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Zoho BugTracker
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Bug tracking & issue management software for SMBs
Table of Contents
Zoho BugTracker - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Zoho BugTracker overview
What is Zoho BugTracker?
With Zoho BugTracker you can get real time information about the success and progress of bugs submitted by your team or customers specific to position and intensity. Automate bug management just the way you want with customized business rules, so you can focus better on your work and your customers. Using Zoho BugTracker's simple workflows you can monitor the bugs and also trigger announcements and set priorities automatically. Create your own text or numeric fields tailored to your needs. With custom fields, you can do this and much more. You can even make the entire portal match your signature business style. You can communicate with everyone using the Feed. Or make groups and give them their own space to collaborate. Set roles and permissions to your team and customers to give them the access to just what they need. With the integrated Documents module, you can now organize your files and documents just the way you do on your computer. You can tag files to make them easy to search. Track changes thanks to the automated file version history. Use the pages within Zoho Bugtracker for knowledge management. So the next time you have someone new coming into your team, they can catch up in no time.
Who uses Zoho BugTracker?
By industry, Zoho BugTracker reviewers are most commonly professionals in computer software (26%). The most frequent use case for Zoho BugTracker cited by reviewers is bug tracking (81% of reviewers).
What do users say about Zoho BugTracker pricing?
Reviewers appreciate Zoho BugTracker's affordability and value, and some users say the free version is sufficient for small teams. However, some reviewers feel the pricing is steep or unclear, and they report limitations in the free plan.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Bugs and Issues
Pricing
Features
Storage
Workflow Support
Zoho BugTracker’s user interface
Zoho BugTracker pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.7
Customer support
4.5
Reviews sentiment
What do users say about Zoho BugTracker?
I generally love Zoho as it is an Indian make, and Zoho Bug Tracker is no exception.
Select to learn more
Who uses Zoho BugTracker?
Based on 172 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Zoho BugTracker's key features
Most critical features, based on insights from Zoho BugTracker users:
All Zoho BugTracker features
Features rating:
Zoho BugTracker alternatives
Zoho BugTracker
Starting from
4
/user
Per month
Jira
Starting from
No pricing info
GitHub
Starting from
No pricing info
TestMu AI
Starting from
No pricing info
Zoho BugTracker pricing
Pricing plans
Pricing details:
User opinions about Zoho BugTracker price and value
Value for money rating:
Of 23 reviews that provide robust commentary on Zoho BugTracker's price and value, 61% mention it in a positive light.
Reviewers appreciate Zoho BugTracker's affordability, noting that it offers excellent value for the price compared to other tools in the market. They find the free version sufficient for small teams and appreciate that it is full-featured. Some users say the paid versions are very good value for money and that the software is cost-effective without compromising functionality. However, some reviewers feel the pricing can be steep and unclear, and they mention limitations in the free version, such as restricted storage capacity and the inability to export bugs. Some users report that the cost structure could be more flexible.
, and
To see what individual users think of Zoho BugTracker's cost and value, check out the review excerpts below.
Daniel J.
Sound Engineer
Zoho BugTracker integrations (28)
Top integrations
Zoho BugTracker support options
Typical customers
Platforms supported
Support options
Training options
Zoho BugTracker FAQs
Zoho BugTracker has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What are the benefits of using Zoho BugTracker?
- Customize and automate bugs
- Organize and manage bugs
- Manage all files in one place
- Dashboard offers an overview on what your team is doing
- Participate in interactive forum discussions
- Give each development team its own space to create modules
- GitHub integration
- Bitbucket Integration
- User Role and Permissions
- Automate workflows and SLAs
Q. What languages does Zoho BugTracker support?
Zoho BugTracker supports the following languages:
Dutch, English, French, German, Korean, Portuguese, Russian, Spanish
Q. Does Zoho BugTracker support mobile devices?
Zoho BugTracker supports the following devices:
Android, iPhone
Q. Does Zoho BugTracker offer an API?
Yes, Zoho BugTracker has an API available for use.
Q. What level of support does Zoho BugTracker offer?
Zoho BugTracker offers the following support options:
Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum
