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Enso Connect Logo

Guest experience, redefined

Table of Contents

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Enso Connect - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Enso Connect overview

What is Enso Connect?

Enso Connect is a cloud-based hospitality property management platform that helps short-term rental managers and hoteliers manage front desk, guest reservations, housekeeping and more. The platform features include custom upsells, digital guidebooks, smart lock connectivity, online check-in, guest verification, security deposits, damage waiver, and other fees.

Starting price

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Pros & Cons

User Interface

Integrations

Ease of Use

Pricing

Enso Connect’s user interface

Ease of use rating:

Enso Connect reviews

Overall rating

4.7

/5

49

Positive reviews

88

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.88/10
Rating distribution

5

4

3

2

1

42

4

0

1

2

Pros
“Our guests also love the portal where they can request upsells or upgrades seamlessly, and the integrated insurance feature and guidebooks make the experience even more complete.”
LK

Liz K.

Reservation Agent

“The automations and integrations have reduced our manual tasks significantly, and the guest management tools feel intuitive and thoughtfully designed.”
LK

Liz K.

Reservation Agent

“It safes me a lot of time in communication with the guest messaging answering and people love the upsells.”
Av

Arjan v.

Founder

Cons
“After reviewing our invoices in detail, I realized the thousands of unexpected SMS charges stemmed from automatic text notifications sent to my team and me for every event in the system. Although we selected SMS notifications, the cost implications were not clearly disclosed during onboarding or visible on invoices.”
SM

Sean M.

Owner

“The invoices also didn’t clearly separate or explain these costs, which caused significant confusion and frustration once the bills arrived.”
SM

Sean M.

Owner

“We were disappointed to see, after running some data sets, that most of our guests were not interested in using the digital guidebook and didn't find them particularly helpful.”
HF

Heather F.

CEO

Who uses Enso Connect?

Based on 49 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospitality
Real Estate
Information Technology and Services
Management Consulting
Others

Use cases

Property Management
Vacation Rental
Hospitality Property Management

Enso Connect's key features

Most critical features, based on insights from Enso Connect users:

Guest experience management
CRM
Reporting/Analytics
Marketing automation

All Enso Connect features

Features rating:

Activity dashboard
API
CRM
Customer database
Data import/export
Extended stay
For vacation rentals
Guest check-in/check-out
Guest communications
Guest experience management
Inbox management
Marketing automation
Multi-Channel management
Multi-Location
Multi-Property
Property management
Reporting/Analytics
Short/Long term rental
Third-Party integrations
User management

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Enso Connect integrations (11)

Integrations rated by users

We looked at 49 user reviews to identify which products are mentioned as Enso Connect integrations and how users feel about them.

Guesty logo
Guesty

Integration rating: 4.9 (14)

Integration rating: 4.6 (11)

Hostaway is my primarily PMS so the fact that having it connected to Breezeway does it make my life easier.

CR

Camila R.

Reservations Manager

Avantio logo
Avantio

Integration rating: 4.3 (3)

Stripe logo
Stripe

Integration rating: 4.5 (2)

seamless payment processing

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Jenny S.

Head of Events

Lodgify logo
Lodgify

Integration rating: 5.0 (2)

Enso Connect support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Enso Connect FAQs

Q. Who are the typical users of Enso Connect?

Enso Connect has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

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