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Emplifi Social Marketing Cloud Logo

AI-powered social media marketing software

Table of Contents

Emplifi Social Marketing Cloud - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: December 2025

Emplifi Social Marketing Cloud overview

What is Emplifi Social Marketing Cloud?

An end-to-end Social Marketing Cloud for modern enterprises. From managing a multi-channel strategy to analyzing trends and optimizing performance, Emplifi’s social media marketing tools will enable your brand to amplify meaningful experiences at scale.

Social Media Analytics

Emplifi is the fastest, easiest, and smartest way to turn disparate social media data into actionable insights. Let AI and automation do the heavy lifting of extracting actionable insights and focus on elevating your social marketing efforts.

Social Listening and intelligence

Gain the social listening intelligence you need to create content your audiences want to see, and provide engaging and empathetic social experiences that stand out, and drive the most impactful campaigns.

Social customer care

Emplifi Social Care helps teams outside the service center provide customer care that exceeds expectations on social media channels using intuitive case management tools.

Social media and community management

Emplifi has all the tools you need to simplify social media management on all the platforms where your brand is active. Emplifi’s end-to-end community management solution helps you truly understand your audiences, so you can deliver memorable experiences with empathy.

Audience Analysis

Know your digital audiences inside and out, create content that truly resonates with each persona, and take your campaigns to the next level.

Content management and publishing

Sharpen your social media content strategy and development with AI and automation that makes your team more efficient, reduces their workloads, and boosts engagement with your audiences.

Key benefits of using Emplifi Social Marketing Cloud

Understand your social media audiences better by letting AI define your customer segments based on their interests, behaviors, location, and demographics.

Discover the right influencers for your business with AI-driven recommendations. See how well the influencer matches your different customer personas, get an instant overview of their interests and demographics, and track their social media performance.

Create engaging content tailored to your customer personas. Get actionable recommendations on the optimal publishing time, posts you should promote, audience segments you should target, and measure the impact of your content.

Streamline your content creation with a smart, dynamic social media editorial calendar. Add and schedule posts with multiple images, videos, and even user mentions directly within the calendar to work more efficiently.

Keep tabs on your publishing activities from anywhere at any time. Use mobile approvals to review all your scheduled and published content, leave notes, resolve errors and view reports.

Benchmark the performance of your organic posts, videos, and ad costs against the industry, country or region to get a more complete picture of your market standing.

Listen to social media conversations and monitor the sentiment around them to find out how your customers feel about your brand.

Analyze your social media performance across channels in one interface. Demonstrate the business impact of your social media campaigns with customizable dashboards and have presentation-ready reports sent straight to your inbox.

Starting price

200per feature /
per year

Alternatives

with better value for money


Pros & Cons

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Ease of Use

User Interface

Pricing

Integrations

Emplifi Social Marketing Cloud’s user interface

Ease of use rating:

Emplifi Social Marketing Cloud pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(19)
5(17)

What do users say about Emplifi Social Marketing Cloud?

For a local market such as Brazil, Social Bakers charge us in dollars without taking cultural and economical adaptations in the consideration.

Select to learn more


Who uses Emplifi Social Marketing Cloud?

Based on 38 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Marketing and Advertising
Retail
Telecommunications
Computer Hardware
Others

Use cases

Social Media Analytics Tools
Social Media Monitoring
Social Media Management
Marketing
Social Media Marketing

Emplifi Social Marketing Cloud's key features

Most critical features, based on insights from Emplifi Social Marketing Cloud users:

Dashboard
Campaign analytics
Sentiment analysis
Reporting/Analytics
Multi-Account management
Competitor monitoring

All Emplifi Social Marketing Cloud features

Features rating:

Lead attribution
Content management
Collaboration tools
Customer engagement
Customizable reports
Engagement tracking
Automated publishing
Post scheduling
Performance metrics
Brand tracking
Real-Time data
Real-time conversations
Real-Time analytics
Ratings/Reviews
One-to-One messaging
Negative feedback management
Natural language processing
Multi-Language
Multi-Channel marketing
Multi-Channel management
Multi-Channel data collection
Monitoring
Lead nurturing
Workflow management
Visual analytics
UGC collection
Trend analysis
Third-Party integrations
Tagging
Social promotion
Social Performance Management
Social media monitoring
Social media integration
Social listening
Social advertising
Search/Filter
ROI tracking
Rights management
Reputation management
Reporting & statistics
Real-Time reporting
Real-Time notifications
Real-Time monitoring
Keyword tracking
Commenting/Notes
Campaign scheduling
Campaign planning
Campaign management
Calendar management
Benchmarking
Automated scheduling
Audience targeting
Audience engagement
Audience analytics
API
Alerts/Notifications
AI/Machine learning
Activity tracking
Activity dashboard
A/B testing
@mentions
Keyword filtering
Influencer tracking
Influencer discovery
Impact measurement
Image library
Hashtag tracking
Filtering
Data visualization
Data import/export
Dashboard creation
Customer segmentation
Conversion tracking
Content publishing options
Content library
Content delivery
Contact management
Competitive analysis

Emplifi Social Marketing Cloud alternatives

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Emplifi Social Marketing Cloud pricing

Value for money rating:

Starting from

200

Per year

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Emplifi Social Marketing Cloud price and value

Value for money rating:

To see what individual users think of Emplifi Social Marketing Cloud's price and value, check out the review snippets below.

“I like that it's easy to use, the interface is simple and intutituve. I really appreciate the support we have from the chat, the answer is always fast.”
is

iliana s.

social media manager

“Being a long-term client (4+ years), Socialbakers is one of our long-standing SaaS relationships, and is testament to the superb account management, addition of new features and overall UI.”
JC

Jake C.

Community & Engagement Specialist

Emplifi Social Marketing Cloud support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Documentation
Webinars
Live Online
Videos

Emplifi Social Marketing Cloud FAQs

Q. Who are the typical users of Emplifi Social Marketing Cloud?

Emplifi Social Marketing Cloud has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Emplifi Social Marketing Cloud support?

Emplifi Social Marketing Cloud supports the following languages:
English, French, German, Spanish


Q. Does Emplifi Social Marketing Cloud offer an API?

Yes, Emplifi Social Marketing Cloud has an API available for use.


Q. What level of support does Emplifi Social Marketing Cloud offer?

Emplifi Social Marketing Cloud offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat

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