The patch management works great, clients feel confident that we are proactive with important security updates.
Coming from the ConnectWise ecosystem we were very excited to see a platform that was modern, easy to use and had fantastic integrations with the products we use.
This software is extremely easy to use, and amazing at monitoring all of my IT assets and network.
If you are not familiar with Group Policy editing and Command Prompt/Powershell, some of the features will be a bit intimidating for you.
Features that are missing for me at the moment is cross organization user accounts and SAML SSO but these are both in the pipeline.
Another thing that is more of an inconvenience than a con. You are required to have 2FA enabled to make configuration/policy changes.