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GatherUp

Software to gather, manage, and market customer reviews.

Table of Contents

GatherUp - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: February 2026

GatherUp overview

What is GatherUp?

GatherUp is a cloud-based software designed to help organizations gather, manage, and market customer feedback, online reviews, and testimonials and connect with the target audience. The platform enables organizations to create custom workflows to automate surveys and feedback & review requests. Teams can also record Net Promoter Score (NPS), gain insights into customer engagement, and manage online reviews across third-party applications.

GatherUp's centralized dashboard lets enterprises track online reputation, respond to reviews, evaluate customer feedback using filters and sentiment analysis, and share screenshots of feedback and reviews on various social channels. It offers a host of features such as first and third-party reviews acquisition, feedback generation, Inbound and outbound text messaging, white-label email requests, theme tags, and more.

GatherUp enables administrators to run surveys and capture customer reviews via the built-in activity dashboard. It also supports integration with various third-party platforms including Salesforce, Hubspot, Mailchimp, Constant Contact, Quickbooks Online, Vend POS, Zapier, Toast, AthenaHealth, Lunchbox, Olo, and more.

Key benefits of using GatherUp

Simplify your review and feedback collection process. Save time by bringing your entire online reputation into one centralized customer experience hub. Tag feedback and reviews to better understand what's driving positive or negative feedback before it affects your bottom line.

Starting price

10flat rate /
per month

Alternatives

with better value for money

Pros & Cons

Integrations

Pricing

GatherUp’s user interface

Ease of use rating:

4.6

(41)

GatherUp pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(1)

3-4(13)

5(27)

What do users say about GatherUp?

Customer support quality has decreased, and the price has gone up steadily, so I no longer feel I am receiving good value for money.

Select to learn more

Who uses GatherUp?

Based on 41 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising

Construction

Food & Beverages

Health, Wellness and Fitness

Others

Use cases

Review Management

Customer Satisfaction

Customer Experience

Reputation Management

Survey

GatherUp's key features

Most critical features, based on insights from GatherUp users:

Review request

4.8

(18)

Negative feedback management

4.9

(17)

Review monitoring

4.5

(19)

Response management

4.7

(14)

Reporting/Analytics

4.6

(14)

Customer experience management

4.7

(15)

All GatherUp features

Features rating:

4.5

(41)

Activity dashboard

5.0

(1)

Alerts/Notifications

5.0

(1)

Scoring

5.0

(1)

Customizable questions

5.0

(1)

SMS messaging

4.7

(6)

Review notification

4.5

(10)

Dashboard

4.3

(3)

Widgets

4.5

(2)

Feedback management

4.8

(6)

Data import/export

4.7

(3)

Third-Party integrations

5.0

(1)

Social sharing

4.5

(2)

Surveys & feedback

4.4

(7)

Sentiment analysis

(0)

Search/Filter

(0)

Review sharing

(0)

Review badge management

(0)

Reporting & statistics

(0)

Reminders

(0)

Real-Time reporting

(0)

Real-Time notifications

(0)

Ratings/Reviews

(0)

SEO management

(0)

Social media integration

(0)

Social promotion

(0)

Survey builder

(0)

Survey/Poll management

4.5

(2)

Tagging

(0)

Text analysis

(0)

Trend analysis

(0)

Visual analytics

(0)

Website integration

(0)

Workflow management

(0)

Access controls/permissions

(0)

Activity tracking

(0)

AI/Machine learning

(0)

API

(0)

Campaign management

5.0

(1)

Chat/Messaging

4.0

(1)

Commenting/Notes

(0)

Communication management

(0)

Complaint monitoring

(0)

CRM

(0)

Customer segmentation

(0)

Customizable branding

(0)

Customizable reports

(0)

Customizable templates

(0)

Data analysis tools

(0)

Data visualization

(0)

Email marketing

(0)

Email reminders

(0)

Engagement tracking

(0)

Mobile survey

(0)

Monitoring

(0)

Multi-Channel communication

(0)

Multi-Channel data collection

(0)

Multi-Channel distribution

(0)

Multi-Location

(0)

NPS survey structure

(0)

Performance metrics

4.0

(1)

GatherUp awards

Reputation Management

91/100

GatherUp alternatives

GatherUp

4.6

(41)

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.4

Customer Support

4.4

Trustpilot

4.5

(1.2K)

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Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Birdeye

4.7

(701)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

rater8

5.0

(181)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

GatherUp pricing

Value for money rating:

4.4

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Single location

Per month

Features included:

Automated review requests
Email and/or SMS review requests
QR codes and custom feedback links
Review notifications
AI-powered review responses
Performance reporting
AI-driven insights
Competitor Analysis Report
Tagging feedback into topics or themes
Review widgets to display reviews on a website
Social media sharing of reviews
Integrations, API and webhooks

Multi-location

Per month

Features included:

Automated review requests
Email and/or SMS review requests
Review notifications
AI-powered review responses
Performance reporting
Review widgets to display reviews on a website
Social media sharing of reviews
QR codes and custom feedback links
Integrations, API and webhooks
Tagging feedback into topics or themes
Competitor Analysis Report
AI-driven insights
Customizable User Permissions
Location-specific reporting and insights
Location-based review widgets

Agency

Features included:

White Label Dashboards
White Label Domains and links
White label review widgets
Automated review requests
Email and/or SMS review requests
QR codes and custom feedback links
Integrations, API and webhooks
AI-powered review responses
Review notifications
Client level reporting
AI-driven insights
Performance reporting
Competitor Analysis Report
Reputation Scorecard prospecting tool
Tagging feedback into topics or themes
Review widgets to display reviews on a website
Social media sharing of reviews
Customizable User Permissions
Location-specific reporting and insights
Location-based review widgets

Webchat

Per month

Features included:

2-way SMS
Webchat

SMS Marketing

Per month

Features included:

SMS marketing
Scheduling
Contact uploads or use pre-built lists
Emojis and MMS available
Double opt-in flow to always remain compliant
Automatic opt-in leveraging 1st-party review ratings
Link shortener and click tracking

User opinions about GatherUp price and value

Value for money rating:

4.4

(41)

To see what individual users think of GatherUp's price and value, check out the review snippets below.

“Overall I've been very pleased with GatherUp and appreciate how they continue adding product features. I also appreciate their ethics as they help you abide by review platform rules.”