Moosend Reviews

With Moosend, I like the ease of planning, scheduling and managing email marketing campaigns I like that it comes with spam blocker which is very helpful Email management and marketing automation is easy with Moosend in place. It is the best email marketing solution I have used yet.

With Moosend, there hasn't been anything to regret yet.

Thank you for your amazing feedback! We're delighted to hear that Moosend has made email marketing easy and effective for you. If you ever have questions or suggestions, feel free to reach out. We're committed to providing the best experience possible. Thanks for choosing Moosend!

I like the pricing, and not much else. 40 char?

Forced me to clean emails, and rejected my entire list just because it had some "bad emails." They couldn't tell me which were bad. Also the tagging is very limited. I can't submit a CSV list of separatae first name and last name and my own tags. When I reached out for help they said my problem to solve, they won't help. They tried to use the excuse that they were protecting my domain...but it's a newsletter....don't have a domain to protect. But the fact they didn't even want to bother helping is what led me to disable my account. Mailchimp did everything I wanted...but for more money.

I like the customer service the best, they're always there, super helpful, and knowledgeable. The system itself works well, it's pretty simple and easy. They have you set up a clean list for better reach, which I really appreciate. Emails are easy to set up and send out, this is essentially what I use it for, my newsletters.

Automations are not as robust as I'd like, I'm used to Active Campaign, but then I pay a lot more for AC compared to Moosend. Some things need a workaround that other systems I've used have already in-built.

Moosend is an easy to navigate platform and the set-up was straightforward. I have been able to design my own email templates, elements and save them for future use. It has been simple to design and set up my email campaigns and build the emails into a funnel for each of my lead magnets. There is also the option to send an email immediately or schedule the exact time of delivery. I like that I have also been able to use Moosend to build a pop-up subscription form that I was able to build into a button on my WordPress website.

It took time for me to work out how to create a Pop-up subcription form that could be used on my WordPress website.

Everything is under one roof, plus you can also schedule your multiple resends at the time of sending emails.

should be having spam filters to bypass Gmail

I love that I have all the features and I paid next to nothing for it

None so far, i love it. I have not had any issues yet

We were looking for an easy, affordable newsletter system to send updates to different mailing lists in our about 100-200 audience. I did some research and Moosend provided for free what other systems charged $10-30/month for (in terms of newsletter elements, audience control/subscribing, etc.). The website is not the most intuitive for someone who is accustomed to easy-to-use graphic design sites such as canva.com, but the customer support is absolutely FANTASTIC. I was beyond impressed by the speed, efficiency, and friendliness with which the Moosend team responded to every question I had when trying to navigate the site -- especially considering I'm not even a paid user!

Again, creating newsletters isn't as easy as on simpler sites such as Substack, for example, but that's not a big concern since the support team is ready to help with any issues anytime.

The support, which is the same for all product tiers and it's excellent

Integration with Wordpress has been a hassle and it's not very customizable

Creating a simple campaign or a highly complicated automated campaign has been really made simple by Moosend. A non-technical person can also create successful campaigns. Moosend lets you easily segment your customers on the basis of their behavior. You can segregate your customers who have contacted you, visited specific pages that they been to and replied to your mails,, etc easily. You can have as many contacts as you want and send them emails and segregate them at the same time. You can easily create a recipe accordingly depending on steps and stages that you want to keep depending upon different scenarios.

Working on Moosend on the move is a little difficult. We have to have a laptop to work on it.

Moosend is easy to use, fast to use, easy to customize, full of options, the support is amazing and they answer in minutes, the free version is very complete and functional. I just love Moosend.

I don't know what answer here, because Moosend is working really well.

I shopped around and selected Moosend over MailChimp, ConstantContact and SendinBlue because of their starting tier pricing. What I didn't expect was the ease of use. Their format is clean, user friendly and logical. I had set-up accounts with the other three and it got somewhat confusing pretty quickly. Moosend was easy to figure out and when I did run into a problem, I used the chat box to contact customer service and the help was quick, accurate and helpful.

Cons. I couldn't find a knowledgebase inside their dashboard area. So, I just used customer chat and they helped me solve my problem quickly and directly.

It's so simple to get through it. Very quick, never felt lost

The only thing that slowed me down was the elements builder. Maybe I missed something for templates - but when I say slowed me down, I'm only talking 5 seconds. It was simple

It seems to be feature packed even on the basic plan

Not a big as Mailchimp so IT guys don't know or trust it.

This is incredibly simple to use and has most of the features you'd find in top-tier email software.

There are a few features that are missing from the software but the team are very responsive and always happy to discuss additions to the software.

I am just getting started, but Customer Service was very helpful.

I am not sure yet. But I cannot fathom that this will not be better than the previous software I used.

Really liked the product and the support until we were hacked. Blame was placed on the only admin/user rather than admitting they had a breach.

System was breached. Someone hacked our account and send out phishing emails. Support blamed our only user (me) for leaving my laptop open or providing the password to others even after I confirmed that neither was the case. They refused to take any responsibility and would not refund for the occurrence. We immediately cancelled and moved to a more secure product.

The best part of using Moosend for my business is that it offers the most complete feature mix and the best price. Totally free up to 1000 emails!

The fact that I needed to create a business email.

reasonable number of functions, easy to use, great support from the staff

even better if the thank you page can be generated in the free version

fast, Simple with efficient reporting. Thet have better dashboard than any one i used.

They should work on the pricing part. Then they will be clear winner of this mail marketing market.

The ease of use is a very important point i wish to highlight. We set it up initially & it is still going strong & no changes. The reporting structure is awesome. I recommend this for anyone who wants to use this platform for a promoting their business.

So far i have not encountered any issues with this application.

Ease of use and great customer service. Their backup service is fantastic

None. They have met all expectations. Great

I love that Moosend provides all the features I need for the amount of users we have for free AND doesn't include the logo in my emails. I also love the quirky personality of the brand in the emails they send us.

Landing pages is extra - but you can't have it all for free which is fine. They partner with other softwares and promote those integrations which is fine too.

1. Moosend is offering one of the best and complete email marketing solutions out there 2. Free plan is perfect for begginers - Other plans have excelent rate value for money too 3. I love the brand feeling and the experience it creates 4. Their blogs are offering true value in abandance 5. Builder is super easy and fun 6. Support is excellent 7. Did I mention that they have created a perfect 'brand package'?

0. I would like to write something I didn't like, just to make my review legit, but sincerely I cannot find anything.

Moosend has very good service! If we have questions - we get answers very fast from the Manager in UK. We have been using different kind of other apps before, but never had this good service! I can advice Mooned to anyone that want to have a hassle free email-solution!

Fortunately i can't find any drawbacks with this product at all. Again i will give the product five stars: *****

The new email editor is fantastic. The speed and the quality of the service are great. The support team is always responding very fast and always have a way to solve problems & questions. Can handle a large number of mails. Easy to use A/B testing with multiple A/B options. Detailed reporting, very easy to read and have an understanding even with 1 view.

Absolutely nothing. The service is great.

Thank you so much for your review Alex. It's a pleasure working with you.