Key Survey Comparison

Overview

Key Survey is an enterprise survey solution that allows users to design surveys, collect responses and analyze data through advanced tools

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
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No info available
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  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(38)

5

4

3

2

1

25

12

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

They are so accessible, and committed, it feels like a very small company that is just focused on you. We really like that aspect.
We have found Key Survey to be a powerful, comprehensive survey solution that supports many areas of our business. From client satisfaction surveys to workflow dashboards, Key Survey has it all.
Easy to navigate, easy to create new surveys and reports, and the help nd training offered are awesome.

Cons

Not as many question-type options as other platforms (i.e., ranking drag and drop), and the designs can use some updating.
It has a lot of capabilities and if you aren't constantly pushing the boundaries of what you know you could miss some of what is offered.
Very little customisation is available with regards to laying out the questions in a specific way. Using the non pre-defined layout is very fiddly, and so it can make life difficult.
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features21
  • API
  • Business Intelligence
  • Configurable Workflow
  • Contact Database
  • Customizable Branding
  • Customizable Reporting
  • Drag & Drop Interface
  • Forms Management
  • GPS
  • Mobile Integration
  • Multiple User Accounts
  • Offline Access
  • Question Library
  • Role-Based Permissions
  • Single Sign On
  • Survey Management
  • Surveys & Feedback
  • Task Planning
  • Template Management
  • User Management
  • Visual Analytics

Integrations

  • Total integrations4
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation