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Mention

Reputation and reviews management solution

Table of Contents

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Mention - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: December 2025

Mention overview

Based on 288 verified user reviews

What is Mention?

Reviews for Mention come from a wide variety of industries, including marketing and advertising (13% of reviewers), internet (10%), and information technology and services (9%). The most frequent use case for Mention cited by reviewers is social listening tools (57% of reviewers).

What do users say about Mention pricing?

Some reviewers feel Mention offers good value for money, especially appreciating the free plan for small businesses. Some users report that higher-tier plans can become expensive, and reviewers indicate additional sources or features increase costs.

Starting price

599flat rate

Alternatives

with better value for money

Pros & Cons

Social Media Management

Social Listening

User Interface

Pricing

Mention’s user interface

Ease of use rating:

4.7

(288)

Mention pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(2)

3-4(67)

5(219)

What do users say about Mention?

Select to learn more

Who uses Mention?

Based on 288 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising

Internet

Information Technology and Services

Computer Software

Others

Use cases

Social Media Marketing

Social Listening Tools

Social Media Monitoring

Reputation Management

Marketing

Mention's key features

Most critical features, based on insights from Mention users:

Multi-Account management

4.7

(7)

Reporting/Analytics

4.1

(11)

Social media monitoring

4.5

(10)

Post scheduling

4.4

(9)

Engagement tracking

4.5

(8)

Keyword filtering

4.7

(7)

All Mention features

Features rating:

4.5

(288)

Social listening

4.7

(6)

Sentiment analysis

4.4

(7)

Influencer tracking

4.5

(2)

Dashboard

4.5

(4)

Brand tracking

4.3

(7)

Performance metrics

4.6

(5)

Trend analysis

5.0

(2)

Customer segmentation

4.0

(1)

Access controls/permissions

(0)

Social Performance Management

(0)

Social mentions tracking

(0)

AI/Machine learning

(0)

API

3.0

(1)

Search/Filter

(0)

Review monitoring

(0)

Reputation management

(0)

Reporting & statistics

4.0

(1)

Real-Time notifications

(0)

Real-Time monitoring

4.0

(2)

Real-Time data

(0)

Real-Time analytics

4.0

(1)

Audience engagement

(0)

Multi-Channel management

(0)

Monitoring

(0)

Media monitoring

(0)

Keyword tracking

4.0

(1)

Audience targeting

3.0

(1)

Hashtag tracking

(0)

Email alerts

(0)

Data visualization

(0)

Automated scheduling

(0)

Boolean search

(0)

Customer experience management

(0)

Customer advocacy

(0)

Content library

(0)

Competitor monitoring

(0)

Competitive analysis

(0)

Brand management

(0)

Mention alternatives

Mention

4.7

(288)

Starting from

599

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.5

Customer Support

4.7

YouScan

4.9

(103)

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No pricing info

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Free version

Ease of Use

Features

Value for Money

Customer Support

Infegy Atlas

4.6

(83)

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No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Sprout Social

4.4

(605)

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Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Mention pricing

Starting from

599

Flat Rate

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Mention price and value

Value for money rating:

4.5

Of 35 reviews that provide robust commentary on Mention's price and value, 63% mention it in a positive light.

Some reviewers feel Mention offers good value for money, especially appreciating the free plan for small businesses or those just starting out. They say the free version is useful, easy to get started with, and provides enough features to demonstrate the platform’s benefits. Some users report that advanced options and upgrades are available as needs grow, but indicate that higher-tier plans can become expensive. Reviewers indicate that the cost of including additional sources or unlocking certain features is a drawback, and some users think the premium plans are priced higher than comparable alternatives.

, and

To see what individual users think of Mention's cost and value, check out the review excerpts below.

“We tried the free version when researching possible listening tools and found it helpful. If you are a smaller business, this would be a great way to start the listening process without investing in expensive software or spending unnecessary time Googling and searching yourself.”

Marie G.

Inbound Marketer and Content Developer

“We have tried many social monitoring tools but Mention has given us the best value for money and probably the most accurate alerts and information.”

Debbie C.

CMO

“It's really expensive compared to some free tools out there + sometimes if you have a bad source that has a lot of mentions ( unrelevant ones ) you can find yourself out of credit quickly”

Klauss A.

CEO

Mention integrations (14)

Integrations rated by users

We looked at 288 user reviews to identify which products are mentioned as Mention integrations and how users feel about them.

Slack

Integration rating: 4.0 (1)

Other top integrations

Mention support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

FAQs/Forum

Email/Help Desk

Phone Support

24/7 (Live rep)

Knowledge Base

Chat

Training options

In Person

Webinars

Live Online

Videos

Documentation

Mention FAQs

Q. Who are the typical users of Mention?

Mention has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money

Q. What is Mention used for?

Mention is a comprehensive media monitoring and social listening platform that enables organizations to track online conversations about their brand, competitors, and industry across the web and social media. The system monitors over one billion sources in real-time, providing users with immediate insights and data spanning up to two years. Organizations can create personalized monitoring alerts based on specific keywords or pages, while valuable indicators such as influence metrics and sentiment analysis help contextualize the gathered information. The analytics capabilities of Mention allow users to visualize and understand complex data through auto-updating reports and dashboards. The platform offers comprehensive analytics covering reach, volume, sentiment, location, source, and emotion, presented through intuitive charts, maps, and key metrics. With multiple templates available, users can either select pre-configured options based on specific use cases or fully personalize reporting to meet particular business requirements. Analytical depth enables organizations to implement strategic decisions based on concrete data rather than assumptions. Mention extends beyond monitoring and analysis to include social media management functionality. The platform consolidates multiple social inboxes into a single interface, allowing teams to respond promptly to customer inquiries and comments. Content creation is streamlined through AI-powered assistance tools, content curation features, and collaborative workflows. Organizations can schedule and publish content across major social networks while maintaining brand consistency through approval processes and a centralized content library. These engagement tools help businesses maintain an active presence across the social channels and effectively manage online reputation.

Q. What are the benefits of using Mention?

Users can gain instant insights from various online sources, helping teams monitor the brand, competitors, and industry trends in real-time.

Administrators can analyze conversations and measure the impact with intuitive dashboards, ready-to-use templates, and advanced sentiment analysis.

The system enables operators to engage the audience and manage social media from one place, with tools for content creation, scheduling, and instant customer response.

Teams can stay ahead of potential crises by identifying issues early and responding quickly to protect the brand’s reputation.

Q. What languages does Mention support?

Mention supports the following languages:
English, French, Spanish

Q. Does Mention offer an API?

Yes, Mention has an API available for use.

Q. What level of support does Mention offer?

Mention offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, 24/7 (Live rep), Knowledge Base, Chat