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Top Rated IT Management Software with Freshservice

Last updated: June 2026

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18 software options

AlertOps logo

Incident & response management tool for IT & DevOps teams

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Respond to incidents faster. Send rich alerts - with links - to all your teams as needed based on type, severity, or skillset.

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ManageEngine ADManager Plus logo

Active Directory Management and Reporting Solution

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ADManager Plus unifies day‑to‑day IT administration for Active Directory, Microsoft 365, Google Workspace, and Exchange. IT teams use it to automate provisioning and deprovisioning, standardize changes, clean up stale accounts, and safely delegate help‑desk tasks from a single, web‑based console.

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ISL Light logo

Remote support software & unattended remote access

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Remote support for IT management. Provide ad-hoc tech support to your team members, employees and customers. Connects fast, it's simple to use and secure.

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Zluri logo

Expel SaaS wastage, automate IT tasks, secure SaaS ecosystem

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Zluri is an enterprise SaaS Management Platform (SMP). It helps you discover, manage and optimize your SaaS stack from a single dashboard. In short, Zluri puts the IT teams back in control of their new SaaS landscape.

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ManageEngine AD360 logo

Identity and access management platform

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ManageEngine AD360 is a converged identity platform for IT teams managing hybrid Microsoft environments. It unifies user provisioning, access governance, auditing, backup, and self-service under a single console, improving IT productivity and operational resilience.

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NetCrunch logo

Network monitoring, live dashboard & alert management system

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AdRem NetCrunch is an agentless network monitoring & management system designed for tracking and preventing issues related to bandwidth, uptime, networking equipment or servers, virtualization troubleshooting, cloud services & web, applications, device config management & backup.

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ManageEngine EventLog Analyzer logo

Web-Based SIEM & Log Management Solution. Affordable Prices.

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EventLog Analyzer is a web-based security information and event management (SIEM) solution, which assists small to large organizations with the monitoring of network devices, servers and applications. Key features include auditing, traffic analysis, threat detection, and compliance management.

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IsDown logo

Know when your vendors break. Before customers do.

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IsDown monitors 6,000+ third-party vendor status pages and alerts your team the moment an incident is detected. Connect to Slack, Teams, PagerDuty, and more. Includes dashboards, status pages, and uptime monitoring. 14-day free trial, no credit card required.

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Workelevate logo

AI-enabled digital employee experience platform

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Workelevate, an AI-enabled DEX platform, boosts employee productivity with its AI Copilot for instant IT issue resolution, reducing IT tickets. It also provides IT Admins with remote endpoint management and enhances Service Desk engineers with AI in ITSM.

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Asset Panda logo

Cloud-based asset relationship management platform

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Asset Panda is a highly configurable asset tracking platform that helps businesses of all sizes manage their IT assets, inventory, equipment, and more. With customizable fields, unlimited users, and seamless integrations, Asset Panda provides a centralized solution to keep track of your valuable assets and streamline your operations.

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Squadcast logo

Modern Incident Response with Intuitive Actionable Alerting.

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Squadcast is an incident management software that helps businesses send alerts, create event tags, and track response activities on a centralized platform. The incident war room enables users to establish communication with emergency responders and facilitate real-time collaboration on incidents.

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Blissfully logo

SaaS application license, usage, and spend management

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Blissfully is a cloud-based SaaS management solution which provides organizations with automated visibility into their SaaS apps, spend, and usage. The platform also includes workflows for change management and IT automations to streamline onboarding, offboarding, and other repetitive tasks.

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PagerDuty logo

Incident Management & Operations Performance Software

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PagerDuty is a cloud software that connects people, systems & data into a single view - creating visibility & actionable intelligence across their operations.

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OpsGenie logo

Modern IT incident management and response solution

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Opsgenie centralizes alerts from your monitoring, ticketing and ITSM tooling then dispatches them based on source, content and time to the folks who are on-call and ready to take action.

Opsgenie provides teams with all the information needed to collaborate and troubleshoot during an incident.

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Lansweeper logo

Know Your IT

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Lansweeper is an IT Asset Management solution that provides network discovery of all connected devices, users, and software within your IT estate. Lansweeper's advanced device recognition capabilities allow for complete visibility across your entire IT estate, in one centralized IT inventory.

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BetterCloud logo

Eliminate up to 78% of SaaS management work

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BetterCloud eliminates up to 78% of SaaS management work by automating onboarding, offboarding & mid-lifecycle changes, SaaS application access & entitlements, and security policies in a multi-SaaS environment.

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LogMeIn Resolve logo

Unified endpoint management for IT teams and MSPs.

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Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one intelligent platform.

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PDQ Connect logo
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Cloud-based endpoint management

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PDQ Connect is cloud-based, agent-based endpoint management for Windows and macOS. Patch, deploy software, and remediate vulnerabilities with event-driven automation, no VPN required. Built for sysadmins. Trusted by 30,000+ IT professionals. Free 14-day trial at pdq.com.

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