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Emma by Marigold
5
74
4
53
3
20
2
5
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel marketing that works for you.
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Emma by Marigold - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Emma by Marigold overview
What is Emma by Marigold?
Emma by Marigold is a powerful digital marketing platform that makes it easy for teams of all sizes to create beautifully designed email campaigns that drive results. Identify who to target, automate your marketing programs and integrate with the technologies you use most to deliver more effective communications. With award-winning thought leadership, friendly expert services and thoughtful product design, Emma helps marketers worldwide do their very best work.
Emma by Marigold facilitates the automation of email marketing campaigns by allowing users to create targeted workflows, schedule event-triggered emails, and automate based on activity such as purchases, page visits, reviews, and more. Emails can be targeted to the specific customer based on their behavior on the website or activity such as recent purchases. Customer lists can be segmented to deliver more targeted content, and segment can be based on criteria such as last purchase date, demographic, birthday, geographic location, and more.
Starting price
per month
Alternatives
with better value for money
Pros & Cons

Customer Support
Email Marketing
Email Sending
Template and HTML Editing
Email Formatting
Emma by Marigold’s user interface
Emma by Marigold review summaries overview


To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.0
Ease of use
4.2
Customer support
4.2
Reviews sentiment
What do users say about Emma by Marigold?
Users report Emma by Marigold makes creating, sending, and automating email campaigns straightforward, with easy-to-use templates and a simple interface. They find it helpful for managing newsletters, marketing emails, and audience lists, and appreciate the responsive customer support and useful analytics for tracking campaign performance. Some say it suits beginners and small businesses well, offering good customization and segmentation options.
They note frustrations with limited template flexibility, slow platform performance, and higher pricing compared to competitors. Some mention restricted HTML editing, outdated templates, and occasional technical glitches, but value the professional look of emails and overall ease of use.
Select to learn more
Who uses Emma by Marigold?
Based on 156 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Emma by Marigold's key features
Most critical features, based on insights from Emma by Marigold users:
All Emma by Marigold features
Features rating:
Emma by Marigold alternatives
Emma by Marigold pricing
Pricing plans
Pricing details:
User opinions about Emma by Marigold price and value
Value for money rating:
To see what individual users think of Emma by Marigold's price and value, check out the review snippets below.
Anuoluwapo B.
Front-End Software Engineer
Rachel N.
Head of Sales and Dispatch
Emma by Marigold integrations (56)
Integrations rated by users
We looked at 156 user reviews to identify which products are mentioned as Emma by Marigold integrations and how users feel about them.
Integration rating: 5.0 (3)
“Wix was our ecommerce platform when we first used PayPal, so the integration was critical. PayPal gave customers another trusted checkout option, which was useful, but the merchant-side setup was frustrating. Even though our store was already establi”
“The Wix integration was important because it was our ecommerce platform at the time, so order import, label creation, and fulfillment depended on that connection working. ShipStation did pull in orders, but the overall workflow still had enough issue”

Jonathan S.
Founder
Integration rating: 5.0 (3)
“To help us see when kids are registered in our project management software”
“It connects fine but has lots of issues.”
Emma E.
Artistic Director
Integration rating: 5.0 (3)
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
“I still use it, it is not my main Email account, but it's safe and easy to use.”
Fred P.
Customer service and tech support Rep
Emma by Marigold customer support
What do users say about Emma by Marigold customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Emma by Marigold customer support.
Widely noted by reviewers, Emma's customer support is highly responsive, easy to reach, and resolves issues quickly.
A significant portion of users appreciate the friendly, knowledgeable staff and accessible phone support for urgent questions.
A limited number of users report difficulty locating support within the site and slow or ineffective responses to complex issues.
Support options
Training options
To see what individual users say about Emma by Marigold's customer support, check out the review snippets below.
“Emma by Marigold enables me to retain our customers through real-time engagements.”
Esther O.
Head Operations and Sales
“The software has created lasting customer engagement approach that is dependable.”
Garlasco L.
Digital Marketer
“Terrible customer service.”
Cameron B.
Owner
“Unreasonable business practices from a mediocre (at best) provider.”
Alistair O.
Digital
Emma by Marigold FAQs
Q. What level of support does Emma by Marigold offer?
Emma by Marigold offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep)












