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NiceJob

Reputation marketing with reviews, social & SEO tools

Table of Contents

NiceJob - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: January 2026

NiceJob overview

Based on 202 verified user reviews

What is NiceJob?

By industry, NiceJob reviewers are most commonly professionals in consumer services (30%). The most frequent use case for NiceJob cited by reviewers is review management (65% of reviewers).

What are the most popular integrations for NiceJob?

The NiceJob integration most frequently cited by reviewers is Jobber, a field service management product rated 5.0 out of 5 for its integration with NiceJob.

Starting price

75flat rate /
per month

Alternatives

with better value for money

Pros & Cons

Review Management

Customer Support

Pricing

Bugs and Issues

NiceJob’s user interface

Ease of use rating:

4.9

(202)

NiceJob pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(2)

3-4(20)

5(180)

What do users say about NiceJob?

By industry, NiceJob reviewers are most commonly professionals in consumer services (30%). The most frequent use case for NiceJob cited by reviewers is review management (65% of reviewers).

Select to learn more

Who uses NiceJob?

Based on 202 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Consumer Services

Construction

Facilities Services

Real Estate

Others

Use cases

Review Management

Customer Experience

Customer Satisfaction

Small Business Marketing

Reputation Management

NiceJob's key features

Most critical features, based on insights from NiceJob users:

Review request

4.9

(36)

Reporting/Analytics

4.7

(26)

Campaign management

4.8

(15)

Contact management

4.7

(20)

Feedback management

4.8

(12)

Customizable templates

4.9

(10)

All NiceJob features

Features rating:

4.8

(202)

Lead capture

4.7

(3)

Landing pages/web forms

5.0

(3)

Review monitoring

4.9

(30)

Health score

5.0

(1)

ROI tracking

4.7

(3)

Reminders

5.0

(1)

Engagement tracking

5.0

(4)

Multi-Channel data collection

5.0

(1)

Customizable forms

5.0

(6)

Customizable fields

5.0

(2)

Social media integration

4.6

(11)

Social promotion

4.5

(4)

Customer experience management

4.7

(7)

Customer engagement

5.0

(1)

Multi-Channel marketing

4.8

(4)

Loyalty program

5.0

(1)

Real-Time notifications

4.7

(3)

Activity tracking

4.8

(4)

Activity dashboard

4.0

(3)

Performance metrics

4.5

(2)

Visual analytics

5.0

(3)

Campaign planning

5.0

(2)

Real-Time reporting

4.5

(2)

Complaint monitoring

5.0

(2)

Text analysis

5.0

(3)

Interaction tracking

4.3

(16)

Review notification

4.9

(22)

Customer segmentation

5.0

(6)

Response management

4.9

(22)

Data import/export

5.0

(9)

Social sharing

4.9

(17)

Lead management

4.5

(17)

Marketing automation

4.6

(18)

Multi-Account management

4.7

(3)

Monitoring

4.3

(4)

Automated publishing

4.8

(5)

Sentiment analysis

5.0

(7)

Negative feedback management

4.9

(30)

Dashboard

5.0

(12)

Segmentation

4.6

(7)

Email marketing

5.0

(8)

Referral tracking

4.5

(6)

CRM

4.5

(4)

Conversion tracking

4.5

(2)

Review badge management

4.9

(17)

Multi-Channel campaigns

5.0

(4)

WYSIWYG editor

(0)

Reporting & statistics

3.0

(1)

Referral templates

5.0

(1)

Recommendations

(0)

Real-Time data

(0)

Real-Time chat

(0)

Real-Time analytics

(0)

Event triggered actions

4.0

(1)

Widgets

(0)

Website visitor tracking

(0)

Website personalization

(0)

Website management

(0)

Website integration

(0)

Website analytics

(0)

Usage tracking/analytics

(0)

Third-Party integrations

5.0

(1)

Template management

(0)

Social media monitoring

5.0

(1)

Social marketing

5.0

(1)

SMS messaging

5.0

(2)

SMS marketing

(0)

Search/Filter

(0)

Search marketing

(0)

Rewards management

(0)

Review sharing

(0)

Reputation management

(0)

Email reminders

(0)

Dynamic content

(0)

Drip campaigns

(0)

Drag & drop

4.0

(2)

Customizable ctas

(0)

Customizable branding

(0)

Customer surveys

(0)

Customer profiles

(0)

Content Analytics

(0)

Communication management

5.0

(1)

Commenting/Notes

(0)

Categorization/Grouping

(0)

Campaign analytics

(0)

Blogs

(0)

Behavioral analytics

(0)

API

(0)

Alerts/Notifications

3.0

(1)

AI/Machine learning

(0)

Account Management

(0)

Account alerts

(0)

Ratings/Reviews

(0)

Purchasing & receiving

(0)

Publish scheduling

(0)

Predictive analytics

5.0

(1)

Personalization

(0)

Multivariate testing

(0)

Multi-Location

(0)

Multi-Channel management

(0)

Multi-Channel communication

5.0

(4)

Multi-Campaign

5.0

(1)

Moderation

(0)

Media library

(0)

Live chat

(0)

Lead generation

4.5

(2)

Lead engagement

5.0

(1)

Keyword tracking

(0)

Image library

(0)

GDPR compliance

(0)

For customer referrals

(0)

Filtering

(0)

Experience Management

(0)

NiceJob awards

NiceJob alternatives

NiceJob

4.9

(202)

Starting from

Per month

Free trial

Free version

Ease of Use

4.9

Features

4.8

Value for Money

4.8

Customer Support

4.9

Trustpilot

4.5

(1.2K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Birdeye

4.7

(701)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Okendo

4.9

(220)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

NiceJob pricing

Value for money rating:

4.8

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Reviews

Per month

Features included:

Automate Your Review Invites
Connect 10+ Review Channels
Custom Campaign Templates
Facebook Marketing
Fan Journey Insights
Get Facebook Reviews
Get Google Reviews
Photo SMS Messages
Premium Integrations
Review Replies
Send Review Invites
Smart Review Distribution
SMS Review Invites
Use Your Reviews to Win Sales
Website Publishing
Win 3x More Reviews

Pro

125

Per month

Features included:

Automated Booking Reminders
Automated Gifting Campaigns
AI Replies
Customer Referral Campaigns
Competitor Insights
Topics Tracking

User opinions about NiceJob price and value

Value for money rating:

4.8

(202)

To see what individual users think of NiceJob's price and value, check out the review snippets below.

“I love the fact that Nice Job sends customers notifications to give a review for my business. The reviews help me to stand out amongst all of my competitors and generate me additional business.”

Dwayne P.

Operation Manager

“The review portion of the software is awesome as their system does all the emailing and following up for you. Excellent customer service as well.”

Jennica M.

Owner

NiceJob integrations (31)

Integrations rated by users

We looked at 202 user reviews to identify which products are mentioned as NiceJob integrations and how users feel about them.

Jobber

Integration rating: 5.0 (8)

“This is what we use to track our entire work flow. It communicates seamlessly with NiceJob so we have to do nothing. If a job is paid and closed/finished - nice job will reach out to them!”

Angela N.

Accounting

QuickBooks Online

Integration rating: 4.5 (4)

“Because we can reach out to those prior customers who have not left is a review directly though this integration ”

Stephanie A.

Operations Manager

Housecall Pro

Integration rating: 5.0 (2)

ServiceMonster

Integration rating: 5.0 (1)

Zapier

Integration rating: 5.0 (1)

LinkedIn for Business

Integration rating: 5.0 (1)

NiceJob customer support

What do users say about NiceJob customer support?

Customer support rating:

4.8

We analyzed 44 verified user reviews to identify positive and negative aspects of NiceJob customer support.

A significant portion of users praise NiceJob's customer support as fast, responsive, and highly effective.

Multiple users highlight the support team's helpfulness in onboarding and guiding them through setup and usage.

A fair number of users describe the support staff as knowledgeable, personable, and accommodating to their needs.

Widespread user sentiment notes that support is easily accessible via chat and consistently provides detailed assistance.

Support options

Faqs/forum

Knowledge base

Email/help desk

Chat

Phone support

Training options

Live online

Documentation

Videos

Webinars

To see what individual users say about NiceJob's customer support, check out the review snippets below.

“Their customer service is top notch, response to questions and requests is immediate, and their understanding of the online marketing world is unbeatable.”

Jesse G.

Proprietor

“The customer service and support is very personable and accommodating, answering all our questions.”

Brandi H.

Owner/operator

“Very simple to use and the customer support is fast, detailed, and extremely efficient in providing help to their clients.”

Jason R.

Owner

NiceJob FAQs

Q. Who are the typical users of NiceJob?

NiceJob has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

These products have better value for money

Q. What is NiceJob used for?

NiceJob is a reputation marketing solution to aid businesses with gathering more and better quality reviews, marketing across social platforms, and improving SEO ranking. With the aim of helping businesses of any type or size to improve their online reputation, NiceJob provides tools such as review invitations, automated email and SMS follow-ups, review funnels, stories, SEO management, and more. NiceJob assists users in getting more reviews with photo snaps and email or SMS invitations to customers. Automated follow-ups can also be sent to encourage customers to leave reviews after their experience, encouraging multiple reviews across platforms, while the intelligent review funnel filters out any negative reviews. Users can create stories based around examples of customer experiences with photos, comments, and reviews attached, acting as a marketing tool across social platforms. Stories can be shared across social media accounts in order to boost the brand image and gain greater reach through customer interactions and visibility to their connections. NiceJob also creates and publishes a continuous stream of keyword rich content, from stories and reviews to the business website, with the aim of improving search engine results, website traffic, and sales.

Q. What are the benefits of using NiceJob?

Take a picture or snapshot of the product, service or customer experience and add comments or reviews to create ‘stories.’ These can be sent to multiple contacts via email or SMS.

Personalized and automatic follow-up SMS or email invites are sent to encourage and remind customers to leave reviews after their visit or experience.

Stories and reviews are instantly and continuously published to company websites creating fresh, locally targeted content with the aim of boosting SEO and sales.

Reviews are automatically filtered with NiceJob with positive reviewers taken through a streamlined process via Google or other review sites, and negative reviewers directed to a private communication stream.

Improve sales and optimize conversions with Convert, NiceJob’s website add-on. NiceJob experts can create an SEO optimized and customized website connected to all social media with continuous monitoring by experts for implementing improvements when needed.

Q. What languages does NiceJob support?

NiceJob supports the following languages:
English

Q. Does NiceJob support mobile devices?

NiceJob supports the following devices:
iPad, iPhone

Q. Does NiceJob offer an API?

No, NiceJob does not have an API available.

Q. What level of support does NiceJob offer?

NiceJob offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support