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SendPulse
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Email, web push, SMS, chatbots, CRM on one platform
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SendPulse - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: November 2025
SendPulse overview
What is SendPulse?
SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business. SendPulse features include: - bulk email and SMS service; - sales pipeline automation; - transactional emails; - Facebook Messenger, Instagram, Telegram, and WhatsApp chatbot builder; - web push notification service; - website builder; - live chat builder; - CRM system; - online course builder and LMS. No matter which SendPulse service you choose to work with, it will feature our platform's core components: intuitive, no-code interface; user-friendly drag-and-drop builder with extensive customization options; seamless integration of individual services within the platform; and advanced marketing and sales automation capabilities. You can seamlessly combine all services into a unified system to create automated sales pipelines. SendPulse’s online course builder integrates various marketing and sales automation tools, allowing you to effortlessly engage new students, nurture relationships with your existing audience, and effectively monetize your expertise. SendPulse is always available on your smartphone, enabling you to launch marketing campaigns, interact with your chatbot subscribers, and manage your audience from anywhere. Online courses created with SendPulse's course builder are also accessible on mobile devices. Education by SendPulse is a user-friendly app that allows students to create and edit their profiles, enroll in courses, track their learning progress, and communicate with instructors. You only need a smartphone or tablet to register, create a student account, and successfully start and complete your training. SendPulse offers a wide range of comprehensive, seamlessly integrated marketing solutions. Our core objective is to optimize marketers’ and business owners’ workflows and empower them to drive company growth through more efficient sales and marketing processes. With SendPulse, you can efficiently: - Build and segment your audience. - Manage all your sales and marketing activities from a single platform. - Track and analyze the effectiveness of your deals. - Make data-driven decisions based on actionable insights. - Boost your sales through personalized messaging tailored to subscribers across every stage of your sales funnel. SendPulse offers unlimited email campaigns, 24/7 live support, exceptional deliverability, and detailed reporting on every pricing plan. Our free plan includes 15,000 emails per month, while paid subscriptions start at just $9.85 per month.
Who uses SendPulse?
By industry, SendPulse reviewers are most commonly professionals in marketing and advertising (16%). The most frequent use case for SendPulse cited by reviewers is email marketing (49% of reviewers).
What do users say about SendPulse pricing?
Most users consider SendPulse to offer good value for money, especially praising the generous free tier and affordable subscription plans. However, some users report that modular pricing can become expensive and find the pricing model confusing.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Assistance
Affordability
Intuitiveness
Delivery
Transactions
Responsiveness
SendPulse’s user interface
SendPulse pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.5
Customer support
4.4
Reviews sentiment
What do users say about SendPulse?
Reviewers feel SendPulse offers strong value through affordable pricing, a generous free plan, and a comprehensive set of marketing tools, making it especially appealing for small businesses and startups. They find the platform intuitive and easy to use, with features like email marketing, SMS, and chatbots integrated in one place, which streamlines campaign management and saves time.
Users report that customer support is generally responsive and helpful, though some experience delays or language barriers. They appreciate the variety of templates and automation options, but mention occasional limitations in customization, reporting, and interface clarity, especially for more advanced needs.
Select to learn more
Who uses SendPulse?
Based on 763 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
SendPulse's key features
Most critical features, based on insights from SendPulse users:
All SendPulse features
Features rating:
SendPulse awards
SendPulse alternatives
SendPulse
Starting from
10
Per month
Constant Contact
Starting from
12
Per month
HubSpot Marketing Hub
Starting from
20
Per month
Marketo Engage
Starting from
No pricing info
SendPulse pricing
Pricing plans
Pricing details:
User opinions about SendPulse price and value
Value for money rating:
Of 142 reviews that provide robust commentary on SendPulse's price and value, 80% mention it in a positive light.
Most users consider SendPulse to offer good value for money, especially highlighting its free tier that allows small businesses to test its features before committing to a paid plan. They appreciate the affordability of the subscription plans, which are often described as economical and competitive compared to other services. Reviewers indicate that the "Pay as you Go" feature is beneficial for businesses with varying needs, and the ability to purchase services individually is seen as a flexible option. They also find the range of features included in the free version to be generous and useful for small projects.
However, some users report that the modular pricing can become expensive as more features are added, and the overall cost can be high for larger businesses or those with significant email volumes. They also mention issues with the pricing model, such as the need to pay separately for different modules and the impact of currency exchange rates, which can make the service costly in certain regions. Some reviewers feel that the pricing plans can be confusing and that the cost of additional features, like SMS and chatbot subscribers, can add up quickly.
, and
To see what individual users think of SendPulse's cost and value, check out the review excerpts below.
Kevin H.
Computer Programmer
SendPulse integrations (55)
Integrations rated by users
We looked at 763 user reviews to identify which products are mentioned as SendPulse integrations and how users feel about them.
Integration rating: 4.8 (12)
“zapier integration is huge for sendpulse it links with apps like CRMs to automate tasks. i sync customer emails from my store to sendpulse lists saving time”
abdelghani h.
owner
Integration rating: 5.0 (8)
Integration rating: 4.8 (5)
Integration rating: 4.7 (3)
Integration rating: 4.3 (3)
Integration rating: 5.0 (2)
SendPulse customer support
What do users say about SendPulse customer support?
Customer support rating:
We analyzed 91 verified user reviews to identify positive and negative aspects of SendPulse customer support.
Widespread user sentiment highlights 24/7 customer support availability, making it easy to get help at any time.
A significant portion of users praise the fast, real-human responses, often within minutes, even on weekends.
Multiple users appreciate the professionalism, friendliness, and effectiveness of the support team in resolving issues.
A minority of users report slow or ineffective responses, language barriers, and difficulties accessing or receiving timely support.
Support options
Training options
To see what individual users say about SendPulse's customer support, check out the review snippets below.
“I like the support service working around the clock, seven days a week, so I can contact them at any time to resolve any issues that may arise.”
Valentyna T.
Distribution Manager at APC
“Also, the support is tip top, you can expect a real-human-response in less than 10 min, Sunday included.”
Lea O.
Marketing
“There is also a problem with the support service - the operators respond in a standard manner and do not help to solve the problem.”
Olga M.
Group Internal Auditor
SendPulse FAQs
SendPulse has the following pricing plans:
Starting from: $10.00/month
Pricing model: Free, Subscription
Free Trial: Available
These products have better value for money
Q. What are the benefits of using SendPulse?
Bulk email service
- API integrations with CRM, CMS, and eCommerce systems.
- Intuitive subscription form builder.
- 100+ fully customizable pre-made templates.
- Intuitive drag-and-drop editor.
- Extensive range of variables for personalizing email campaigns with user data.
- Automated email campaigns triggered by events, including newsletter subscriptions, unopened emails, link clicks, birthdays, and more.
- A/B testing for evaluating the effectiveness of multiple email subject line or body text versions.
- SPF (sender policy framework) and DKIM (DomainKeys identified mail) signatures for improving email deliverability and reducing spam rates.
Сhatbots
- Intuitive drag-and-drop chatbot builder for Instagram, WhatsApp, Viber, Facebook Messenger, and Telegram.
- WhatsApp Business API with no monthly fees.
- Chatbot scenarios for creating automated flows.
- AI-powered chatbot features.
- Various payment methods for accepting payments through chatbots.
- Managing chatbots from mobile devices.
Online Course Builder
- User-friendly drag-and-drop builder for creating and updating your course.
- Knowledge assessments and homework assignments.
- Multiple payment system integrations.
- Automated sales pipeline for selling online courses.
Landing page builder.
- Registration forms.
- Built-in CRM for managing contacts.
- Multiple communication channels for interacting with students: bulk email and SMS campaigns, chatbots, and web push notifications, among others.
- Inviting course instructors.
CRM system
- Intuitive interface;
- Seamless integration with all SendPulse tools.
- Storing all customer data in one place.
- Easy creation and management of deals.
- Contacting customers right from the CRM.
- Automated messages triggered by CRM events.
- Wide variety of communication channels, including email, SMS, web push, Viber, Instagram, Telegram, Facebook, and WhatsApp.
- Gmail integration for managing your inbox and customer interactions.
- Extensive teamwork capabilities.
- Automated notifications about new deals and deal status updates.
Find more information about our tools and features on our website.
Q. Who are the typical users of SendPulse?
SendPulse has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does SendPulse support?
SendPulse supports the following languages:
English, French, Italian, Portuguese, Russian, Spanish, Turkish, Ukrainian
Q. Does SendPulse support mobile devices?
SendPulse supports the following devices:
Android, iPad, iPhone
Q. Does SendPulse offer an API?
Yes, SendPulse has an API available for use.
Q. What other apps does SendPulse integrate with?
SendPulse integrates with the following applications:
Vtiger CRM, OpenCart, Kommo, Drupal, Adobe Commerce, WooCommerce, Google Analytics 360, PrestaShop, Zapier, Pipedrive, WordPress, Typeform, Albato, Meta for Business, Justuno, Convertful, Highrise, Bitrix24, OptinMonster, Poster POS, Shopify
Q. What level of support does SendPulse offer?
SendPulse offers the following support options:
24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat
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