utility.
I placed 2 trouble tickets and I had my account suspended because I apparently was harassing them.
Vivantio logo

Flexible Software. Focused Service.

Features

Total

Vivantio logo
Alemba Service Manager logo

79

158

85

features in common

79

features in common

Vivantio logo

Vivantio user ratings

Functionality

4.2
(178)

Top features

  • Real-Time Notifications

    5.0

  • Remote Access/Control

    5.0

  • Task Management

    5.0

Alemba Service Manager logo

Alemba Service Manager user ratings

Functionality

3.7
(6)

Top features

  • Self Service Portal

    5.0

  • Incident Management

    5.0

  • Change Management

    5.0

Pricing

Starting from

$59/month

Value for money

Vivantio logo
4.3

0.5

Alemba Service Manager logo
3.8

What users say about Vivantio's value for money

The ease of doing business is the most best thing I found in Vivantio and also the reports it generates is simply awesome.
We have received excellent support from cust care at Vivantio throughout the migration plan, and I really appreciate the care, time and dedication he has shown that has helped us enormously.
TOPdesk logo

The service management platform that makes service happen

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Features

Total

TOPdesk logo
Alemba Service Manager logo

68

117

85

features in common

68

features in common

TOPdesk logo

TOPdesk user ratings

Functionality

4.3
(94)

Top features

  • Customizable Fields

    5.0

  • Service Level Agreement (SLA) Management

    5.0

  • Reporting/Analytics

    5.0

Alemba Service Manager logo

Alemba Service Manager user ratings

Functionality

3.7
(6)

Top features

  • Self Service Portal

    5.0

  • Incident Management

    5.0

  • Change Management

    5.0

Pricing

Starting from

$66/month

Value for money

TOPdesk logo
4.3

0.5

Alemba Service Manager logo
3.8

What users say about TOPdesk's value for money

This is very easy to check and improve your own services. I enjoy working with TOPdesk with great pleasure and ease.
This has been a great innovation and development. Great customer support, which is really important.
JIRA Service Management logo

The only ITSM solution built on the Jira platform

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Features

Total

JIRA Service Management logo
Alemba Service Manager logo

58

112

85

features in common

58

features in common

JIRA Service Management logo

JIRA Service Management user ratings

Functionality

4.5
(680)

Top features

  • Remote Monitoring & Management

    5.0

  • Issue Management

    5.0

  • Knowledge Management

    5.0

Alemba Service Manager logo

Alemba Service Manager user ratings

Functionality

3.7
(6)

Top features

  • Self Service Portal

    5.0

  • Incident Management

    5.0

  • Change Management

    5.0

Pricing

Starting from

$17.65/month

Value for money

JIRA Service Management logo
4.3

0.5

Alemba Service Manager logo
3.8

What users say about JIRA Service Management's value for money

Great interface provided by service desk. I would recommend Jira, it has fantastic user interface with a lot features.
It's a good tool to track your tickets and projects you are working on. The entire Gantt chart flow is really good and helps you keep yourself updated with the projects and issues at hand.
Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

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Features

Total

Alloy Navigator logo
Alemba Service Manager logo

74

147

85

features in common

74

features in common

Alloy Navigator logo

Alloy Navigator user ratings

Functionality

4.5
(61)

Top features

  • Inventory Management

    5.0

  • Alerts/Escalation

    5.0

  • Reporting/Analytics

    5.0

Alemba Service Manager logo

Alemba Service Manager user ratings

Functionality

3.7
(6)

Top features

  • Self Service Portal

    5.0

  • Incident Management

    5.0

  • Change Management

    5.0

Pricing

Starting from

$19/month

Value for money

Alloy Navigator logo
4.5

0.7

Alemba Service Manager logo
3.8

What users say about Alloy Navigator's value for money

The help desk and software licensing components really save a lot of time and are easy to use. I've been able to use the software licensing piece to fulfill a Microsoft audit with ease.
The ease of use, ability to customize the software to our needs and the fantastic support we receive.
SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

Features

Total

SolarWinds Service Desk logo
Alemba Service Manager logo

62

93

85

features in common

62

features in common

SolarWinds Service Desk logo

SolarWinds Service Desk user ratings

Functionality

4.4
(572)

Top features

  • Activity Tracking

    5.0

  • Compliance Management

    5.0

  • API

    5.0

Alemba Service Manager logo

Alemba Service Manager user ratings

Functionality

3.7
(6)

Top features

  • Self Service Portal

    5.0

  • Incident Management

    5.0

  • Change Management

    5.0

Pricing

Starting from

$39/month

Value for money

SolarWinds Service Desk logo
4.5

0.7

Alemba Service Manager logo
3.8

What users say about SolarWinds Service Desk's value for money

I am the administrator and I love having the ability to make changes and customization on the fly. The user friendliness of it is well above our previous software we used.
The dashboard and reporting are very helpful. They give us a good picture of how we're doing and where we can improve.
Virima logo

Intelligent CMDB automation and complete IT asset management

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Features

Total

Virima logo
Alemba Service Manager logo

72

92

85

features in common

72

features in common

Virima logo

Virima user ratings

Functionality

4.5
(15)

Top features

  • Inventory Management

    5.0

  • Asset Tracking

    5.0

  • Configuration Management

    5.0

Alemba Service Manager logo

Alemba Service Manager user ratings

Functionality

3.7
(6)

Top features

  • Self Service Portal

    5.0

  • Incident Management

    5.0

  • Change Management

    5.0

Pricing

Starting from

$10,000/year

Value for money

Virima logo
4.9

1.1

Alemba Service Manager logo
3.8

What users say about Virima's value for money

Great product; feature rich. Team seems responsive and looking to help us be successful.
It has been a great product, and they have been a great organization to work with.
EV Service Manager logo

IT service management solution for businesses of all sizes

Features

Total

EV Service Manager logo
Alemba Service Manager logo

31

31

85

features in common

31

features in common

EV Service Manager logo

EV Service Manager user ratings

Functionality

3.4
(12)

Top features

  • Incident Management

    5.0

  • Support Ticket Management

    4.5

  • Problem Management

    4.0

Alemba Service Manager logo

Alemba Service Manager user ratings

Functionality

3.7
(6)

Top features

  • Self Service Portal

    5.0

  • Incident Management

    5.0

  • Change Management

    5.0

Pricing

Starting from

$999/year

Value for money

EV Service Manager logo
3.7

0.1

Alemba Service Manager logo
3.8

What users say about EV Service Manager's value for money

I love the fact that unlike some other offerings, you do not have to be a programmer to accomplish deep customization.
The asset management module is also pretty good to have an idea of who's using what machines with a simple "probe" installed.
HaloITSM logo

ITSM solution for managing incidents & assets

visit website

Features

Total

HaloITSM logo
Alemba Service Manager logo

85

122

85

features in common

85

features in common

HaloITSM logo

HaloITSM user ratings

Functionality

4.7
(36)

Top features

  • Service Level Agreement (SLA) Management

    5.0

  • Remote Access/Control

    5.0

  • Third-Party Integrations

    5.0

Alemba Service Manager logo

Alemba Service Manager user ratings

Functionality

3.7
(6)

Top features

  • Self Service Portal

    5.0

  • Incident Management

    5.0

  • Change Management

    5.0

Pricing

Starting from

£45/month

Value for money

HaloITSM logo
4.6

0.8

Alemba Service Manager logo
3.8

What users say about HaloITSM's value for money

I love how easy things are to customize. Things like adding an action button, a new ticket type, or a workflow are super easy.
Excellent Service with an Excellent Product. Their customer service is very good with someone always happy to help as soon as you call in.
SmartITSM logo

Cloud-based IT service management and help desk software

Features

Total

SmartITSM logo
Alemba Service Manager logo

45

68

85

features in common

45

features in common

SmartITSM logo

SmartITSM user ratings

Functionality

4.5
(6)

Top features

  • Support Ticket Management

    5.0

  • Support Ticket Tracking

    5.0

  • Incident Management

    5.0

Alemba Service Manager logo

Alemba Service Manager user ratings

Functionality

3.7
(6)

Top features

  • Self Service Portal

    5.0

  • Incident Management

    5.0

  • Change Management

    5.0

ServiceTonic logo

ServiceTonic targets small and medium size enterprises

Features

Total

ServiceTonic logo
Alemba Service Manager logo

29

44

85

features in common

29

features in common

ServiceTonic logo

ServiceTonic user ratings

Functionality

(1)

Unique features

  • Content Library

    N/A

  • Service Reporting

    N/A

  • Interaction Tracking

    N/A

Alemba Service Manager logo

Alemba Service Manager user ratings

Functionality

3.7
(6)

Top features

  • Self Service Portal

    5.0

  • Incident Management

    5.0

  • Change Management

    5.0

Neoforce logo

Streamline Teamwork & Customer Service with Neoforce

Features

Total

Neoforce logo
Alemba Service Manager logo

79

138

85

features in common

79

features in common

Neoforce logo

Neoforce user ratings

Functionality

4.3
(4)

Top features

  • Work Order Management

    5.0

  • Support Ticket Management

    5.0

  • Preventive Maintenance

    5.0

Alemba Service Manager logo

Alemba Service Manager user ratings

Functionality

3.7
(6)

Top features

  • Self Service Portal

    5.0

  • Incident Management

    5.0

  • Change Management

    5.0

ky2help logo

IT service management software

Features

Total

ky2help logo
Alemba Service Manager logo

73

88

85

features in common

73

features in common

ky2help logo

ky2help user ratings

Functionality

4.2
(17)

Top features

  • Self Service Portal

    5.0

  • Customer Database

    5.0

  • Access Controls/Permissions

    5.0

Alemba Service Manager logo

Alemba Service Manager user ratings

Functionality

3.7
(6)

Top features

  • Self Service Portal

    5.0

  • Incident Management

    5.0

  • Change Management

    5.0

ChangeGear logo

Comprehensive change and service management.

Features

Total

ChangeGear logo
Alemba Service Manager logo

54

79

85

features in common

54

features in common

ChangeGear logo

ChangeGear user ratings

Functionality

3.9
(50)

Top features

  • Macros/Templated Responses

    5.0

  • Email Management

    5.0

  • Knowledge Base Management

    4.0

Alemba Service Manager logo

Alemba Service Manager user ratings

Functionality

3.7
(6)

Top features

  • Self Service Portal

    5.0

  • Incident Management

    5.0

  • Change Management

    5.0

Pricing

Starting from

$45/year

Value for money

ChangeGear logo
4.1

0.3

Alemba Service Manager logo
3.8

What users say about ChangeGear's value for money

Reporting was horrible, any customization was impossible, the support from the company was horrific, slow to respond, promised everything, never delivered even when we offered to pay for things.
With flexibility comes risk and some of my pain areas are the support services (pay for support) has degraded since I first signed on and are difficult to arrange.
Canfigure logo

Modular ITSM and ITAM solution based on ITIL principles

Features

Total

Canfigure logo
Alemba Service Manager logo

71

139

85

features in common

71

features in common

Canfigure logo

Canfigure user ratings

Functionality

4.6
(21)

Top features

  • Incident Management

    5.0

  • Service Level Agreement (SLA) Management

    5.0

  • Inventory Tracking

    5.0

Alemba Service Manager logo

Alemba Service Manager user ratings

Functionality

3.7
(6)

Top features

  • Self Service Portal

    5.0

  • Incident Management

    5.0

  • Change Management

    5.0

Pricing

Starting from

$450/month

Value for money

Canfigure logo
4.7

0.9

Alemba Service Manager logo
3.8

What users say about Canfigure's value for money

With the SLA integration, we are now providing a better service to our internal customers and have really good data to make good business decisions.
The users expressed their fondness of Supatools over other Asset Management tools, because of its ease of use and functionalities.
SysAid logo

The most advanced AI-powered ITSM platform in the market

visit website

Features

Total

SysAid logo
Alemba Service Manager logo

78

122

85

features in common

78

features in common

SysAid logo

SysAid user ratings

Functionality

4.5
(467)

Top features

  • Knowledge Management

    5.0

  • Approval Process Control

    5.0

  • Service Reporting

    5.0

Alemba Service Manager logo

Alemba Service Manager user ratings

Functionality

3.7
(6)

Top features

  • Self Service Portal

    5.0

  • Incident Management

    5.0

  • Change Management

    5.0

Pricing

Starting from

$79/month

Value for money

SysAid logo
4.6

0.8

Alemba Service Manager logo
3.8

What users say about SysAid's value for money

We've been provided prompt, friendly, and accurate help from both the sales and tech support teams at SysAid over the years. They are always eager to help in any way possible.
Their professional support has always been receptive and their ability to present solution for complex business processes has always been impressive.
Atera logo

Ultimate All-In-One RMM Tool Suite for MSPs & IT Departments

visit website

Features

Total

Atera logo
Alemba Service Manager logo

62

143

85

features in common

62

features in common

Atera logo

Atera user ratings

Functionality

4.3
(389)

Top features

  • Real-Time Updates

    5.0

  • Problem Management

    5.0

  • Configuration Management

    5.0

Alemba Service Manager logo

Alemba Service Manager user ratings

Functionality

3.7
(6)

Top features

  • Self Service Portal

    5.0

  • Incident Management

    5.0

  • Change Management

    5.0

Pricing

Starting from

$129/month

Value for money

Atera logo
4.7

0.9

Alemba Service Manager logo
3.8

What users say about Atera's value for money

That gets to be really useful for mundane things like disks getting full and memory getting full. The community shared scripts are great to copy and improve on.
The only thing that has been frustrating is the lack of multimonitor support in Splashtop (the main remote connection software).
NinjaOne logo

Automate the hardest parts of IT with NinjaOne

visit website

Features

Total

NinjaOne logo
Alemba Service Manager logo

56

194

85

features in common

56

features in common

NinjaOne logo

NinjaOne user ratings

Functionality

4.5
(232)

Top features

  • Issue Auditing

    5.0

  • Patch Testing

    5.0

  • File Sharing

    5.0

Alemba Service Manager logo

Alemba Service Manager user ratings

Functionality

3.7
(6)

Top features

  • Self Service Portal

    5.0

  • Incident Management

    5.0

  • Change Management

    5.0

Pricing

Value for money

NinjaOne logo
4.7

0.9

Alemba Service Manager logo
3.8

What users say about NinjaOne's value for money

The patch management works great, clients feel confident that we are proactive with important security updates.
Coming from the ConnectWise ecosystem we were very excited to see a platform that was modern, easy to use and had fantastic integrations with the products we use.
Summit logo

The future of IT service management begins with AI.

Features

Total

Summit logo
Alemba Service Manager logo

74

85

85

features in common

74

features in common

Summit logo

Summit user ratings

Functionality

4.5
(27)

Top features

  • Support Ticket Management

    5.0

  • Service Catalog

    5.0

  • IT Asset Management

    5.0

Alemba Service Manager logo

Alemba Service Manager user ratings

Functionality

3.7
(6)

Top features

  • Self Service Portal

    5.0

  • Incident Management

    5.0

  • Change Management

    5.0

Pricing

Starting from

$89/month

Value for money

Summit logo
4.5

0.7

Alemba Service Manager logo
3.8

What users say about Summit's value for money

I like the overall design of this software and some features are really good like workflow and ticket routing and the orchestration things.
Completeness of solution, flexibility and ease of use - vision for the product by SummitAI.