getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Remote Monitoring and Management Software with Support ticket management - Page 2

Last updated: September 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

48 software options

Wisper 360 logo

Virtual machine solution for IT teams.

learn more
Wisper 360 streamlines workstation management by centralizing user environment deployment (OS, settings, security, apps) for desktops and laptops, both on-site and remote. With local virtual machine execution, it ensures resilience during outages.

Read more about Wisper 360

Users also considered
Rzilient logo

IT management solution

learn more
Rzilient, the next-generation IT management partner for small and medium-sized businesses to simplify, automate and secure your IT management.

Read more about Rzilient

Users also considered
MSP360 RMM logo

Remote Monitoring and Management Software

learn more
MSP360 RMM manages Windows, macOS, and Linux endpoints with custom alerts, patching, and scripting. Built-in remote access, ticketing, and ConnectWise PSA and HaloPSA integrations connect support workflows. Two-factor authentication helps protect administrative actions.

Read more about MSP360 RMM

Users also considered
SuperOps logo

PSA-RMM PLATFORM FOR MSPs

learn more
SuperOps is an AI-powered, unified PSA-RMM platform designed to streamline operations for modern MSPs and IT Teams. By PSA and RMM functionalities, SuperOps enables MSPs to manage client assets, projects, and documentation from a single, intuitive interface.​

Read more about SuperOps

Users also considered
HiperIoT logo

HiperIoT is an innovative and comprehensive iiot platform.

learn more
HiperIoT is an advanced IoT (Internet of Things) platform that revolutionizes the way businesses manage and optimize their connected devices. With a user-friendly interface and powerful features, HiperIoT empowers organizations to seamlessly monitor, control, and analyze their IoT ecosystem in real.

Read more about HiperIoT

Users also considered
Syncro logo

Unified IT Management. Built for Security.

learn more
Syncro is the most efficient business platform to run your MSP or IT operations with an RMM that is fully integrated with the PSA and remote access with capabilities, such as integrated billing, contract management, ticketing, and much more.

Read more about Syncro

Users also considered
Pandora FMS logo

Total monitoring solution for full observability

learn more
Make the best use of your Dev+Ops teams with a professional, user-friendly, and easy-to-use monitor with more than 50K customer installations across the five continents, Pandora FMS is an out-of-the-box monitoring solution: profitable and scalable, covering most infrastructure deployment options.

Read more about Pandora FMS

Users also considered
Dameware logo

Remote-access system support tool for IT professionals

learn more
Dameware is a cloud-based remote support tool that assists IT professionals with issue resolution and Windows administration. Key features include multi-platform support, directory management, user account permissions, live chat, multi-monitor visibility, task-based ticketing and reporting.

Read more about Dameware

Users also considered
Remote Monitoring and Management logo

Cloud-based IT management platform for MSPs

learn more
Atera’s all-in-one RMM platform provides IT professionals with various integrated solutions that help them get access, visibility, and control over daily IT work. This includes Remote Monitoring & Management, Patch Management, Helpdesk, IT Automation, Ticketing, and Reporting – all in one dashboard.

Read more about Remote Monitoring and Management

Users also considered
LogMeIn Resolve logo

Unified endpoint management for IT teams and MSPs.

learn more
Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one platform.

Read more about LogMeIn Resolve

Users also considered
JIRA Service Management logo

IT service platform for unified support

learn more
JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

Read more about JIRA Service Management

Users also considered
ConnectWise Automate logo

Endpoint monitoring & automation software for MSPs

learn more
ConnectWise Automate is a remote monitoring and management (RMM) solution designed for MSPs seeking granular control over IT environments. The software provides customizable monitoring, automated patching, and deep automation capabilities that resolve routine issues before users notice them. ConnectWise Automate features AI-assisted scripting, data views for quick environment insights, and background troubleshooting tools that minimize end-user disruption while supporting Windows endpoints.

Read more about ConnectWise Automate

Users also considered
Wrike logo

AI-powered work delivery platform

learn more
Wrike is the trusted work delivery platform that enhances your RMM strategy. AI helps your IT team centralize all service tickets and projects generated from RMM alerts. Streamline task assignment and resolution in one governed environment, and connect to your RMM tools for seamless integration.

Read more about Wrike

Users also considered
Kaseya VSA logo

IT systems management software for internal IT and MSPs

learn more
Kaseya VSA is a cloud-based Remote Monitoring and Management (RMM) software built for IT professionals. It allows users to monitor, manage, and secure any endpoint from anywhere. Kaseya VSA offers automated IT solutions with comprehensive monitoring and alerting capabilities, automated patch management, auto-remediation of routine IT issues, asset and inventory management, and remote access and control for troubleshooting.

Read more about Kaseya VSA

Users also considered
Securden logo
(0)

An industry-leading Privileged Access Management platform.

learn more
With Securden, you can achieve Remote Monitoring and Management by enabling one-click RDP, SSH, and SQL access without exposing passwords. Gain full visibility, audit every session, and control privileged access across hybrid and remote environments.

Read more about Securden

Users also considered
Zest MSP logo
(0)

PSA (Professional Services Automation) software for MSPs

learn more
Zest is a powerful PSA (Professional Services Automation) software designed to streamline the operations of Managed Service Providers (MSPs). It offers an array of features tailored to the unique needs of MSP managers and technicians, eliminating the complexity often associated with traditional PSA solutions. Zest's pre-configured setup and MSP-optimized workflows ensure a seamless experience, allowing MSPs to focus on delivering exceptional service to their clients.

Read more about Zest MSP

Users also considered
Helios logo
(0)

AI-native RMM and PSA for MSPs and IT teams

learn more
Helios is an AI-native RMM and PSA in one platform. Helio investigates alerts on its own, writes a reversible fix and waits for your...

Read more about Helios

Users also considered
Faronics Deploy logo
(0)

Lightning fast deployment with real-time updates.

learn more
Faronics Deploy provides lighting-fast next-gen computer management for Windows and Mac. Install and update 75+ built-in applications in real-time. Faronics Deploy provides remote control capabilities to assist remote users with technical issues, deploy OS updates to devices, and conduct remote file transfer.

Read more about Faronics Deploy

Users also considered
TACO logo
(0)

Auditing Policy Monitoring Tool

learn more
TACO can apply auditing policies to your organisation’s overall infrastructure environment. TACO covers compliance frameworks like CIS, POPI and GDPR, to name a few.

Read more about TACO

Users also considered
ET Ducky logo
(0)

Kernel-level root cause diagnostics for Windows and Linux

learn more
ET Ducky is an RMM for Windows and Linux that captures kernel events and uses AI to pinpoint the root cause of incidents.

Read more about ET Ducky

Users also considered
Sclera logo
(0)

Optimized Asset Management

learn more
Sclera is a building management solution engineered for businesses to monitor and manage assets, workforce, and operations. The product offers features including asset digitization, inspection digitization, network monitoring, wayfinding, sensors, an integrated operating system, and personalized QR codes.

Read more about Sclera

Users also considered
Milvus logo

IT management system and help desk solution

learn more
Milvus is an IT management platform which is available only in Portuguese. The system includes capabilities for managing IT assets, help desks, support/issue tickets, service catalogs, remote access, file transfer, device discovery, IT inventory, asset monitoring, customer documentation, and more.

Read more about Milvus

Users also considered
Computicate PSA logo

Integrated business management and PSA solution

learn more
Computicate PSA is a cloud-based professional services automation (PSA) & business management solution designed for managed service providers (MSPs). The mobile-responsive platform offers tools for ticketing, time tracking, quoting, client management, inventory tracking, recurring billing, and more.

Read more about Computicate PSA

Users also considered