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Managed Service Providers (MSPs) Logo

MSP solution for enhanced service delivery

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Managed Service Providers (MSPs) - 2026 Pricing, Features, Reviews & Alternatives

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Managed Service Providers (MSPs) overview

What is Managed Service Providers (MSPs)?

Sunrises's MSP solution enables Managed Service Providers (MSPs) to deliver seamless IT operations for businesses. It simplifies everyday tasks, enhances user satisfaction, and elevates service quality. By streamlining operations and optimizing resources, Sunrise ensures MSPs can provide top-notch service while maintaining cost-efficiency and competitiveness.

It centralizes management of contractual commitments, products, and services across diverse customer bases, ensuring clarity and reducing support costs. With comprehensive service management capabilities across multiple channels, including telephone, email, self-service portals, and social media, Sunrise enables MSPs to uphold superior service standards crucial for long-term customer satisfaction and business success.

Key benefits of using Managed Service Providers (MSPs)

Automated Productivity Boost: The software automates workflows effortlessly with a no-coding graphical process builder. Integrated with ChatGPT, it handles routine queries with smart, automated responses.

Seamless Integrations: Utilize its REST API to sync effortlessly with business apps like Teams, Jira, and Slack, ensuring a unified data source.

Enhanced Security: Opt for a UK-hosted SaaS for top-tier data protection.

Exceptional End-User Experience: End-users manage tickets via Microsoft Teams and a self-service portal, accessing comprehensive knowledge articles.

Improved SLA Compliance: Easily manage service level agreements and monitor progress to maintain operational efficiency and meet commitments consistently.

Robust Reporting and Analytics: The tool adheres to SDI reporting best practices, integrating with Power BI for advanced data insights.

Starting price

Free

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Managed Service Providers (MSPs)’s user interface

Ease of use rating:

Managed Service Providers (MSPs) reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

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4

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Managed Service Providers (MSPs)'s features

Alerts/Notifications
API
Change management
Client portal
Configuration management
Contract/License management
Customizable reports
Dashboard
Help desk management
Incident management
IT asset management
Problem management
Project management
Real-Time analytics
Real-Time notifications
Real-Time reporting
Release management
Remote monitoring & management
Resource allocation & planning
Self service portal
Service catalog
Service history
Service level agreement (sla) management
Service request management
SSL security
Support ticket management
Third-Party integrations

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Managed Service Providers (MSPs) pricing

Value for money rating:

Starting from

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No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Managed Service Providers (MSPs) price and value

Value for money rating:

Managed Service Providers (MSPs) support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

In Person
Live Online
Webinars
Documentation
Videos

Managed Service Providers (MSPs) FAQs

Q. What type of pricing plans does Managed Service Providers (MSPs) offer?

Managed Service Providers (MSPs) has the following pricing plans:
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Managed Service Providers (MSPs)?

Managed Service Providers (MSPs) has the following typical customers:
Small Business


Q. What languages does Managed Service Providers (MSPs) support?

Managed Service Providers (MSPs) supports the following languages:
English


Q. Does Managed Service Providers (MSPs) offer an API?

Yes, Managed Service Providers (MSPs) has an API available for use.


Q. What other apps does Managed Service Providers (MSPs) integrate with?

Managed Service Providers (MSPs) integrates with the following applications:
Microsoft SharePoint, Automox, Microsoft Planner, Microsoft 365 Copilot, Docusign, Lansweeper, Pipedrive, Microsoft Teams, Splashtop, Microsoft Exchange, Textlocal, Slack, ChatGPT, Microsoft Intune, Mailchimp, Microsoft Power BI, Microsoft Power Automate


Q. What level of support does Managed Service Providers (MSPs) offer?

Managed Service Providers (MSPs) offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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