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hello24.ai Logo

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Conversational commerce platform

(3)

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hello24.ai Pricing, Features, Reviews and Alternatives

hello24.ai FAQs

Q. What type of pricing plans does hello24.ai offer?

hello24.ai has the following pricing plans:
Starting from: $20.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of hello24.ai?

hello24.ai has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does hello24.ai support?

hello24.ai supports the following languages:
English, French, German, Italian, Portuguese, Portuguese, Spanish, Hindi


Q. Does hello24.ai offer an API?

Yes, hello24.ai has an API available for use.


Q. What other apps does hello24.ai integrate with?

hello24.ai integrates with the following applications:
Razorpay, WooCommerce, PayU, WordPress, Shopify


Q. What level of support does hello24.ai offer?

hello24.ai offers the following support options:
Email/Help Desk, Phone Support, Chat

hello24.ai product overview

Price starts from

20

Per month

Flat Rate

What is hello24.ai?

hello24.ai (Meta Tech Partner) is a conversational commerce platform that helps businesses interact with customers via WhatsApp. The system offers integrations with eCommerce platforms and payment gateway integration to improve revenue, re-engage or recover abandoned carts, share products, and take orders on WhatsApp as well as automate cross-sell and re-sell campaigns. Teams can reduce customer support costs through chatbot automation and a multi-agent inbox.

Key benefits of using hello24.ai

5x increase in ROI on marketing spends compared to Facebook/other social media ads
4x improvement in CTR compared to traditional digital ad formats

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Chat

Training options

Live Online
Documentation
Videos

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Starting from

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Why am I seeing this?

hello24.ai pricing information

Value for money

4.7

/5

22

Starting from

20

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

hello24.ai features

Functionality

4.6

/5

22

Total features

48

17 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third-Party Integrations
API
Campaign Management
Alerts/Notifications
Customizable Templates
Engagement Tracking

hello24.ai users reviews

Overall Rating

4.7

/5

22

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.82/10
Rating distribution

5

4

3

2

1

16

6

0

0

0

Pros
It is fun to work with this team. We had good support from people like Santosh and Siva to enable the entire shop even if we were not on a plug-in kind of e-commerce platform.
It offers robust features and excellent customer support, making it a top choice for efficient communication with customers.
I really like the way it is designed. Easy to handle and great support.
Cons
Because it may solve the customers problem in real time.
Not giving real time features apart of Work flow. Customer Data and tag not visible properly showing when we try to broadcast template to our customers.
Doesn't work well with Safari browser. We tried & were told to use Google chrome.
AR
AvatarImg

Verified reviewer

Food Production, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Simple to use whatsapp application

Reviewed a year ago

Overall positive experience

Pros

ability to create templates with easeeasy to setup with shopifyfast response from support team

Cons

chatbot feature lags a lot when setting up large quantities of contentmobile version is buggy, unable to use it for sending broadcasts as the page layout is shrunken

VA
AvatarImg

Vaibhav A.

Apparel & Fashion, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Exceptional Support and Effective Marketing Tools with hello24.ai

Reviewed 3 months ago

We've had an excellent experience with Hello24.ai. Their WhatsApp marketing tool has been a game-changer for our business. Special thanks to [sensitive content hidden] whose expertise has been a constant support whenever we've faced challenges. With their help, we're able to send messages to our customers seamlessly. This has been crucial for maintaining our customer connections. Thank you, hello24.ai and [sensitive content hidden] for your outstanding service!

Pros

Exceptional customer support and expertise in the tool, especially from [sensitive content hidden]

Cons

While our overall experience with hello24.ai has been positive, it would be great to see more advanced analytics features to further optimize our marketing strategies.

ED
AvatarImg

Elisée D.

Events Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Satisfy but must do efforts

Reviewed a year ago

Good

Pros

Assistance of the team. I think Hello 24 has a good team

Cons

I recommend Hello24 to begin your activity to increase résults

SK
AvatarImg

Saurabh K.

Oil & Energy, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Hello24 Service rating and review

Reviewed a year ago

I will rate all features 7 out of 10. Because some changes Hello24 should do from perspective of users.

Pros

Hello24 have Good Work flow and automation Al. campaign approval process is also smooth and its charges are also reasonable.

Cons

Not giving real time features apart of Work flow. Customer Data and tag not visible properly showing when we try to broadcast template to our customers. Also Hello24 should give customer care service through call. Because it may solve the customers problem in real time.

Vendor response

Hi Saurabh, Thanks for the review. We offer direct customer support on higher plan.

SC
AvatarImg

Swati C.

Apparel & Fashion, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

One step solution to manage all your customers with perfect API/AI

Reviewed a year ago

It was very great

Pros

Chat box, Automatic order fetching, transaction alerts on order placement, dispatch is very useful. The main thing is for abonded checkouts. We are able to recover them very much with the help of Hello24. And promotional broadcast activity is also one of the nice feature . We strongly recommend to your business. Multiple team leaders/managers can manage this panel at the same time.

Cons

More uder friendly UI in broadcast page.

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