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Top Rated Remote Monitoring and Management Software with Support ticket management

Last updated: September 2026

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48 software options

NinjaOne logo

Cloud-based unified IT operations platform for MSPs

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NinjaOne RMM offers all the features, flexibility, and power MSPs need in a fast-to-setup, easy-to-manage package. Our centralized, policy-based management approach puts automation at the center of your endpoint management strategy while our modern UI drives radical improvements to efficiency.

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N-central logo

On-premise and hosted RMM software for MSPs

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N-central is an endpoint detection and response software designed to help managed service providers (MSPs) prevent, detect, respond to, and recover from threats.

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N-sight RMM logo

Cloud-based remote monitoring and management platform

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N-sight RMM is a cloud-based remote monitoring and management (RMM) platform designed to assist with managing, maintaining, and protecting IT.

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Site24x7 logo

All-in-one performance monitoring tool for DevOps and IT

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Site24x7 is a monitoring solution for DevOps and IT operations for troubleshooting applications, servers and network infrastructure

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Zoho Assist logo

Cloud-based remote support solution

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Quickly support remote customers through web-based, attended remote support sessions and manage remote computers effortlessly through unattended remote access.

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Splashtop logo

Remote access and remote support for specific use-cases.

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A leading software solution for remote access and support with a global user base of over 30+ million, spanning small businesses to major enterprises. Committed to security and performance, Splashtop is ISO certified and aligns with SOC 2 and GDPR standards.

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Admin By Request logo

Local admin rights, managed.

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Secure remote access with screen sharing, unattended access, and vendor access, plus endpoint privilege management with just-in-time admin elevation, SSO and MFA enforcement, ML and AI automation, full auditing, and anti-malware scanning.

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Naverisk logo

Remote monitoring & management for managed service providers

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Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with device monitoring and ticketing system built in

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Pulseway logo

Remote monitoring and management platform for IT

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Pulseway is a remote monitoring and management software designed for managing workstations, servers, and network devices across Windows, Mac, and Linux environments. The platform includes real-time monitoring with actionable alerts, remote control capabilities with unlimited sessions, automated patch management for operating systems and third-party applications, and scripting tools with auto-remediation features.

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SysTrack logo

Digital experience monitoring solution for IT

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SysTrack is a digital experience monitoring solution for IT departments which gathers and analyzes data on everything that may impact the end-user experience and business productivity. SysTrack captures data such as CPU, RAM, and memory, as well as 10,000+ other data points.

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Tiflux logo

System for the management of ticket flows and attendance

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Tiflux is a management system for ticket flows and customer service that makes it possible to adopt an omnichannel strategy with customizable channels, provides access to a complete dashboard to view tasks, and even joins invisible channels to generate tickets internally. Available in Portuguese.

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VISULOX logo

Privileged access management solution

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VISULOX gives IT teams and MSPs one controlled gateway to monitor and manage internal and customer infrastructure remotely. Agentless access to servers, IT and OT systems, live session oversight, full recording and audit trails - every management action documented and compliant, without VPN.

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TeamOB Office logo

To win in the marketplace, first win in the workspace

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Employee Digital Tracking Solution for Any Industry.

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Galileo logo

Galileo | See anything. Solve ANYTHING.

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An infrastructure observability platform with performance optimization, real-time alerting, reporting, and capacity planning insights.

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SanCCS logo

Attain the Best Call Center Solutions by SAN Softwares.

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Remote monitoring and management is a widely used tool by IT departments in various organizations to remotely oversee and manage their IT systems. SAN Softwares offers a unique Remote Monitoring and Management solution that assures a centrally located team to address IT issues.

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Asset Insider logo

Move beyond CMMS with full asset lifecycle management

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Monitor and manage assets remotely with real-time visibility into performance and condition. Track asset status, receive alerts, and take action to resolve issues without being on-site.

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Secomea logo

Secure Remote Access solution purpose-built for OT equipment

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Secomea is a Secure Remote Access (SRA) solution purpose-built for industrial networks and OT equipment.
Over 9.500 customers around the world use it every day across thousands of sites to manage remote access to their machines and prevent downtime.
Let us help you defend your factory floor.

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Applivery logo

Applivery MDM: the easiest way to manage all your devices

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Modern UEM / MDM platform for secure and remote management of Android, Apple, and Windows devices. Easy setup, seamless integration.

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RG System Suite logo

100% French SaaS suite for MSPs

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The RG System Suite platform is ideal for IT service providers who want to centralise, automate and secure infrastructure management

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AlertOps logo

Incident & response management tool for IT & DevOps teams

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AlertOps is an incident & response management solution which helps NOC, ITOps, & DevOps teams manage & collaborate on critical issues. With real-time alerts, multi-tiered escalation & routing methods, AlertOps enables teams to highlight unique actions & address them immediately.

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JumpCloud logo

Cloud-based identity, device & access platform for SMBs

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Cloud-based unified identity, device, and access management platform for SMBs and MSPs, offering SSO, MFA, and directory services.

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TeamViewer ONE logo

Proactive IT management with AI-powered automation

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TeamViewer Remote Monitoring and Management enables proactive monitoring, asset tracking, patching, and secure remote support.

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Gorelo logo

Remote monitoring and management (RMM) platform for MSPs

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Gorelo: modern PSA + RMM + Docs. Built by MSPs to slash tool sprawl with AI, automation and more!

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KairosLink logo

RMM + ITSM for MSPs, with AI and security built in

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RMM platform for MSPs with AI built into the console: unattended remote control, real-time monitoring, patch management for Windows, Linux and macOS with Patch Tuesday scheduling, and endpoint inventory, next to an SLA service desk. English and Spanish.

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Addigy logo

Apple device management solution for Apple IT teams

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Addigy is a cloud-based platform designed to help IT teams for organizations of all sizes manage and maintain Mac and iOS devices. Key features include user group management, automated device enrollment, asset monitoring, usage tracking, and reporting.

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