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ContactPigeon

Omnichannel customer engagement for eCommerce and Retail

Table of Contents

Is this product right for your business?

Find out with a

ContactPigeon - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: January 2026

ContactPigeon overview

What is ContactPigeon?

ContactPigeon combines historical and real-time user web behavioral data to help engage, nurture and convert website visitors. By personalizing interactions, ContactPigeon aims to help marketers unlock more revenues from their web traffic. Initial set-up and on-boarding is straightforward with ready-to-use plugins, built-in best practice automation recipes and a team of dedicated account consultants.

Key benefits of using ContactPigeon

Capture real-time web behaviors of online visitors as they browse, click and shop on a website.

Design and trigger automated campaigns based on visitor behaviors on site and via email to drive immediate conversions.

Access ready-built eCommerce scenarios for quick activation, including abandon cart, price drop alerts, repurchase reminders and more.

Create unlimited customer profiles with dynamic segmentation on visitor demographics and web behaviors.

Receive advice and support for campaign designs from dedicated customer success consultants.

Starting price

Alternatives

with better value for money

ContactPigeon’s user interface

Ease of use rating:

5.0

(274)

ContactPigeon pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

3-4(13)

5(261)

What do users say about ContactPigeon?

Reviewers indicate ContactPigeon delivers strong customer support, with teams providing timely assistance, onboarding guidance, and ongoing strategic advice. They feel the platform’s wide range of features—such as automation, campaign management, and detailed analytics—helps them streamline marketing operations and achieve better results across channels like email, push notifications, and pop-ups.

Users say ContactPigeon’s automation tools are valuable for managing campaigns, recovering abandoned carts, and growing their customer base. They report increased engagement and revenue, though some mention the interface can be overwhelming at first and would like improvements in dashboard detail and customization options.

Select to learn more

Who uses ContactPigeon?

Based on 274 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Apparel & Fashion

Retail

Marketing and Advertising

Health, Wellness and Fitness

Others

Use cases

Email Marketing

Marketing Automation

Marketing

Customer Data Platform

ContactPigeon's key features

Most critical features, based on insights from ContactPigeon users:

Email campaign management

5.0

(91)

Campaign management

5.0

(74)

Marketing automation

4.9

(85)

Campaign analytics

5.0

(25)

Mobile optimization

4.9

(48)

ROI tracking

4.9

(24)

All ContactPigeon features

Features rating:

4.9

(274)

Customer surveys

5.0

(3)

Customizable ctas

5.0

(1)

Customizable fields

4.9

(17)

Customizable templates

5.0

(2)

Dynamic content

4.9

(54)

Email marketing

4.9

(36)

Email tracking

4.7

(3)

Engagement tracking

4.9

(29)

GDPR compliance

5.0

(2)

Lead management

5.0

(14)

Lead qualification

4.5

(2)

List management

5.0

(34)

Multi-Channel marketing

5.0

(2)

Multivariate testing

4.9

(8)

Personalization

5.0

(4)

Product recommendations

5.0

(7)

Recommendations

5.0

(1)

Reporting/Analytics

5.0

(2)

Website visitor tracking

4.5

(2)

WYSIWYG editor

5.0

(3)

A/B testing

4.7

(3)

CAN-SPAM compliance

5.0

(21)

Activity dashboard

5.0

(1)

Autoresponders

5.0

(1)

Customer database

4.9

(8)

Campaign scheduling

4.9

(17)

Contact database

5.0

(8)

Contact management

4.9

(29)

CRM

5.0

(2)

Segmentation

5.0

(68)

Landing pages/web forms

5.0

(10)

Real-Time analytics

4.5

(2)

Social marketing

5.0

(2)

Audience targeting

(0)

Predictive modeling

(0)

Predictive analytics

(0)

Customer segmentation

5.0

(1)

Real-Time data

(0)

API

(0)

Reporting & statistics

(0)

Activity tracking

(0)

SMS marketing

(0)

Tagging

(0)

Template management

4.7

(3)

Third-Party integrations

(0)

Workflow management

(0)

Customer profiles

(0)

Customer journey mapping

(0)

Customizable forms

(0)

Data import/export

4.8

(6)

Drag & drop

(0)

Drip campaigns

5.0

(5)

Customer activity tracking

(0)

Email management

(0)

Event triggered actions

5.0

(7)

Click tracking

(0)

Image library

5.0

(2)

Lead capture

(0)

Campaign Segmentation

(0)

Multi-Campaign

(0)

Multi-Channel communication

(0)

Behavioral analytics

(0)

Multiple data sources

(0)

Behavior tracking

(0)

ContactPigeon awards

ContactPigeon alternatives

ContactPigeon

5.0

(274)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.9

Features

4.9

Value for Money

4.9

Customer Support

5.0

Constant Contact

4.3

(2.8K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.2

Value for Money

4.1

Customer Support

4.2

HubSpot Marketing Hub

4.5

(6.2K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.4

Value for Money

4.2

Customer Support

4.4

Wrike

4.4

(2.8K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.3

Value for Money

4.2

Customer Support

4.3

ContactPigeon pricing

Value for money rating:

4.9

(274)

Starting from

No pricing info

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about ContactPigeon price and value

Value for money rating:

4.9

(274)

To see what individual users think of ContactPigeon's price and value, check out the review snippets below.

“ContactPigeon has delivered outstanding outcomes for our mass campaigns, helping us engage our audience effectively and drive conversions.”

Roman K.

Administrator

“Pop-ups and automations are our best channels with high conversions. Every channel that we use brings great results that have increased our overall reach and revenue.”

Vagelis T.

E Commerce Manager

ContactPigeon integrations (11)

Top integrations

ContactPigeon customer support

What do users say about ContactPigeon customer support?

Customer support rating:

4.9

We analyzed 96 verified user reviews to identify positive and negative aspects of ContactPigeon customer support.

Widespread user sentiment highlights the support team's immediate, personal, and always-available assistance for any questions or issues.

A significant portion of users value the team's proactive communication, including regular meetings and ongoing guidance.

Multiple users appreciate the support team's expertise in onboarding, troubleshooting, and providing tailored marketing advice.

A broad user base reports that the team is highly responsive to custom requests and helps implement feature enhancements efficiently.

Support options

Faqs/forum

Knowledge base

Chat

Email/help desk

Phone support

Training options

In person

Documentation

Webinars

Live online

Videos

To see what individual users say about ContactPigeon's customer support, check out the review snippets below.

“ContactPigeon's accounts team provides in-depth support in both brainstorming marketing ideas that can be executed on their platform - tremendous help for smaller marketing teams.”

STELIOS M.

CEO

“The thing we have noticed since started collaborating with ContactPigeon is that they respond immediately to our custom requests & implementations, like using API calls.”

Sokratis M.

Digital Marketing Manager

“ContactPigeon's support team is also highly responsive and always available to assist with onboarding, troubleshooting, and maximizing the platform's capabilities.”

Angeliki E.

Junior Online Brand Manager

ContactPigeon FAQs

Q. What type of pricing plans does ContactPigeon offer?

ContactPigeon has the following pricing plans:
Pricing model: Subscription

These products have better value for money

Q. Who are the typical users of ContactPigeon?

ContactPigeon has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

Q. What languages does ContactPigeon support?

ContactPigeon supports the following languages:
English, Greek

Q. Does ContactPigeon offer an API?

Yes, ContactPigeon has an API available for use.

Q. What other apps does ContactPigeon integrate with?

ContactPigeon integrates with the following applications:
Adobe Commerce, WooCommerce, Zapier, Shift4Shop, Meta for Business, Volusion, BigCommerce, Shopify

Q. What level of support does ContactPigeon offer?

ContactPigeon offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support