getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Managed Service Providers (MSP) Software with Behavioral Analytics (2026)

Last updated: April 2026

Key features of Managed Service Providers (MSP) Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Remote Access/Control: Reviewers appreciate the ability to control multiple machines securely, reducing travel costs and enabling faster issue resolution. 93% of reviewers rated this feature as important or highly important.
  • Support Ticket Management: Users value the organized, customizable ticketing system that streamlines communication, tracks issues, and integrates with other tools. 91% of reviewers rated this feature as important or highly important.
  • Server Monitoring: Reviewers highlight the importance of monitoring server performance, setting custom alerts, and ensuring uptime through automated actions. 91% of reviewers rated this feature as important or highly important.
  • Remote Monitoring & Management: Users note the time savings and efficiency gained from proactive monitoring, script automation, and policy management. 90% of reviewers rated this feature as important or highly important.
  • Backup and Recovery: Reviewers emphasize reliability and ease of use, appreciating features like remote restores, cloud backups, and version control. 89% of reviewers rated this feature as important or highly important.
  • Patch Management: Users find automating patch deployment critical for security, with features allowing customization and easy tracking across multiple devices. 89% of reviewers rated this feature as important or highly important.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

19 software options

TeamViewer ONE logo

Remote support, remote access & device management software

learn more
TeamViewer enables MSPs to deliver efficient, secure remote support, enhancing client satisfaction and operational efficiency.

Read more about TeamViewer ONE

Users also considered
Action1 logo
Category Leaders

Patching That Just Works

learn more
Action1 reinvents patch management with an infinitely scalable and highly secure platform configurable in 5 minutes that just works.

Read more about Action1

Users also considered
NinjaOne logo

Unified endpoint management & IT automation platform

learn more
NinjaOne offers all the features, flexibility, and power MSPs need in a fast-to-setup, easy-to-manage package. Our centralized, policy-based management approach puts automation at the center of your endpoint management strategy while our modern UI drives radical improvements to efficiency.

Read more about NinjaOne

Users also considered
LogMeIn Central logo

Endpoint management for desktops, servers & mobile laptops

learn more
LogMeIn Central is an endpoint management solution which helps IT professionals to monitor, manage, and secure their organization's endpoint infrastructure including desktops, servers and laptops. Users can remotely deploy & automate routine IT tasks for any PC or Mac from anywhere, via any device.

Read more about LogMeIn Central

Users also considered
WebTitan logo

DNS-based web filter, malware/phishing protection & security

learn more
DNS Based Advanced Web Security Filter blocking Malware, Ransomware and Phishing attempts. MSP Private cloud versions with full multitenancy and MSP friendly pricing

Read more about WebTitan

Users also considered
ThreatLocker logo
Category Leaders

Zero trust cybersecurity platform for enterprise

learn more
ThreatLocker is a Zero Trust cybersecurity platform using a deny-by-default approach. It features application allowlisting to block unauthorized software, Ringfencing™ to contain trusted apps and prevent exploitation, and Network Control to manage port access and block rogue devices. Organizations can ensure compliance with regulations while protecting against threats like ransomware and zero-day vulnerabilities.

Read more about ThreatLocker

Users also considered
N-central logo

On-premise and hosted RMM software for MSPs

learn more
N-central is an endpoint detection and response software designed to help managed service providers (MSPs) prevent, detect, respond to, and recover from threats.

Read more about N-central

Users also considered
Syxsense logo

Unified Security and Endpoint Management

learn more
Syxsense is a leading USEM solution designed to help SecOps departments, MSPs, and IT professionals in organizations with 100-100,000 endpoints manage and secure their environment.

Read more about Syxsense

Users also considered
Blackpoint MDR logo

Fully managed integrated defense system.

learn more
Blackpoint MDR provides advanced cyber protection through a fully managed integrated ecosystem of services with intuitive capabilities that streamline security. Blackpoint MDR technology is purpose-built to provide an agile response to attacks, offering continuous visibility and protection across an ever-changing attack surface.

Read more about Blackpoint MDR

Users also considered
SafeDNS logo

Cloud-based web filtering and internet security software

learn more
SafeDNS is a DNS-based internet security and web filtering service designed to help businesses, educational institutions, and nonprofits protect their network against malware, phishing, inappropriate content, and more whilst maintaining compliance with statutory regulations.

Read more about SafeDNS

Users also considered
Acronis Cyber Protect Cloud logo

AI-powered data protection and cybersecurity

learn more
Acronis Cyber Protect Cloud is AI-powered cyber protection for modern MSPs, natively integrating operations management, cybersecurity and data protection in one platform.

Read more about Acronis Cyber Protect Cloud

Users also considered
ConnectWise Cybersecurity Management logo

Cybersecurity management tool with custom alert thresholds

learn more
ConnectWise is transforming the way IT and cybersecurity are delivered to small businesses. We believe technology should empower business growth, not bottleneck it—and we’re 100% committed to helping MSPs and their customers take on whatever lies ahead.

Read more about ConnectWise Cybersecurity Management

Users also considered
SilverSky Managed Security Services logo

Security device monitoring and management

learn more
SilverSky Managed Security Services is a cloud-based cybersecurity platform that helps businesses monitor firewalls and automate remediation processes to handle threats. Features include routing, authentication, issue tracking, encryption, content filtering, log management, and analytics.

Read more about SilverSky Managed Security Services

Users also considered
Guardz logo

Cybersecurity solution

learn more
Guardz is a managed cybersecurity solution built for MSPs to holistically protect and provide insurance coverage to SMEs with a holistic and multilayered approach.

The Guardz platform continuously monitors businesses' digital landscapes to safeguard their assets.

Read more about Guardz

Users also considered
Heimdal XDR logo

Unified analysis and incident response center

learn more
Heimdal XDR provides a multi-layered approach to threat defense, combining threat prevention, detection, and response capabilities in a single unified platform. The platform is designed to empower MSSPs with the tools and insights needed to stay ahead of cyber adversaries and protect their clients.

Read more about Heimdal XDR

Users also considered
ManageEngine PAM360 logo

Privileged access management software

learn more
ManageEngine PAM360 is a privileged access management solution that secures and controls access to critical systems. It offers features like account discovery, credential storage, session management, and user behavior analytics. PAM360 ensures compliance with standards such as NIST, PCI-DSS, HIPAA, and ISO-IEC 27001, while providing flexible deployment options to meet organizational needs.

Read more about ManageEngine PAM360

Users also considered
ManageEngine EventLog Analyzer logo

Web-Based SIEM & Log Management Solution. Affordable Prices.

learn more
EventLog Analyzer MSSP is a web-based, real-time log management and IT compliance solution for managed security service providers. Collect, manage, and analyze multiple clients' log data to derive insights on network security. EventLog Analyzer MSSP offers audit-ready compliance reports and violatio

Read more about ManageEngine EventLog Analyzer

Users also considered
Cynet 360 logo

Automated breach response and protection platform

learn more
Cynet 360 is an all-in-one security platform that provides endpoint threat detection and response for networks that require advanced protection. It gives network administrators visibility over all networked devices, users, and events. Cyber security technology is viable for companies of all sizes.

Read more about Cynet 360

Users also considered
CODA Footprint logo

Multi-tenant vulnerability & contextual risk management tool

learn more
CODA Footprint is a SaaS multi-tenant attack surface reduction solution that covers vulnerability management, contextual risk scoring and prioritized remediation in an all-in-one package.

Read more about CODA Footprint

Users also considered