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Interaction Studio Logo

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The Real-Time Personalization Platform

(11)

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Interaction Studio Pricing, Features, Reviews and Alternatives

Interaction Studio FAQs

Q. What type of pricing plans does Interaction Studio offer?

Interaction Studio has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Interaction Studio?

Interaction Studio has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Interaction Studio support?

Interaction Studio supports the following languages:
English


Q. Does Interaction Studio offer an API?

Yes, Interaction Studio has an API available for use.


Q. What other apps does Interaction Studio integrate with?

Interaction Studio integrates with the following applications:
HubSpot Marketing Hub, Drupal, Google Analytics 360, NetSuite, WordPress, Salesforce Sales Cloud, SugarCRM, Google Ads, Act-On, LinkedIn for Business, Marketo Engage, Oracle Eloqua Marketing Automation


Q. What level of support does Interaction Studio offer?

Interaction Studio offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support

Interaction Studio product overview

What is Interaction Studio?

Only Interaction Studio's real-time personalization platform delivers The Power of 1, enabling digital marketers to transform the dream of 1:1 customer engagement into reality.

Key benefits of using Interaction Studio

Evergage empowers marketers to increase engagement and conversions of visitors and users through real-time, 1:1 personalization based on deep behavioral analytics and customer data.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
FAQs/Forum
Phone Support

Training options

Live Online
Videos
In Person
Documentation
Webinars

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Starting from

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Free plan
Free trial
Pricing range

Starting from

39

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
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Interaction Studio pricing information

Value for money

4.3

/5

9

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Interaction Studio features

Functionality

4.3

/5

9

Total features

51

5 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third-Party Integrations
API
Engagement Tracking
Content Management
Real-Time Analytics
Multi-Channel Marketing

Functionality contenders

Interaction Studio users reviews

Overall Rating

4.3

/5

9

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.71/10
Rating distribution

5

4

3

2

1

3

6

0

0

0

Overall rating contenders

AR
AvatarImg

Verified reviewer

Marketing and Advertising, 201-500 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Very easy to use conversion tool ideal for small companies

Reviewed 6 years ago

We are creating a department specialized in ecommerce within the agency where I work and we give great importance to the AB testing tools; we have used Evergage and it has been a rewarding experience.

Pros

It is very easy to create audiences and see a preview of what we are looking for as an objective. The analysis in the application is very good to check the efficiency of campaigns and based on that to adjust settings. The price quality ratio is excellent, it is not expensive for the functions it has. The support is another high point, with people willing, with advanced knowledge.

Cons

There are no cons worth mentioning, maybe the only thing I noticed is that the learning curve with some functions is a little complicated, but it is understood that to use this type of platform you must have prior knowledge in AB testing

AL
AvatarImg

Alicia L.

Luxury Goods & Jewelry, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

A Conversion Tool for Small Companies

Reviewed a year ago

Overall this is a strong tool for small companies but it can be a bit finicky on the mobile phone.

Pros

i found i was able to use the data to score and improve customer engagement on my website by testing different landing pages or adding personalization points to my campaigns.

Cons

There was a steep learning curve when it came to AB testing but i appreciate that i did not need coding experience.

AR
AvatarImg

Verified reviewer

Entertainment, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Could be better

Reviewed 4 years ago

Generally it is a great tool that allows you to do great deals of things.

Pros

What amazes me about this tool are the possibilities it gives you, there are so many features and so many things this can be utilized for. The interface is quite user friendly and you get use to it pretty fast

Cons

The amount of things it allows you to do comes at the cost of some technical difficulties. Sometimes we have issues testing the prepared campaigns before going live, we have to reinstall the Chrome extension that is available multiple times to get it to work

AR
AvatarImg

Verified reviewer

51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Evergage is a great platform to engage your customer in a personalized and strategic manner.

Reviewed 7 years ago

The ability to A|B test different website pages, communications, and messages based upon multiple datapoints, segmentation, and personalization at a reasonable price.

Pros

The software is an affordable platform which allows a marketer to A|B test and essentially personalize content on a variety of datapoints. At a previous position, we would have customers who went to click and leave the cart, be served up a 10% coupon before leaving in an effort to encourage the purchase. You can also test landing pages, and setup triggers based upon audience demographics, etc. A full suite of analytics will also be available to help you analyze the efficiency of your messages. All of this can be done across previous customer segments, or existing customer segments. Customer support is dedicated and strong.

Cons

There's not a ton to dislike about Evergage. The prices are reasonable, the support is strong, and the platform has a ton of features to allow a marketer to successfully conduct an A|B test, content/message customization, and more automated personalized ways of communication with one's target audience.

FA
AvatarImg

Fazal A.

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Salesforce Interaction Studio (Evergage)

Reviewed 4 years ago
Pros

It has allowed us to engage with the customer on a 1-on-1 basis and personalize the whole campaign according to our business needs. It uses CDP that allows us to see customer data from multiple sources and shows it to us in a collective form so that we do not need to search for it manually from multiple platforms.

Cons

I haven't used this tool for that long to come across any cons. Liking it so far.

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