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hello24.ai

Conversational commerce platform

Table of Contents

hello24.ai - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

hello24.ai overview

What is hello24.ai?

hello24.ai (Meta Tech Partner) is a conversational commerce platform that helps businesses interact with customers via WhatsApp. The system offers integrations with eCommerce platforms and payment gateway integration to improve revenue, re-engage or recover abandoned carts, share products, and take orders on WhatsApp as well as automate cross-sell and re-sell campaigns. Teams can reduce customer support costs through chatbot automation and a multi-agent inbox.

Key benefits of using hello24.ai

5x increase in ROI on marketing spends compared to Facebook/other social media ads
4x improvement in CTR compared to traditional digital ad formats

Starting price

20flat rate /
per month

Alternatives

with better value for money

hello24.ai’s user interface

Ease of use rating:

4.7

(22)

hello24.ai reviews

Overall rating

4.7

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.82/10

Rating distribution

Pros

“It is fun to work with this team. We had good support from people like Santosh and Siva to enable the entire shop even if we were not on a plug-in kind of e-commerce platform.”

Vijay S.

VP - IT

“It offers robust features and excellent customer support, making it a top choice for efficient communication with customers.”

Manikanta A.

AM - Admin & Operations

“I really like the way it is designed. Easy to handle and great support.”

Yogesh S.

Founder

Cons

“Because it may solve the customers problem in real time.”

Saurabh K.

Ecommerce Executive

“Not giving real time features apart of Work flow. Customer Data and tag not visible properly showing when we try to broadcast template to our customers.”

Saurabh K.

Ecommerce Executive

“Doesn't work well with Safari browser. We tried & were told to use Google chrome.”

Shanmuga S.

Product Manager

Who uses hello24.ai?

Based on 22 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Apparel & Fashion

Health, Wellness and Fitness

Food & Beverages

Retail

Others

Use cases

Marketing Automation

Customer Engagement

Mobile Marketing

Customer Communications Management

Conversational AI Platform

hello24.ai's key features

Most critical features, based on insights from hello24.ai users:

Activity tracking

4.0

(6)

Engagement tracking

4.6

(10)

Content management

3.9

(7)

Communication management

4.7

(6)

Campaign management

4.6

(5)

Alerts/Notifications

4.7

(6)

All hello24.ai features

Features rating:

4.6

(22)

Natural language processing

5.0

(2)

Drag & drop

5.0

(2)

Real-time conversations

4.5

(2)

Social media integration

5.0

(1)

Video support

4.5

(2)

Chatbot

4.7

(3)

Activity dashboard

5.0

(2)

AI/Machine learning

5.0

(2)

Chat/Messaging

5.0

(4)

Visual analytics

5.0

(2)

CRM

4.8

(8)

Customer database

4.3

(8)

Reporting/Analytics

3.3

(3)

Live chat

4.7

(3)

API

5.0

(2)

Third-Party integrations

5.0

(5)

Search/Filter

(0)

Real-Time reporting

(0)

Real-Time data

(0)

Widgets

(0)

Real-Time analytics

(0)

Surveys & feedback

3.0

(1)

Pre-Configured bot

(0)

Personalization

(0)

Tagging

(0)

Performance metrics

(0)

Order management

(0)

Audience targeting

(0)

Behavior tracking

(0)

Code-free development

(0)

Configurable workflow

(0)

Content creation

(0)

Customer experience management

5.0

(1)

Customer history

(0)

Customer segmentation

5.0

(1)

Customer Service Analytics

(0)

Customer support

(0)

Customizable fields

(0)

Customizable reports

(0)

Customizable templates

(0)

Interactive content

(0)

Lead nurturing

(0)

Monitoring

(0)

Multi-Language

4.0

(1)

hello24.ai alternatives

hello24.ai

4.7

(22)

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.7

Customer Support

4.8

Marketo Engage

4.3

(708)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.8

Features

4.3

Value for Money

3.8

Customer Support

3.9

Birdeye

4.7

(701)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.5

Customer Support

4.6

LiveChat

4.6

(1.7K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.5

Customer Support

4.6

hello24.ai pricing

Value for money rating:

4.7

(22)

Starting from

Per month

Flat Rate

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about hello24.ai price and value

Value for money rating:

4.7

(22)

To see what individual users think of hello24.ai's price and value, check out the review snippets below.

“It is fun to work with this team. We had good support from people like Santosh and Siva to enable the entire shop even if we were not on a plug-in kind of e-commerce platform.”

Vijay S.

VP - IT

“It offers robust features and excellent customer support, making it a top choice for efficient communication with customers.”

Manikanta A.

AM - Admin & Operations

hello24.ai integrations (5)

Integrations rated by users

We looked at 22 user reviews to identify which products are mentioned as hello24.ai integrations and how users feel about them.

Shopify

Integration rating: 5.0 (1)

Other top integrations

hello24.ai support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Phone Support

Chat

Training options

Live Online

Documentation

Videos

hello24.ai FAQs

Q. What type of pricing plans does hello24.ai offer?

hello24.ai has the following pricing plans:
Starting from: $20.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money